PhonePros Reviews

Avg. Customer Review
4 / 5201 Reviews
201 Customer Reviews
(129)
(18)
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(33)
Customer Reviews
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All 201 customer reviews
I Sold
Apple iPhone 6s 64GB (Verizon) / Good
by todd T
09/11/2018
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Delivered back to me and sold with a different vendor for pristine condition. PhonePros always seems to take the longest and give you least amount possible. Wont't be usi... READ MORE

“Delivered back to me and sold with a different vendor for pristine condition. PhonePros always seems to take the longest and give you least amount possible. Wont't be using them again.” READ LESS

I Sold
Apple iPhone 6s 64GB (Verizon) / Good
by Carol A
07/12/2018

“ I have used you sell before and it seems like this time the payment process was very slow ”

I Sold
Apple iPhone 6s 64GB (Verizon) / Damaged
by Chandler M
07/10/2018
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Phone pros was wrong I used another company and my phone was flawless ”

I Sold
iPhone 7 Plus 128GB (AT&T) / Good
by Tyler S
06/27/2018
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“took a long time. Was quoted 268. Was told I was already paid out and the next day got a re quote for 150. Why would it be told it was paid the next day re sent out... on... READ MORE

“took a long time. Was quoted 268. Was told I was already paid out and the next day got a re quote for 150. Why would it be told it was paid the next day re sent out... only took the re quote because I didnt think they would send the phone back to me.” READ LESS

I Sold
iPhone 8 Plus (Verizon) 64GB / Good
by Stefany G
06/16/2018

“Took a very long time to receive my phone but once received payment was issued quickly. ”

I Sold
iPhone 8 Plus (Verizon) 64GB / Good
by Lester T
06/13/2018
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I sent in my "Flawless" iPhone 8 plus and was quoted a good price.. they responded with a low offer saying my phone had scratches on the front and back but i had must rem... READ MORE

“I sent in my "Flawless" iPhone 8 plus and was quoted a good price.. they responded with a low offer saying my phone had scratches on the front and back but i had must removed the phone cover & privacy screen protector before sending in.. ” READ LESS

I Sold
iPhone 8 (AT&T) 64GB / Flawless
by Kimberly M
05/31/2018
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“My phone came back to me with a crack in the screen that I had to pay to fix. Also was told my phone is financed but I confirmed with ATT that I paid it off last month. ”

I Sold
Apple iPhone 6s 64GB (Verizon) / Damaged
by Zack M
05/29/2018
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Fast service, they are goin to replace the screen free of charge, it was cracked due to usell’s poor packaging, I still don’t agree with there claims of the charging caus... READ MORE

“Fast service, they are goin to replace the screen free of charge, it was cracked due to usell’s poor packaging, I still don’t agree with there claims of the charging causing the phone to heat up. ” READ LESS

I Sold
Apple iPhone 6s 64GB (Verizon) / Flawless
by Bradley B
05/26/2018

“This is my 5th cellphone that I have sent here, they have always given me the offer that they said.”

I Sold
Apple iPhone 6s Plus 64GB (Verizon) / Good
by Eric W
05/10/2018

“Best price around ”

I Sold
Apple iPhone 6s 64GB (Verizon) / Damaged
by Eugene R
04/28/2018
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Not happy with offer for device ”

I Sold
Apple iPhone 6s 64GB (Verizon) / Good
by Stephanie T
04/21/2018

“The experience of selling my iPhone on usell was very easy and quick. I submitted my phone information and they quickly sent me the free mail kit, then I placed my phone... READ MORE

“The experience of selling my iPhone on usell was very easy and quick. I submitted my phone information and they quickly sent me the free mail kit, then I placed my phone in the mail kit and shipped it back the next day and it arrived back to them within a few days and I got my payment a day after that.” READ LESS

I Sold
Samsung Galaxy S5 (AT&T) / Damaged
by Carol S
03/30/2018
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I have done business with them several times. They provide good communication, purchase prices, and are a pleasure to do business with.”

I Sold
Apple iPhone 6 64GB (AT&T) / Good
by Peyton V
05/19/2017
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I had great experience ”

I Sold
Samsung Galaxy S7 (AT&T) / Damaged
by Enjoli P
05/18/2017
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I wait for almost three months for quote price the delay in processing caused me two have less than quoted price due to password still being on phone and due to delays did not want to postpone payment even further as only one person with company can check in and process claims. For the delay in processing I would like the remaining of my orginal offer to be paid as once device was sent I changed gmail password and can't retrieve password stored in that phone ... READ MORE

“I wait for almost three months for quote price the delay in processing caused me two have less than quoted price due to password still being on phone and due to delays did not want to postpone payment even further as only one person with company can check in and process claims. For the delay in processing I would like the remaining of my orginal offer to be paid as once device was sent I changed gmail password and can't retrieve password stored in that phone I had to send several emails asking for an update on my claims” READ LESS

I Sold
Samsung Galaxy S5 (T-Mobile) / Damaged
by Marshall D
05/14/2017
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Thank you for deliberating the matter fairly in a reactionary ,responsive, expeditious; admirable; manner; albeit the delay ;personally; and most realist would agree; wa... READ MORE

“Thank you for deliberating the matter fairly in a reactionary ,responsive, expeditious; admirable; manner; albeit the delay ;personally; and most realist would agree; was simply ATROCIOUS !!!!!! Good Luck in all that you do!!!!!!!!!” READ LESS

I Sold
Samsung Galaxy Note 5 (AT&T) / Good
by Enjoli P
05/13/2017

“They only have one person processing buy backs and held my phone for almost two months ”

I Sold
Apple iPhone 6s 64GB (AT&T) / Good
by Peyton V
05/13/2017
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I had really great experience selling my two iPhones to u guys thanks ”

I Sold
Samsung Galaxy Note 4 (AT&T) / Damaged
by kailey g
05/13/2017
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Do not use PhonePros!!!!!!! They took forever to get anything done, and gave a lowball offer. The only reason I accepted is because I TRULY doubt the would have sent the ... READ MORE

“Do not use PhonePros!!!!!!! They took forever to get anything done, and gave a lowball offer. The only reason I accepted is because I TRULY doubt the would have sent the "damaged" phone back. USell could be a great service, but the parties they work with are terrible. I will NEVER use uSell again.” READ LESS

I Sold
Samsung Galaxy S5 (AT&T) / Good
by Houston M
04/21/2017

“The seller, phonepros, said they had paid me, when they actually did not. When I asked them about it, they said the only person with PayPal access was sick. I had to go t... READ MORE

“The seller, phonepros, said they had paid me, when they actually did not. When I asked them about it, they said the only person with PayPal access was sick. I had to go through usell support directly and it took a total of 2 weeks after they said I had been paid to actually get my money. ” READ LESS

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