PhonePros Reviews

Avg. Customer Review
3.8 / 5238 Reviews
238 Customer Reviews
(141)
(22)
(13)
(13)
(49)
Customer Reviews
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All 238 customer reviews
I Sold
iPhone 8 (Sprint) 64GB / Flawless
by Juanita M
04/14/2019

“1 star rating took way to long to receive payment ”

I Sold
Apple iPhone 6s 16GB (Unlocked) / Damaged
by Chevon H
04/13/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Scammers! Don’t try to deny it and use proper postage you are cheating the postal service underpaying when they give you a meter discount! Don’t send them your phone plea... READ MORE

“Scammers! Don’t try to deny it and use proper postage you are cheating the postal service underpaying when they give you a meter discount! Don’t send them your phone please right hand to GOD” READ LESS

I Sold
iPhone 7 Plus 32GB (T-Mobile) / Good
by Eric W
04/04/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I got a price and then when you got the phone you gave me a different price”

I Sold
Apple iPhone 6s 16GB (AT&T) / Flawless
by Sandra T
03/17/2019

“smooth easy transaction. Thanks!”

I Sold
Apple iPhone 6s 64GB (AT&T) / Damaged
by Gregory B
03/17/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“They quoted me an initial price of $136. When I shipped the device it was in working order from what I could tell. When they received the device, they stated the earpie... READ MORE

“They quoted me an initial price of $136. When I shipped the device it was in working order from what I could tell. When they received the device, they stated the earpiece speaker was not working so they cut the offer down to $70. I requested they send it back because like I said, I thought it was working fine when I shipped it. They took a long time to send it back. Once I got it, I verified the speaker was in fact working. So either I do not know what a malfunctioning earpiece speaker sounds like or they tried to con me into a lower offer. Won't be selling to PhonePros again.” READ LESS

I Sold
Apple iPhone 6s 64GB (Verizon) / Damaged
by jonathan s
03/16/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Excessive response time. Low ball offer of 75% value for issue unseen to naked eye. Business run expecting needy individuals,further stretched with their delaying strateg... READ MORE

“Excessive response time. Low ball offer of 75% value for issue unseen to naked eye. Business run expecting needy individuals,further stretched with their delaying strategy. Do not ever do business with this firm. I would file a formal complaint but I care so little about their ability to positively enact any such recommendations .” READ LESS

I Sold
Apple iPhone 6s 64GB (AT&T) / Damaged
by Trista B
03/15/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Not pleased with this buyer/vendor. We've sold multiple phones thru uSell in the past and never had an issue. Our phones are always in EXCELLENT condition and to be tol... READ MORE

“Not pleased with this buyer/vendor. We've sold multiple phones thru uSell in the past and never had an issue. Our phones are always in EXCELLENT condition and to be told we had a "damaged" phone was unacceptable. Will not sell a phone to them again.” READ LESS

I Sold
Apple iPhone 6s 64GB (Verizon) / Damaged
by Aaron F
03/15/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Took forever and they said phone was damaged. When I asked for it to be returned they didn’t. ”

I Sold
iPhone 7 Plus 32GB (Sprint) / Flawless
by Dawndria K
03/15/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I love the fact that you can track the whole process and email if you have any questions”

I Sold
Apple iPhone 6s 16GB (AT&T) / Good
by Alexis N
03/01/2019

“A little slow to get paid, but got my money eventually and uSell always make it easy with packaging sent to your door and finding buyers for you. ”

I Sold
Apple iPhone 6s 16GB (Verizon) / Damaged
by Hannah F
02/28/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Never using this company again.”

I Sold
Apple iPhone 6s Plus 64GB (AT&T) / Damaged
by Jaron W
01/28/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Phone sat at the post office for a full week before they picked it up. It is in perfect condition and they said it had a screen blemish - reduced the payment by over $100... READ MORE

“Phone sat at the post office for a full week before they picked it up. It is in perfect condition and they said it had a screen blemish - reduced the payment by over $100 for a perfectly working phone. Will sell elsewhere, but because it took so long I’m not getting as much for it, very disappointing. ” READ LESS

I Sold
Apple iPhone 6 16GB (AT&T) / Damaged
by Jana S
01/24/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“If I can give this company zero stars I would. My phone was in great condition and to hear my screen is bent and want to call it damaged is ridiculous. This phone was in ... READ MORE

“If I can give this company zero stars I would. My phone was in great condition and to hear my screen is bent and want to call it damaged is ridiculous. This phone was in a case the whole time it was being used and to make matters worse it came back scratched!! ” READ LESS

I Sold
Apple iPhone 6s 64GB (AT&T) / Damaged
by Thomas B
01/24/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Significantly reduced the offer price from the quote. Too much in my opinion. I asked for the phone back.”

I Sold
Apple iPhone 6 16GB (Verizon) / Damaged
by Ryan R
01/20/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“i sent in my iphone 6 that was practically in mint condition, as the whole time i had it (3 years) it was in an otter box. i picked the “good condition” and when they rev... READ MORE

“i sent in my iphone 6 that was practically in mint condition, as the whole time i had it (3 years) it was in an otter box. i picked the “good condition” and when they reviewed it they told me it was actually in damaged condition. i tried contacting the seller and the customer service was very poor. i ended up accepting the reduced offer as i did not want a damaged phone to be returned. 0/10” READ LESS

I Sold
Apple iPhone 6s 64GB (AT&T) / Damaged
by Grant P
01/14/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“DO NOT do any business with. Very shady and doesn’t reply to emails concerning status. Plus tries to low ball in regards to condition of phone. Took almost 2 months to complete transaction. ... READ MORE

“DO NOT do any business with. Very shady and doesn’t reply to emails concerning status. Plus tries to low ball in regards to condition of phone. Took almost 2 months to complete transaction. AVOID AT ALL COSTS. YOU HAVE BEEN WARNED. ” READ LESS

I Sold
Apple iPhone 6s 64GB (AT&T) / Damaged
by David S
01/08/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I simply received an email stating the phone had a couple of bad pixels. There was no indication as to what standard was used to determine the pixels were bad because scr... READ MORE

“I simply received an email stating the phone had a couple of bad pixels. There was no indication as to what standard was used to determine the pixels were bad because screen issues we not evident. Did they use the same standard as phone manufacturers? There was no way to tell. Even a picture of the phone damage would have been helpful. Difficult to trust process when no evidence supporting phone value reduction is provided.” READ LESS

I Sold
Apple iPhone 6 16GB (AT&T) / Damaged
by Joseph P
01/07/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“The process was easy and quick”

I Sold
Apple iPhone 6s 16GB (AT&T) / Flawless
by Nathaniel P
12/31/2018

“Easy to use. Make sure you go beyond the minimal packaging that is provided. ”

I Sold
Apple iPhone 6s 64GB (T-Mobile) / Damaged
by JESUS S
12/30/2018
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Smooth and great”

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