The Whiz Cells Reviews

uSell no longer works with The Whiz Cells. If you have a customer issue with The Whiz Cells, you should contact their support directly.
Avg. Customer Review
4.5 / 51636 Reviews
Archived Customer Reviews
Showing 2 star reviews ( See All Reviews )
I Sold
Samsung Galaxy Note 5 (T-Mobile) / Damaged
by AJ C
01/29/2017
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Stealing money from ppl”

I Sold
Apple iPhone 6 16GB (Verizon) / Good
by Timothy C
01/21/2017

“I was given a lower offer stating the front glass was out after shipment, which is not surprising due to the type of shipping packaging I received to ship it in. I also w... READ MORE

“I was given a lower offer stating the front glass was out after shipment, which is not surprising due to the type of shipping packaging I received to ship it in. I also wrapped the phone with additional bubble wrap for protection. The phone was not damaged when it was placed in the mail box.” READ LESS

I Sold
Samsung Galaxy S5 (Other Carrier) / Good
by Brenda F
12/29/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Partially my fault because I could have and should have sold this phone elsewhere.”

I Sold
Apple iPhone 6 128GB (Sprint) / Good
by Patrick E
12/29/2016

“My phone was delivered to it's destination for 10 days, and I hadn't heard anything. So, after emailing for an update, they claimed it hadn't arrived, but they'd pay me ... READ MORE

“My phone was delivered to it's destination for 10 days, and I hadn't heard anything. So, after emailing for an update, they claimed it hadn't arrived, but they'd pay me anyway. So, my account showed as paid, but again for 10 days I hadn't received payment. I had to email again to ask about my payment and the claim was that it was denied. I shouldn't have to continually email for these steps to occur. And I find it hard to believe that the payment was denied, but upon inquiring about it, it went through immediately no problem. My interaction with uSell was good. I reached out about the non-payment and payment was sent immediately. It's the Whiz Cells that I'm not so sure about.” READ LESS

I Sold
HTC One M9 (T-Mobile) / Good
by Martin K
12/16/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“It didn't go and planned ”

I Sold
Samsung Galaxy S6 Edge Plus (T-Mobile) / Good
by Jamar P
12/15/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Thought I was kinda low balled on price but desperate times call for desperate measures.”

I Sold
Samsung Galaxy Note II SGH-i317 / Good
by roberta o
12/12/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition
I Sold
Apple iPhone 6 Plus 64GB (AT&T) / Good
by Cassandra S
11/27/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“I was offered 285$ for my phone that was in excellent condition and when it got there they knocked it down 70$ very unhappy about that ”

I Sold
Apple iPhone 6s 64GB (Verizon) / Good
by Bryan A
10/23/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition
I Sold
HTC One (Sprint) / Damaged
by Ryan W
02/27/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“The Whiz Cells was the only buyer out of the 5 phones that I sold to other buyers that low balled me, claiming a damaged phone received. Every phone that I have mailed t... READ MORE

“The Whiz Cells was the only buyer out of the 5 phones that I sold to other buyers that low balled me, claiming a damaged phone received. Every phone that I have mailed to buyers was flawless as you can see by the orders. I will never sell another phone to the Whiz Cells. uSell has been outstanding as usual, I will continue to use them as long as The Whiz Cells does not pop up as a buyer.” READ LESS

I Sold
HTC Vivid PH39100 / Damaged
by Megan H
01/31/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Sent in working, undamaged phone, was offered 25. Was told it did not turn on and was damaged. Received $5. Very poor experience. I should have read the reviews first. Of... READ MORE

“Sent in working, undamaged phone, was offered 25. Was told it did not turn on and was damaged. Received $5. Very poor experience. I should have read the reviews first. Of course it didn't turn on, the battery ran down during transport!!!” READ LESS

I Sold
Samsung Galaxy S III SCH-I535(Verizon) / Damaged
by Ramon A
01/28/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“THE BUYER REPORTED THAT WHEN THEY RECEIVED THE PHONE IT WAS DAMAGED....NOT THE CASE. i WAS USING THIS PHONE UP TO THE DAY i SHIPPED IT. iT CHARGED WITHOUT INCIDENT. THE P... READ MORE

