“Take to long ”
“Phone was delivered to facility very quickly, but it took almost a week for the staff to evaulate & test phone before offer was made and check was mailed out. But, they d... READ MORE
“Phone was delivered to facility very quickly, but it took almost a week for the staff to evaulate & test phone before offer was made and check was mailed out. But, they did offer the best price and paid the highest offer for phone at the time, so overall FAIR service.” READ LESS
“Great I love this app”
“The end result was good, but the phone was lost in the process for a couple weeks and I had to initiate followup on making sure my phone was found. Shouldn't be my respo... READ MORE
“The end result was good, but the phone was lost in the process for a couple weeks and I had to initiate followup on making sure my phone was found. Shouldn't be my responsibility to drive that...” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“2 problems on this transaction. They down graded the phone condition and the check wouldn't clear until I called them. Otherwise it was still more than my phone carrier w... READ MORE
“2 problems on this transaction. They down graded the phone condition and the check wouldn't clear until I called them. Otherwise it was still more than my phone carrier wanted to give me” READ LESS
“Took 6 weeks to receive our check from the time the order was processed. ”