PhonePros Reviews

uSell no longer works with PhonePros. If you have a customer issue with PhonePros, you should contact their support directly.
Avg. Customer Review
3.8 / 5242 Reviews
Archived Customer Reviews
Showing 3 star reviews ( See All Reviews )
I Sold
Apple iPhone 6 16GB (AT&T) / Damaged
by Joseph P
01/07/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“The process was easy and quick”

I Sold
Apple iPhone 6s Plus 16GB (Unlocked) / Damaged
by Jerome H
12/29/2018
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I thought your service was somewhat slow. Plus, you rated my phone as damaged, so your offer went from $159 down to $89, due to the faint darkening of the display on th... READ MORE

“I thought your service was somewhat slow. Plus, you rated my phone as damaged, so your offer went from $159 down to $89, due to the faint darkening of the display on the upper left corner. Excessive decrease. I just sold it on eBay for $190. So, you could have paid me $120 or $130 and still made a nice profit.” READ LESS

I Sold
Apple iPhone 6s 64GB (Verizon) / Good
by Carol A
07/12/2018

“ I have used you sell before and it seems like this time the payment process was very slow ”

I Sold
Apple iPhone 6s 64GB (Verizon) / Damaged
by Chandler M
07/10/2018
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Phone pros was wrong I used another company and my phone was flawless ”

I Sold
iPhone 8 Plus (Verizon) 64GB / Good
by Stefany G
06/16/2018

“Took a very long time to receive my phone but once received payment was issued quickly. ”

I Sold
Apple iPhone 5 16GB (AT&T) / Good
by Brenda B
03/05/2017
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Transaction was ok. I was not satisfied with the revised offer, but didn't notice the e-mail they sent. Not going to worry about it at this point.”

I Sold
Apple iPhone 6 Plus 16GB (Verizon) / Good
by Kendra M
02/06/2017
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Quick transaction, but the product the seller received was the exact product I described and the quote on my product changed drastically.”

I Sold
Apple iPhone 5s 32GB (AT&T) / Good
by craig s
01/28/2017

“Phone was shipped with no damage in provided shipping materials, when received I was told the screen back was cracked. Either better shipping materials should be provide... READ MORE

“Phone was shipped with no damage in provided shipping materials, when received I was told the screen back was cracked. Either better shipping materials should be provided or person who received is not truthful ” READ LESS

I Sold
Very old HTC / Damaged
by Quedell J
10/03/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“I didn't get no money in i sent three phones.”

I Sold
LG Nexus 5 (T-Mobile) / Good
by Wilma W
08/04/2014

“I feel that it wasn't timely enough. The only positive thing for me was the customer service. The rep was prompt in getting back with me.”

I Sold
HTC One (AT&T) / Good
by David S
07/22/2014

“I finally got the money in my PayPal after the mail was put on hold but can be picked up still but it took week and half SLOW”

I Sold
Samsung Galaxy S III SGH-T999 (T-Mobile) / Damaged
by NaKeisha J
07/17/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“seller took a while to issue my check”

I Sold
Apple iPad Mini 16GB WiFi + 4G (AT&T) / Damaged
by dawn b
04/26/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“I would like get little more for it but fair”

Buyer
PhonePros
THIS BUYER IS NOT ACTIVE ON USELL
PhonePros is no longer a part of uSell's professional buyer network. If you have an issue with PhonePros, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.