uSell.com Reviews

“My favorite of the selling sites.”

- Jean Chatzky, NBC Today Show

8.22

out of 10

Based on 3,158 Reseller Ratings

“Customers Rave”

Chances are you're ready to sell but would like to see
what customers say. Sounds good to us. We encourage it.

Feb 22, 2018

Tom A.

The process was fairly straight forward. I made a mistake initially listing my iPhone as 32GB. When I realized it was 16GB, there is currently no means to correct this. I had to place a new order. This resulted in two return mail packages being sent. After contacting USell, I was instructed to discard the 32GB material. I packaged the iPhone and dropped it at the PO. About 10 days later, the buyer placed the agreed upon offer price in my PayPal account.

Feb 22, 2018

Kenneth R.

Transition was great

Feb 22, 2018

Dana A.

I was a little skeptical when I decided to send my phone in. I had a couple companies I was looking at, and uSell quoted me the highest. The package came quickly, and before you know it the money was in my paypal account. It was the exact amount I was quoted. Very happy with uSell. Convenient and easy!

Feb 22, 2018

Danielle D.

Clear instructions and status updates, quick turn-around, very helpful.

Feb 21, 2018

Douglas W.

The process was quick and painless, and I appreciated USell keeping me informed every step of the way!

Feb 21, 2018

Lisa W.

After the people at USell examined my phone it turned out that it was not in as good shape as I thought it was, but they promptly notified me and proposed a new offer. I appreciated USell keeping me informed with every step my phone went through!

Feb 19, 2018

John B.

Fast service, excellent communication throughout the entire process.

Feb 19, 2018

Elaine G.

Very good experience

Feb 19, 2018

Bryant T.

Fast, simple, easy. Would recommend doing again

Feb 19, 2018

Latisha S.

Great speedy service

Feb 19, 2018

Sandy W.

Easy, quick service

Feb 19, 2018

Sandy W.

Great packing kit

Feb 18, 2018

AZA G.

Consistent and fair

Feb 18, 2018

rose g.

USell is a great company, I love It!!

Feb 18, 2018

Heather M.

Seamless transaction and received the payment quicker than expected.

Feb 18, 2018

PEGGY D.

Extremely easy and user friendly way to sell used cell phone. Would definitely recommend.

Feb 18, 2018

Daniel F.

Pleasure doing business with.

Feb 17, 2018

Jill E.

The whole process was easy and fast! I will definitely recommend usell.com

Feb 17, 2018

David F.

I was very pleased with their service - kept me informed at every step of the process and paid the amount I expected very quickly. I liked using uSell because I had a choice of buyers. I did not necessarily select the largest offer, but the largest offer with a great rating.

Feb 17, 2018

Tina B.

I was nervous sending my phone in but extremely happy with the result. They kept me updated on the process and I have been recommending to my friends.

Feb 16, 2018

DEAN E.

Process could be faster

Feb 16, 2018

Nelson C.

Quick and easy!

Feb 16, 2018

Patrick N.

Quick payment and response times.

Feb 16, 2018

Kelly C.

Very easy process! I loved it

Feb 15, 2018

Ira B.

I would definitely recommend usell great customer service.

Feb 15, 2018

Chastidi H.

Good experience, would do again.

Feb 15, 2018

Barbara S.

The process was so easy, and I received a check within a few weeks.

Feb 15, 2018

Frank P.

Process went very smoothly form start to finish. USell is very easy to work with.

Feb 15, 2018

Frank P.

USell is excellent to work with.

Feb 13, 2018

Alecia G.

Phone checked out as expected and got the check fast!

Feb 12, 2018

Yuliya S.

Easy, efficient, excellent customer service !

Feb 12, 2018

Jerry A.

Everything went perfect

Feb 12, 2018

Kevin O.

Really impressed with the dispatch with which everything was handled

Feb 12, 2018

Charles L.

No problems with this transaction.

Feb 11, 2018

Leslie B.

