BuyBackCell Reviews

Avg. Customer Review
4.3 / 51488 Reviews
1488 Customer Reviews
(1050)
(164)
(85)
(38)
(151)
Customer Reviews
Your reviews help uSell improve its service and provide a better experience to sellers.
Leave Feedback
All 1488 customer reviews
I Sold
Apple iPhone 5 64GB (AT&T) / Good
by Anna F
01/16/2017

“This seller repeatedly revised the offer for my device, claiming defects when the device was sent in perfect working condition. I refused the first revised offer and the ... READ MORE

“This seller repeatedly revised the offer for my device, claiming defects when the device was sent in perfect working condition. I refused the first revised offer and the phone was delivered back and when I sent it again after confirming that nothing was wrong with the phone they revised the offer again, claiming another defect. I accepted the offer because I knew if I did not I would get nothing for the device, but I am still extremely disappointed with the service. I have used uSell before in the past and had wonderful experiences but this was truly horrible.” READ LESS

I Sold
Apple iPhone 4 16GB (Verizon) / Good
by James M
01/16/2017

“Very, quick, easy process.”

I Sold
Apple iPhone 6 Plus 16GB (Verizon) / Good
by Jonathan B
01/15/2017

“They claimed the phone had a pinkish hue on the screen. I never noticed it before. They reduced their offer by about $23. So at least they didn't try to reduce it too muc... READ MORE

“They claimed the phone had a pinkish hue on the screen. I never noticed it before. They reduced their offer by about $23. So at least they didn't try to reduce it too much.” READ LESS

I Sold
Apple iPhone 6 Plus 16GB (Verizon) / Good
by Jonathan B
01/15/2017

“Very quick to review and issue Paypal payment.”

I Sold
BlackBerry Classic (AT&T) / Damaged
by Willie T
01/13/2017
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I personally thought the buyer was out of his mind wanting to decrease the price from the quoted $64 all the way down to $28. Now I know that BlackBerry is not as popular... READ MORE

“I personally thought the buyer was out of his mind wanting to decrease the price from the quoted $64 all the way down to $28. Now I know that BlackBerry is not as popular as the so-called "popular" always-glitch-having iPhone but be damn if I will just give my phone away for nothing. Mind you it is one of BlackBerry's latest and newest phone - the Classic. That said, I simply had the buyer to return my phone. Lastly, the phone was of one that was a secondary hardly-used at all cell phone due to being on a 2nd line I have and due to me primarily using that troublesome iPhone 5s, so therefore it was stored in its box, practically brand new with no scuffs nor scratches on it whatsoever, however he still labeled its condition as "damaged" which is an uttered outright lie in itself. Nevertheless-- to the Usell owner/staff or whomever is in charge of this website - you may need to remove that buyer "BuyBackCell" because from viewing other comments on his profile, they are not so pleasant and are negative as well. If he's too cheap to pay a measly $64, in which I know may not break him, then he need not be in the business of buying cell phones.” READ LESS

I Sold
Motorola Droid Ultra XT1080 / Damaged
by Marlon M
01/13/2017

“You guys don't really have good prices receiving for the customer. It should be a lot better by now at least”

I Sold
Apple iPhone 6 64GB (Verizon) / Good
by Patrick L
01/13/2017

“The overall process was great. It was very easy to get going with your buyback using the website and the kit came without issue. However, the buyer I had been paired wi... READ MORE

“The overall process was great. It was very easy to get going with your buyback using the website and the kit came without issue. However, the buyer I had been paired with was not reasonable when it came to their assessment. Based on uSell's own criteria, the estimate given should not have changed (almost $50!) because of the issues pointed out by the buyer. The issues the buyer used to lower the estimate were not in sync with uSell definition of my phone's state. I think this process needs to be clarified and uSell should be able to mediate disputes. I felt a little trapped at that point so I just accepted the offer and moved on. Overall the service was good and the buyer was responsive but there should be a oversight.” READ LESS

