PhonePros Reviews

Avg. Customer Review
4 / 5212 Reviews
212 Customer Reviews
(133)
(21)
(11)
(10)
(37)
Customer Reviews
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All 212 customer reviews
I Sold
Apple iPhone 6s 64GB (AT&T) / Good
by Anibal V
12/06/2018

“Great. I received the money”

I Sold
Apple iPhone 6s Plus 64GB (Unlocked) / Damaged
by Michelle T
12/03/2018
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“The seller claims my phone was damaged. However, I was using this phone with no issue up to the day I sent it to them. When it was returned, I tested it again and it stil... READ MORE

“The seller claims my phone was damaged. However, I was using this phone with no issue up to the day I sent it to them. When it was returned, I tested it again and it still works just fine. Also, the seller had marked the label saying it was a "Verizon only" phone, even though I bought this unlocked phone directly from Apple and used it at AT&T. It makes me think they didn't even test my phone and tried to low-ball me after I sent them my phone. I'll stick with selling my phone to AT&T or Apple.” READ LESS

I Sold
Apple iPhone 6 16GB (Verizon) / Good
by Isabella W
11/09/2018
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Definitely use the service again”

I Sold
Apple iPhone 6s 64GB (Verizon) / Good
by Andrea C
11/09/2018
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Communication was awful. I was promised one amount and when you received the phone the amount changed without a good explanation. My phone was in perfect condition not a... READ MORE

“Communication was awful. I was promised one amount and when you received the phone the amount changed without a good explanation. My phone was in perfect condition not a single scratch. Even so, I agreed to the smaller amount of money, out of convience, and you still sent my phone back! And to top it off you send my phone back but not the case which I had sent it with because the packaging you asked me to send it to you in was terrible. I would like my case back. ” READ LESS

I Sold
Apple iPhone 6s 16GB (Verizon) / Damaged
by Amanda F
10/31/2018
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Horrible communication. Would only update my status when I emailed them. Ended up having my phone sent back after an entire month of waiting.”

I Sold
Apple iPhone 6s 16GB (Verizon) / Good
by Karin R
10/29/2018

“Great way to sell phones and electronic items. Only reason for 4 stars is that it takes a little while to receive check but totally worth it ”

I Sold
Apple iPhone 6s 64GB (AT&T) / Good
by Robert M
10/29/2018

“They paid me the amount quoted and in a timely fashion.”

I Sold
Apple iPhone 6s 64GB (AT&T) / Damaged
by Rob R
10/28/2018
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“This was just like a scan. Said they would give me $140 for an iPhone returned like new in the original box. Offers $8.49. Don’t waste your time.”

I Sold
iPhone 8 (Verizon) 64GB / Flawless
by Josh M
10/06/2018

“Quick and efficient as expected”

I Sold
iPhone 8 (Verizon) 64GB / Flawless
by Josh M
10/06/2018

“Quick and efficient as expected”

I Sold
iPhone 8 (Verizon) 64GB / Flawless
by Josh M
10/06/2018

“Quick and efficient as expected”

I Sold
Apple iPhone 6s 64GB (Verizon) / Good
by todd T
09/11/2018
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Delivered back to me and sold with a different vendor for pristine condition. PhonePros always seems to take the longest and give you least amount possible. Wont't be usi... READ MORE

“Delivered back to me and sold with a different vendor for pristine condition. PhonePros always seems to take the longest and give you least amount possible. Wont't be using them again.” READ LESS

I Sold
Apple iPhone 6s 64GB (Verizon) / Good
by Carol A
07/12/2018

“ I have used you sell before and it seems like this time the payment process was very slow ”

I Sold
Apple iPhone 6s 64GB (Verizon) / Damaged
by Chandler M
07/10/2018
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Phone pros was wrong I used another company and my phone was flawless ”

I Sold
iPhone 7 Plus 128GB (AT&T) / Good
by Tyler S
06/27/2018
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“took a long time. Was quoted 268. Was told I was already paid out and the next day got a re quote for 150. Why would it be told it was paid the next day re sent out... on... READ MORE

“took a long time. Was quoted 268. Was told I was already paid out and the next day got a re quote for 150. Why would it be told it was paid the next day re sent out... only took the re quote because I didnt think they would send the phone back to me.” READ LESS

I Sold
iPhone 8 Plus (Verizon) 64GB / Good
by Stefany G
06/16/2018

“Took a very long time to receive my phone but once received payment was issued quickly. ”

I Sold
iPhone 8 Plus (Verizon) 64GB / Good
by Lester T
06/13/2018
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I sent in my "Flawless" iPhone 8 plus and was quoted a good price.. they responded with a low offer saying my phone had scratches on the front and back but i had must rem... READ MORE

“I sent in my "Flawless" iPhone 8 plus and was quoted a good price.. they responded with a low offer saying my phone had scratches on the front and back but i had must removed the phone cover & privacy screen protector before sending in.. ” READ LESS

I Sold
iPhone 8 (AT&T) 64GB / Flawless
by Kimberly M
05/31/2018
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“My phone came back to me with a crack in the screen that I had to pay to fix. Also was told my phone is financed but I confirmed with ATT that I paid it off last month. ”

I Sold
Apple iPhone 6s 64GB (Verizon) / Damaged
by Zack M
05/29/2018
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Fast service, they are goin to replace the screen free of charge, it was cracked due to usell’s poor packaging, I still don’t agree with there claims of the charging caus... READ MORE

“Fast service, they are goin to replace the screen free of charge, it was cracked due to usell’s poor packaging, I still don’t agree with there claims of the charging causing the phone to heat up. ” READ LESS

I Sold
Apple iPhone 6s 64GB (Verizon) / Flawless
by Bradley B
05/26/2018

“This is my 5th cellphone that I have sent here, they have always given me the offer that they said.”

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