A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“In the initial questionnaire, nothing was asked of the operating condition of the device, just it’s physical condition. I put that it was flawless which it is. It’s alway... READ MORE
“In the initial questionnaire, nothing was asked of the operating condition of the device, just it’s physical condition. I put that it was flawless which it is. It’s always been in a case and no scratches or cracks in the glass. The purchaser claimed because it wouldn’t turn on that it was damaged, and that the power button didn’t work? It’s an old device that’s to be expected. They reduced the price and paid me quickly, but I feel that the upfront disclosure should be more clear. ” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“The SIM card was removed and NOT returned with my phone. I would have given them three stars (a FAIR review) had they actually responded when I let them know my SIM card ... READ MORE
“The SIM card was removed and NOT returned with my phone. I would have given them three stars (a FAIR review) had they actually responded when I let them know my SIM card was missing. No response = poor customer service. Otherwise the phone was returned undamaged.” READ LESS