I Sold
Apple iPhone 6 64GB (Verizon) / Good
by Susan M
01/12/2017

“I was paid $30 less than what I was originally quoted. I rated my phone as "good" so not flawless. The seller complained that I had a yellow film around the screen. I'm p... READ MORE

“I was paid $30 less than what I was originally quoted. I rated my phone as "good" so not flawless. The seller complained that I had a yellow film around the screen. I'm pretty sure it wasn't there or if so, it would have been easy to clean. It would have been nice for usell to list the frequent types of defect that falls under each category. ” READ LESS

I Sold
Apple iPhone 6 Plus 16GB (Verizon) / Damaged
by Bob H
01/12/2017
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Well it did not turn out the way I had thought but it would seem to be a failure on my part to deal with the Find My Phone feature. The phone was returned to me in good working order. I have since turned of the noted feature and am re-submitting the phone again for sale [$5 less than originally agreed upon]. ... READ MORE

“Well it did not turn out the way I had thought but it would seem to be a failure on my part to deal with the Find My Phone feature. The phone was returned to me in good working order. I have since turned of the noted feature and am re-submitting the phone again for sale [$5 less than originally agreed upon]. Though it did not turn out the way I had planned, I am looking forward to a positive results.” READ LESS

I Sold
Apple iPhone 6 64GB (Verizon) / Flawless
by Edite R
01/06/2017

“Received my check in three weeks from the day I mailed out my phone.”

I Sold
BlackBerry Z10 4G (AT&T) / Flawless
by Lynn S
12/31/2016

“Great response time. Easy process. ”

I Sold
Motorola Droid RAZR XT912 / Damaged
by April R
12/31/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“You make making a little extra cash easy. ”

I Sold
Samsung Galaxy Note II SCH-i605 / Damaged
by Iris R
12/29/2016

“No problems. Quick shipping and receiving. I was kept up to date with when my package was sent out to me and when it was received and I got the money just as offered.”

I Sold
Apple iPhone 6 64GB (Verizon) / Good
by Brian K
12/26/2016

“My experience was exactly as promised. The mailer arrived promptly. I received an email after the phone was returned to them and another after they inspected it. My pa... READ MORE

“My experience was exactly as promised. The mailer arrived promptly. I received an email after the phone was returned to them and another after they inspected it. My payment arrived a week later. I honestly didn't expect it to process so quickly.” READ LESS

I Sold
LG G5 (Verizon) / Damaged
by Justine M
12/26/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Took over 2 weeks just to get a revised offer as they didn't mark it received until almost a week after tracking said it was delivered. Listed my phone as damaged but whe... READ MORE

“Took over 2 weeks just to get a revised offer as they didn't mark it received until almost a week after tracking said it was delivered. Listed my phone as damaged but when I received it back it was in the same flawless condition I sent it in and I was able to access the entire reboot screen even though it was "supposidly" Google locked. Usell was super fast but buybackcell was incredibly slow and a waste of time.” READ LESS

I Sold
Samsung Galaxy S5 (T-Mobile) / Good
by Jerry J
12/26/2016

“Pretty simple transaction. ”

I Sold
Apple iPhone 6 Plus 16GB (Verizon) / Flawless
by John P
12/26/2016

“Flawless process until it came to paypal. Choice of paypal promised faster payment. Still waiting on payment, 2+ weeks. ”

I Sold
Apple iPhone 5s 16GB (AT&T) / Good
by Sandra W
12/26/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Fast, easy, fair price paid for my phone. Used them again for a second phone.”

I Sold
Motorola Droid RAZR M XT907 / Good
by Denise R
12/24/2016

“Very quick and easy.”

I Sold
Apple iPhone 6 64GB (Verizon) / Good
by Cathi M
12/22/2016

“This process was easy and fast! I would definitely use the service again, and highly recommend it to others!”