“THE BUYER REPORTED THAT WHEN THEY RECEIVED THE PHONE IT WAS DAMAGED....NOT THE CASE. i WAS USING THIS PHONE UP TO THE DAY i SHIPPED IT. iT CHARGED WITHOUT INCIDENT. THE PHONE WAS ONLY USED WHEN I WENT SOMEWHERE IN THECAR, SO DURING THE TIME I OWNED IT VERY LITTLE USE SINCE I AM DISABLED AND TRAVEL IN MY CAR INFREQUENTLY. I HAVE A LANDLINE I USE AT HOME. AS A RESULT OF THEIR CLAIM I WAS PAID LESS THAN ORIGINALLY OFFER....PRETTY MUCH A BAIT AND SWITCH TACTIC.” READ LESS

I Sold
Motorola Droid 4 XT894 / Good
by devin k
12/31/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“still want on my other money from the other phone i send you 2 more phones i send to you ”

I Sold
Samsung Galaxy S5 (Sprint) / Flawless
by stacey s
12/03/2014

“well as your commercial goes or seem you get your money asap? not really its been almost a month now and money is finally on its way.”

I Sold
HTC One (AT&T) / Damaged
by Billy J F
11/04/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Not the best experience, the shipping kit never arrived, I had to spend more time and money buying the envelopes, tape, etc, and at the end they didn't approve the amount... READ MORE

“Not the best experience, the shipping kit never arrived, I had to spend more time and money buying the envelopes, tape, etc, and at the end they didn't approve the amount that was offered. I don't think I'll sell again a device with the whiz cells.” READ LESS

I Sold
LG G2 (AT&T) / Damaged
by Jeff M
10/30/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“You guys suck”

I Sold
HTC One (AT&T) / Damaged
by Tyler A
10/24/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I sold my HTC One, in near perfect condition, to The Whiz Cells. Once they received the phone they claimed it was damaged. After questioning the reported damage they indi... READ MORE

“I sold my HTC One, in near perfect condition, to The Whiz Cells. Once they received the phone they claimed it was damaged. After questioning the reported damage they indicated HTC One's have a standard manufacturer camera defect calling it a "purple haze" in low light. They then tried to low ball their original offer. After complaining, they did agree to return the phone to me, at their cost. However ,fundamentally I felt their "low ball" offer and report of damage was a business strategy they use to not pay sellers their full price under the disguise of "manufacturer defects." They cited this being a known issue with HTC and asked me to Google it. There was nothing wrong with my phone and after Googling it, HTC simply manufacturer their phones with cameras who tend to have a purple haze in low light. It's not a defect or damaged, it's simply how HTC cameras work. You can Google lots of quirks about every cell phone manufacturer on the market. For example the new Iphone 6 Plus bending. This doesn't mean the phone is "damaged" it's simply the reality of the product. Damage is when somethings wrong with the phone that's not standard to how the phone was manufactured, such as a scratch on the screen, a button that no longer works or is broken off. This is damage, not HTC's are known to have a purple haze in low light with their cameras, as a common standard, and then try and claim it as damage so you can swindle a seller out of a lower price. Even though The Whiz Cells returned my phone, at their expense as they should, I wouldn't recommend them as a buyer. I've sold lots of cell phones online and this is the first time I've had a buyer try to make a damage claimed based on realities of how a phone is manufactured. Of course they are going to claim it's not standard to HTC phones, but after Googling it per their instructions, it's clear it is.” READ LESS

I Sold
Samsung Galaxy S5 (Sprint) / Good
by cindy w
10/16/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Rather I didn't it see. U fair what you quotes then what I got ”

I Sold
LG Optimus S (Sprint) / Good
by CABRENNA B
06/05/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“This seller promptly paid me but of course they would because they only paid me $ 2.10. I feel that the purchase amount wasn't fair at all!!”

Buyer
The Whiz Cells
Support Email
[email protected]
THIS BUYER IS NOT ACTIVE ON USELL
The Whiz Cells is no longer a part of uSell's professional buyer network. If you have an issue with The Whiz Cells, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.