I even had my local AT&T store look over my phone to see if they would consider it was in excellent condition, for which I was given a buy quote on USell and accepted. ( my phone was in a protective case from day 1.) Once it reached the buyer they listed tiny “marks” on it and lowered my offer price, saying my phone was in “good” condition. At that time, as the seller, my only options were to click “accept” new offer or “decline”. Of course they’re hoping the seller doesn’t want to deal w/ the hassle and just go on click “accept”, which I did. They saved paying out $50, I lost $50 on the payout to me. Imagine how much they save if they cite microscopic marks on a large % of phones they receive, which the seller can’t even see to discuss with them, because they now have your phone in their possession. I wanted a space where I could “send question or comment”, but I only had the choice to accept or decline new offer. They got their way with me, and probably do with most sellers; that adds up to dramatic savings for the buyer on USell.

Feb 11, 2018

Daniel C.

Excellent service and easy...super easy to work with

Feb 11, 2018

Keyonna M.

Great experience...I was given more than orginally offered! I will use them again

Feb 10, 2018

Steven R.

Easy and quick. One comment - we rate our phone based on your criteria. If we undervalue it, would you send more than the initial estimated offer?

Feb 10, 2018

Megan S.

very fast payment

Feb 10, 2018

Hugo F.

Hassle-free and very convenient to use.

Feb 10, 2018

Miriam R.

Fast service and excellent customer service

Feb 9, 2018

Andrew M.

I received a fair quote for my iPod, shipping was easy and the payment was fast!

Feb 9, 2018

Peter Y.

Quick and easy. No issues getting the price offered.

Feb 9, 2018

Daniel K.

Really easy to ship and receive payment for my phone. They offered more than other web sites and the turn around time was quick.

Feb 9, 2018

Ian H.

Great experience and very easy, highly recommend

Feb 9, 2018

steve r.

Got what was promised for phone. No hassles.

Feb 9, 2018

Jeff K.

The offer given for my Galaxy S7 was what I estimated.

Feb 9, 2018

Tawna T.

Very easy and smooth process

Feb 9, 2018

Reinaldo J.

Quick and clean

Feb 8, 2018

Cassandra H.

It was easy & quick!! I received my check in no time.. I would definitely try them again

Feb 8, 2018

andy h.

easy transaction...highly recommend

Feb 8, 2018

David G.

Legit company no games,super easy!mailed out my envelope to send my old phone to them. They paid me a very fair price for the phone! Payment was put in my PayPal account quickly. Would do it again!

Feb 8, 2018

Ben R.

I apologize for misjudging the condition of the phone. Thanks for making an honest offer, still better than I found elsewhere, and handling the transaction quickly once you received the device.

Feb 8, 2018

Kenneth L.

The reimbursement process was easy and flawless.

Feb 8, 2018

Hannah F.

Very easy and seamless experience!

Feb 8, 2018

Shelia T.

I wasn't satisfy with the service

Feb 7, 2018

Brett R.

Do not hesitate to do business with Second Hand Cellular. I personally had an unfortunate situation, but Second Hand Cellular was more than professional in handling the issue and provided excellent customer service. My phone was damaged more than they were willing to accept, and we ultimately did not agree on a new price as there was little value to begin with. My phone was mailed back per my request promptly, and at their expense. Due to no fault of their own, my package was later lost in the mail system by USPS. Second Hand Cellular was always responsive to my emails and worked with me until we decided a more than fair resolution. In a world full of different companies on the internet, I encourage anyone thinking of recycling an old device to not think twice about choosing Second Hand Cellular. Thanks!

Feb 7, 2018

Lisa C.

So easy, would highly recommend using Usell!

Feb 7, 2018

Susan M.

Everything was super easy and I was paid very quickly. Thank you!

Feb 6, 2018

Deandre H.

Thank you for the purchase

Feb 6, 2018

Michele P.

Quick and easy service

Feb 5, 2018

linda D.

It took 2 weeks to receive my phone but once it was received, the transaction went very fast. I had my Pay Pal payt on the same day.

Feb 5, 2018

Lucien M.

The whole transaction from quote to receiving the check took about 4 weeks but overall I was completely satisfied and the offer was better than Gazelle.

