PhonePros Reviews

uSell no longer works with PhonePros. If you have a customer issue with PhonePros, you should contact their support directly.
Avg. Customer Review
3.8 / 5242 Reviews
Archived Customer Reviews
Showing 1 star reviews ( See All Reviews )
I Sold
Apple iPhone 5 16GB (Verizon) / Damaged
by Nick D
11/26/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Very poor and slow service. They made an offer and then didn't honor it....... READ MORE

“Very poor and slow service. They made an offer and then didn't honor it.... I finally got it back from them... and sent phone in to another buying company.... and they paid me the full amount .... Usell made claims of water marks on phones screen...but there were no such marks. ” READ LESS

I Sold
Motorola Droid MAXX XT1080M / Flawless
by JESSICA A
11/16/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Phone was returned to me, a month after I initially sent it in. The quote I received, both online and in writing with the envelope to send in the phone, was cancelled. ... READ MORE

“Phone was returned to me, a month after I initially sent it in. The quote I received, both online and in writing with the envelope to send in the phone, was cancelled. I was told I was mis-quoted. I will NEVER waste my time with this process again!!” READ LESS

I Sold
Apple iPhone 5s 16GB (AT&T) / Damaged
by Daniel G
11/14/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I would give NO STARS if I could. Sent them two phones in perfect condition and they called and said they were both damaged and offered 1/2 of price quoted. They sent the... READ MORE

“I would give NO STARS if I could. Sent them two phones in perfect condition and they called and said they were both damaged and offered 1/2 of price quoted. They sent the phones back with out screen protectors that were on each of them worth $30 a piece. NEVER USE THEM!!! ” READ LESS

I Sold
Apple iPhone 5s 16GB (Unlocked) / Good
by Dennis K
11/14/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Took nearly a week after receipt to process transaction. Claimed a non-existent defect, and lowballed the original offer. Gazelle offered and paid nearly twice as much, a... READ MORE

“Took nearly a week after receipt to process transaction. Claimed a non-existent defect, and lowballed the original offer. Gazelle offered and paid nearly twice as much, and turned the transaction around within 24 hours.” READ LESS

I Sold
Apple iPhone 6 128GB (Verizon) / Good
by Basil W
11/14/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“The quoted price was $260 for a flawless phone and you offered $120. The quoted price for a good condition was 220. I was not going to give you this phone. Thanks and ha... READ MORE

“The quoted price was $260 for a flawless phone and you offered $120. The quoted price for a good condition was 220. I was not going to give you this phone. Thanks and have a nice day. ” READ LESS

I Sold
Samsung Galaxy S GT-i9000 / Good
by beverly f
09/11/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“i think its a scam per se, all of a sudden it went from around 70 dollars to worth nothing. give me a break it was only 2 yrs old and in excellent condition”

I Sold
Samsung Galaxy S5 (Verizon) / Damaged
by Donnetta G
08/28/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“They broke my phone . When i sent it to them it was in excellent condition when it came back it was broken.”

I Sold
HTC Radar 4G C110e / Good
by Guinia W
08/08/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“My phone was denied and now it went through recycling without my consent. ”

I Sold
Samsung Galaxy S III SGH-I747 (AT&T) / Good
by Heather J
05/20/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I sent my phone later and price went down at time pit in at usell but never knew price came down for my phone and already sent it but grateful for the money wasn't far co... READ MORE

“I sent my phone later and price went down at time pit in at usell but never knew price came down for my phone and already sent it but grateful for the money wasn't far could of went to another company for more” READ LESS

I Sold
Samsung Galaxy S III SGH-T999 (T-Mobile) / Good
by Darren J
05/18/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Horrible service and even worse towards customer. Nobody wants to take responsibility for anything for what happens. Wasted 2 months of my life. ”

I Sold
HTC One X PJ83100 / Good
by Deborah A
05/05/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“I star enough said. ”

I Sold
Apple iPad Mini 16GB WiFi / Flawless
by John E
03/10/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Sucked they quoted me $250.00 for my ipad then they tried to tell me it was worth less $160.00 and I feel ripped off so I will never use usell.com ever again and I have b... READ MORE

“Sucked they quoted me $250.00 for my ipad then they tried to tell me it was worth less $160.00 and I feel ripped off so I will never use usell.com ever again and I have been telling all my friends it's a rip off.” READ LESS

Buyer
PhonePros
Support Email
[email protected]
THIS BUYER IS NOT ACTIVE ON USELL
PhonePros is no longer a part of uSell's professional buyer network. If you have an issue with PhonePros, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.