Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
All 12865 customer reviews
I Sold
LG Lucid VS840 / Flawless
by Nicole D
02/07/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Took a long time to get my phone back. Didn't offer me anything.”

I Sold
Apple iPhone 6 16GB (Verizon) / Damaged
by Nicole D
02/07/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Good sale, slow on shipping and a little low on the offer. Would use again.”

I Sold
Apple iPhone 5s 16GB (Other Carrier) / Flawless
by Daran J
02/07/2016

“You gave exactly what the offer was. You let your yes mean yes.”

I Sold
Samsung Galaxy S5 (Verizon) / Good
by Thomas S
02/07/2016

“Effortless and fast”

I Sold
Samsung Galaxy S5 (Verizon) / Good
by Salvatore V
02/07/2016

“Havent received check yet.”

I Sold
Apple iPhone 5 16GB (Verizon) / Flawless
by Linda S
02/07/2016

“Simple, hassle free, process is exactly as they describe. They sent the shipping envelope postage paid ( I did add lots of extra padding to protect my phone) mailed it ou... READ MORE

“Simple, hassle free, process is exactly as they describe. They sent the shipping envelope postage paid ( I did add lots of extra padding to protect my phone) mailed it out, and in less than a week the money was in my PayPal account. If you are honest about the condition of your phone you can expect excellent results with USell!” READ LESS

I Sold
Samsung Galaxy S4 SPH-L720 (Sprint) / Damaged
by Nicole S
02/07/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“They gave me a fair price.”

I Sold
Apple iPhone 4S 16GB (Verizon) / Good
by Deborah D
02/07/2016

“Very easy and quick turnaround time. Thanks.”

I Sold
HTC T-Mobile G2 PC10100 / Damaged
by Jerrin G
02/07/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“they said it was damage but it wasnt”

I Sold
Apple iPhone 4S 8GB (AT&T) / Flawless
by Marcia A
02/07/2016

“Sale went smoothly and check arrived promptly. Better price and less hassle than other but back programs. Would use again.”

I Sold
Apple iPhone 5 16GB (Verizon) / Damaged
by Tom S
02/07/2016

“Honest and helpfull will do business with them again”

I Sold
Apple iPhone 5s 16GB (Verizon) / Flawless
by Jacqueline R
02/07/2016

“Outstanding service as always”

I Sold
Apple iPhone 5 16GB (Verizon) / Flawless
by Terri J
02/07/2016

“Payment decreased because of "rose colored tint on screen". Never a saw this myself...went ahead and accepted because of the hassle involved if I didn't... Was that what ... READ MORE

“Payment decreased because of "rose colored tint on screen". Never a saw this myself...went ahead and accepted because of the hassle involved if I didn't... Was that what they where betting on? This was my first experience selling an iPhone online I probably would not use usell again” READ LESS

I Sold
Apple iPhone 5s 16GB (T-Mobile) / Flawless
by Alyssa B
02/07/2016

“I sent in a flawless phone and got a revised offer. I highly doubt that my screen had a pink hue. I know what condition my phone was in when I mailed it. For this rea... READ MORE

“I sent in a flawless phone and got a revised offer. I highly doubt that my screen had a pink hue. I know what condition my phone was in when I mailed it. For this reason, I only gave 3 stars. ” READ LESS

I Sold
Apple iPhone 5s 32GB (Unlocked) / Good
by Yolanda A
02/07/2016

“The price that i received was higher than the other websites. But the problem I had was that it took "forever" to received the mailing packet form uSell. I kept on gettin... READ MORE

“The price that i received was higher than the other websites. But the problem I had was that it took "forever" to received the mailing packet form uSell. I kept on getting reminders that I have not shipped my phone. So I finally reached out to customer support who tried to persuade to just pack it myself using your shipping label. So I insisted on the mailing packet which did arrive finally. Well little did I know that the mailing packet was just a simple piece of plastic envelope which hardly provided any protection. This packet was definitely much lower quality than what I get from Gazelle. ” READ LESS

I Sold
Apple iPhone 6 64GB (AT&T) / Damaged
by Katie R
02/07/2016

“i did not turn off find my iphone and they sent me instrutions to turn it off.”

I Sold
Apple iPhone 5 16GB (AT&T) / Good
by Josh G
02/07/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“They were very helpful”

I Sold
Apple iPhone 5 32GB (Verizon) / Damaged
by Nik M
02/07/2016

“Seamless! Great service ”

I Sold
Apple iPhone 5s 32GB (AT&T) / Damaged
by Angie K
02/07/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“The mailing process was very easy. Disappointed with how they rated the phone I sent in.”

I Sold
Apple iPhone 4S 16GB (Verizon) / Damaged
by Joseph B
02/07/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I was told my phone was damaged (spot light wouldn't turn off). It worked fine when I packed it to be delivered to uSell. I believe uSell damanged it removing the prote... READ MORE

“I was told my phone was damaged (spot light wouldn't turn off). It worked fine when I packed it to be delivered to uSell. I believe uSell damanged it removing the protected cover from the phone. They offered to keep the phone for $3.00 and not pay me the $32.00 they promised. I went on line for complaints for uSell and found there were hundreds of complaints from other folks for the same reason. Of course there was no phone number available for me to call uSell on their website. At least I got my phone back, unlike the other folks.” READ LESS

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THIS BUYER IS NOT ACTIVE ON USELL
Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.