Feb 5, 2018

Bobbye M.

Takes a while for order to get there. However, once received it's a quick process.

Feb 5, 2018

Jocelyn P.

Easy and excellent customer service. Great communication via emails which made it more convenient.

Feb 5, 2018

Aaron C.

Good feedback will sell more

Feb 5, 2018

Aaron C.

Okay feedback will sell more

Feb 5, 2018

Monica J.

It was easy to exchange my phone and I got a decent price for it. I would definitely use this service again.

Feb 5, 2018

Sayda V.

Easy and quick

Feb 5, 2018

matthew m.

Top dollar offered. Clear process. Excellent communication and when they item was received by them, they quickly initiated payment to me. Absolutely will use again!

Feb 5, 2018

Thomas J.

Ended up recycling the unit- fine with me.

Feb 5, 2018

Yuliya S.

Easy, friendly and no nonsense

Feb 5, 2018

Alison N.

Very easy process and fast payment once they received my old phone.

Feb 5, 2018

Kristin A.

Very impressed with Usell! Was a little skeptical at1st, but had absolutely no problems! Highly recommend using it! They pay you way more than your carrier will!

Feb 5, 2018

Amy P.

Very smooth process. Received my payment faster than expected! Will definitely recommend to friends!

Feb 5, 2018

Paul L.

Experience was excellent

Feb 5, 2018

Brian S.

Well informed best prices

Feb 5, 2018

Rebecca S.

Excellent and quick!

Feb 4, 2018

Bradley B.

I received money fast through paypal, They paid me the money they offered would use tem again!!

Feb 4, 2018

Dennis C.

Very smooth and painless. Good deal for both sides.

Feb 4, 2018

Anthony C.

Flawless transaction and kept original offer.

Feb 4, 2018

peggy r.

Very fair and fast no complaints

Feb 4, 2018

Linda S.

smooth experience from start to finish!

Feb 3, 2018

Paul S.

The transaction took for ever, waiting for the kit to come took 7 days, after I mailed the item It was In transit for over a week to get to Houston ( lam horse I am guessing) but at the end I did get the money that they offered.

Feb 3, 2018

EDWARD M.

Excellent, I recieve my money fast

Feb 3, 2018

Trisha B.

Transaction went well!

Feb 3, 2018

Robert B.

I sold my son's old iPhone. I forgot that he had cracked the screen and had it replaced with an aftermarket screen. Sellers should know that although the phone may seem flawless in this condition, the aftermarket screen decreases the value by about $67.

Feb 2, 2018

Chad B.

Took a long for the item to be received and evaluated. Otherwise, no issues.

Feb 2, 2018

Anna G.

Took a while for them to process the payment, however payment was quick and easy

Feb 2, 2018

Debbie C.

The process was great.

Feb 2, 2018

Debbie C.

The process was very smooth.

Feb 2, 2018

Roger W.

Great communication with buyer. Would recommend to anyone

Feb 2, 2018

Russell P.

Simple and easy process. Received a higher offer than from other websites.

Feb 2, 2018

Jonathan W.

Didn't try to cheat me. Thanks

Feb 2, 2018

Steve W.

Quick and easy. The whole process was very smooth. Fair evaluation and quick payment.

Feb 2, 2018

Nicole R.

The whole experience was smooth and went incredibly well. It went so well I decided to do it a second time. Thank you!

Feb 2, 2018

Jodi C.

Transaction was completed fairly quickly. TechMedic offered a good price for the phone, and everything was completed without any issues

Feb 2, 2018

Larry D.

GREAT COMPANY EASY TO SELL PHONE. RECEIVED WHAT THEY PROMISED.

Feb 1, 2018

Michael D.

Love this company! super fast with shipping and the payouts are nice! Love working with them!!! Def recommend them to others!

Feb 1, 2018

Gina B.

Prompt delivery of package to send Electronics to USell. Once the package is received by the containing the electronic device, notification is swift that they are issuing a check to you. The price they quoted me for my iPhone6+ was the exact amount issued to me in a check. Have used them before and will continue to use them for future transactions.