BuyBackCell Reviews

Avg. Customer Review
4.3 / 51533 Reviews
1533 Customer Reviews
(1082)
(167)
(87)
(41)
(156)
Customer Reviews
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All 1533 customer reviews
I Sold
Samsung Galaxy S5 (Verizon) / Good
by Ed B
03/23/2017

“This is 3 out of 7 phone I sent to usell none had and issue when left my hand but had issues like crack case cracked screen or water damage and want power on. Maybe it sh... READ MORE

“This is 3 out of 7 phone I sent to usell none had and issue when left my hand but had issues like crack case cracked screen or water damage and want power on. Maybe it shipping that caused a good phone to have issues once arrived at usell or usell pulling a scam. I think the first option and usell needs to look into it. I'll use someone else till it fixed” READ LESS

I Sold
Samsung Galaxy Note II SGH-i317 / Good
by James H
03/22/2017

“Smooth and easy”

I Sold
Samsung Galaxy Note III (T-Mobile) / Damaged
by Alejandra S
03/17/2017

“This is my 2nd sale with uSell. Always a speedy & trustworthy process. Majority of the time I am given more than I was initially offered due to condition of phone. ”

I Sold
Motorola DROID Turbo (Verizon) / Flawless
by Robin M
03/12/2017

“I have still not received my check and it was mailed 12 days ago. The process was easy but the payment method is no good.”

I Sold
Motorola DROID Turbo (Verizon) / Flawless
by Justin S
03/11/2017

“Super easy process and got exactly what was offered within a week of mailing in my old phone.”

I Sold
Motorola DROID Turbo (Verizon) / Damaged
by Angela L
03/10/2017
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Very easy. Kinda wished the quote for a damaged phone was higher as it was a software issue versus any physical damage, but beggars can't be choosy. ”

I Sold
Motorola Droid MAXX XT1080M / Good
by Joe H
03/10/2017
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“The whole process was extremely easy the price for my phone was extremely low ”

I Sold
Apple iPhone 5s 16GB (AT&T) / Good
by Josh M
03/09/2017

“Super Fast Smooth Transaction!! Great Business!”

I Sold
Apple iPhone 5c 16GB (Sprint) / Damaged
by austin k
03/06/2017
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“the iPhone was In good condition and haven't received my money”

I Sold
Apple iPhone 5c 16GB (Sprint) / Good
by austin k
03/06/2017
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“horrible service and haven't received my checks for my phones ”

I Sold
Apple iPhone 5s 16GB (Verizon) / Good
by Robert E
03/05/2017
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Still haven't received payment for my phone”

I Sold
Apple iPhone 5 16GB (Verizon) / Good
by Ben C
02/28/2017
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“You guys are a little too pushy with the time frame. I did not feel the need to RUSH packaging up the phone and re sending it. Also, I was paid half what my initial offer... READ MORE

“You guys are a little too pushy with the time frame. I did not feel the need to RUSH packaging up the phone and re sending it. Also, I was paid half what my initial offer was, but I wanted to get rid of the phone so I took it. Not an honest way to operate. ” READ LESS

I Sold
Samsung Galaxy S4 SGH-I337 (AT&T) / Good
by Patty J
02/27/2017

“Awesome; easy transaction. They couldn't do anything better!! I highly recommend uSell!”

I Sold
Samsung Galaxy S4 SCH-I545 (Verizon) / Good
by Jeannie L
02/27/2017
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I got twice as much as I would have by trading it in to my phone company. I received everything I needed to send my phone in. Very happy with the process. ”

I Sold
Apple iPhone 5 16GB (AT&T) / Good
by Pat A
02/27/2017

“Not sure if the time lapse was due to the USPS or your company but it made me a little upset that I didn't receive confirmation of my package being received for almost a ... READ MORE

“Not sure if the time lapse was due to the USPS or your company but it made me a little upset that I didn't receive confirmation of my package being received for almost a month and my offer almost expired. I thought your company handled the inconvenience very professionally though. ” READ LESS

I Sold
Apple iPhone 5c 8GB (Verizon) / Good
by Melissa W
02/27/2017

“Easy and efficient way to sell your old phone! The Customer service is wonderful !”

I Sold
Samsung Galaxy S4 SGH-I337 (AT&T) / Good
by Natalie G
02/26/2017

“Fast and gave me a great buy back price!”

I Sold
Samsung Galaxy S4 SGH-M919 (T-Mobile) / Damaged
by Christina M
02/26/2017

“Fast service, quick exchange & all went as expected. Thanks”

I Sold
Motorola Droid Ultra XT1080 / Good
by Robert W
02/26/2017

“Shipping materials were sent very quickly and I received the check very soon. A great experience!”

I Sold
Apple iPhone 5c 8GB (Verizon) / Good
by janine s
02/25/2017

“Impressed with this experience. Good communication. Recommend that the envelope/package used to send the phone in be a little more sturdy/padded. I added my own extra ... READ MORE

“Impressed with this experience. Good communication. Recommend that the envelope/package used to send the phone in be a little more sturdy/padded. I added my own extra wrapping to protect the phone during shipment. I don't trust shipping representatives to treat anything gingerly and a single layer padded envelope itself is not protective enough. All in all, I recommend uSell.” READ LESS