CellGiant Reviews

Avg. Customer Review
4.2 / 5917 Reviews
917 Customer Reviews
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Customer Reviews
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All 917 customer reviews
I Sold
Apple iPhone 6s Plus 16GB (AT&T) / Damaged
by Derek M
07/21/2017
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I was quoted $90 for may damaged phone. We were honest when we put the specs for the phone in. We stated the screen was cracked, the phone won't turn on, and that it did ... READ MORE

“I was quoted $90 for may damaged phone. We were honest when we put the specs for the phone in. We stated the screen was cracked, the phone won't turn on, and that it did have other damage. When they finally received the phone 2 weeks later they then tried to revise the offer for $40 because the phones internals were too badly damaged is what we were told. The phone was sent in as a damaged product they knew what they were getting. So, we just had our phone returned back to us. I would rather sell it to someone else who isn't going to try to play games with us.” READ LESS

I Sold
Apple iPhone 6 16GB (Verizon) / Good
by Loura B
07/16/2017
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“good way sale cell phones ! given reasonable prices ”

I Sold
Apple iPhone 6s Plus 16GB (Verizon) / Damaged
by Ed T
07/15/2017
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Cellgiant is on the good list with me. I would sell to them again. My bad list is Gizmo Buyers,Hammy Electronics and Gazelle.”

I Sold
Apple iPhone 6 16GB (Unlocked) / Good
by GUILLERMO M
07/12/2017
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Nice and prompt service”

I Sold
Apple iPhone 6 16GB (Verizon) / Good
by Donald M
06/27/2017
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Smooth transaction... very pleased!”

I Sold
Apple iPhone 6 Plus 16GB (Verizon) / Damaged
by Noah G
06/15/2017
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“I feel conned and robbed. I received an offer for a damaged phone. After sending it in, I received a message that the price had been revised significantly below what was originally quoted to me - why? Because the phone was damaged, something which I had already disclosed and which the original offer price reflected.... READ MORE

“I feel conned and robbed. I received an offer for a damaged phone. After sending it in, I received a message that the price had been revised significantly below what was originally quoted to me - why? Because the phone was damaged, something which I had already disclosed and which the original offer price reflected. I emailed both USell and the seller multiple times to find out what was going on. Another than a much delayed email from USell customer support that someone would follow up (guess what? They didn't) I eventually found an 800 number and got them on the phone - after multiple emails over weeks. I explained to them what happened, expressed my feeling of not receiving decent customer support, and explained that the price revision was both illegal and a breach of their own terms of service. I was told that I would get a complimentary $20 voucher. That still hasn't arrived. They asked me to provide more information about that phone I sent in - information, by the way, that is difficult to gather because - again, guess what? I sent my phone in trusting your company that you wouldn't screw me. I provided more information. The seller says that I sent the wrong phone in. Even after weeks of begging the seller to get in touch with me and a major failure of customer support from both USell and the seller, USell hasn't even bothered to right this wrong. They keep affirming to me that since the seller has a record that it was the wrong phone, it must have been the wrong phone. USell - I feel cheated. I will let people know what kind of deal to expect when dealing with your service. I should have used gazelle. I am still hoping someone over there does the right thing and fixes this. ” READ LESS

I Sold
Apple iPhone 6 Plus 16GB (AT&T) / Damaged
by Phillip G
06/03/2017
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“great service...very timely in sending check...price, imo, should have been few dollars higher”

I Sold
Apple iPhone 5s 16GB (AT&T) / Damaged
by Haley D
04/18/2017
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“Never received my check from this seller. Emailed twice and no response.”

I Sold
Apple iPhone 4S 16GB (AT&T) / Flawless
by Chris M
04/04/2017

“Exceptional offer on my phone and very easy to work with”

I Sold
Apple iPhone 6s 16GB (AT&T) / Good
by Kevin N
03/12/2017
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Hands down the worst purchasing group I have seen so far. Original offer was 243 and they accused me of having a stolen phone then offered me 33 for it. Pathetic and woul... READ MORE

“Hands down the worst purchasing group I have seen so far. Original offer was 243 and they accused me of having a stolen phone then offered me 33 for it. Pathetic and would never sell to them. ” READ LESS

I Sold
Apple iPhone 4S 16GB (Verizon) / Good
by Waye F
03/12/2017

“Smooth transaction. Process was a little longer than expected.”

I Sold
Apple iPhone 5s 16GB (AT&T) / Good
by Keir W
03/10/2017
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Very pleasing with how fast uSell works.”

I Sold
Apple iPhone 6 Plus 16GB (Verizon) / Damaged
by Spencer T
03/09/2017
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“My phone got sent back to me because I had find my iPhone on and didn't know how to turn it off. ”

I Sold
Apple iPhone 4S 16GB (Verizon) / Flawless
by Robert B
02/27/2017

“Quick and painless!”

I Sold
Apple iPhone 6s 128GB (AT&T) / Good
by Joey Z
02/27/2017
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“My phone apparently wasn't "Like new" even though it was repaired a week prior to shipping and was still in plastic wrap I guess this company will say anything to save $1... READ MORE

“My phone apparently wasn't "Like new" even though it was repaired a week prior to shipping and was still in plastic wrap I guess this company will say anything to save $100 on purchasing phones.” READ LESS

I Sold
Apple iPhone 6s 16GB (AT&T) / Flawless
by Megan H
02/27/2017
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“If I could leave zero stars, I would. Awful, untrustworthy service. I wish I would've stuck with Gazelle. I tried to sell my iPhones 6s and once the buyer received it, th... READ MORE

“If I could leave zero stars, I would. Awful, untrustworthy service. I wish I would've stuck with Gazelle. I tried to sell my iPhones 6s and once the buyer received it, they deemed that it had been reported 'lost or stolen' which is impossible considering I originally purchased the phone brand new from the Apple Store. I emailed USell for answers and to report my problem and received no response. Thank god I was able to get my phone back, but the whole process ended up being a giant waste of time. Do not use this service. ” READ LESS

I Sold
Apple iPhone 6s Plus 16GB (Verizon) / Damaged
by Nick B
02/26/2017
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“you robbed me of my money smh ”

I Sold
Apple iPhone 6s Plus 64GB (Unlocked) / Damaged
by Oscar N
02/24/2017

“Horrible the service ”

I Sold
Apple iPhone 5s 16GB (Sprint) / Damaged
by Tiffany B
02/23/2017

“I would sell to him again ”

I Sold
Apple iPhone 6s 16GB (AT&T) / Flawless
by Kimberly B
02/18/2017

“Cell Giant offered me the most money for my device. The price I got for it was shockingly good. The entire process was painless. I definitely recommend you use this servi... READ MORE

“Cell Giant offered me the most money for my device. The price I got for it was shockingly good. The entire process was painless. I definitely recommend you use this service. I use it for all of my old devices.” READ LESS