Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
Showing 1 star reviews ( See All Reviews )
I Sold
Apple iPhone 5s 32GB (Verizon) / Good
by Lukasz S
05/01/2016

“I sent in my device and it was automatically declined. It was in perfect condition and there were no scratches but they said there was a "pink" hue to the screen. I have ... READ MORE

“I sent in my device and it was automatically declined. It was in perfect condition and there were no scratches but they said there was a "pink" hue to the screen. I have never seen this before and that is completely false.” READ LESS

I Sold
Apple iPhone 5s 32GB (T-Mobile) / Flawless
by Brian M
05/01/2016

“I work with Apple products every day. My 5s was in a case from day one, until I sent it to uSell. It was flawless. My quote was dropped and I wasn't notified. I had to check the website because I was wondering where my money was. I declined. When I received my phone back, the screen was loose and the was a square pink discoloration to it.... READ MORE

“I work with Apple products every day. My 5s was in a case from day one, until I sent it to uSell. It was flawless. My quote was dropped and I wasn't notified. I had to check the website because I was wondering where my money was. I declined. When I received my phone back, the screen was loose and the was a square pink discoloration to it. I will never send another product to uSell. I will tell everyone I know to avoid them like the plague. ” READ LESS

I Sold
Samsung Galaxy S6 Active (AT&T) / Good
by Patrick K
05/01/2016

“You didn't pay me the agreed price of $180 ”

I Sold
Apple iPhone 5s 16GB (Sprint) / Damaged
by Jena P
04/30/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“This was a terrible experience. I was offered almost $90 for my perfectly working phone, and then once they got my phone I was offered $2. It was working perfectly fine. ... READ MORE

“This was a terrible experience. I was offered almost $90 for my perfectly working phone, and then once they got my phone I was offered $2. It was working perfectly fine. It just needed a charge since I hadn't used it in a while. I definitely wouldn't recommend this to ANYONE, they rip you off and take forever to come up with an offer. Once they do, it's low balled. I could have sold my phone for well over $100. Not pleased. ” READ LESS

I Sold
Apple iPhone 5s 16GB (Verizon) / Good
by Thomas I
04/30/2016

“This place sucks. Never will go back and seek anything else. You make up problems with devices to give me less money”

I Sold
Apple iPhone 4 8GB (Unlocked) / Damaged
by Malek M
04/30/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“Worst thing ever ”

I Sold
Apple iPhone 6 16GB (T-Mobile) / Damaged
by Tiffany B
04/30/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Very disappointed. Sent my phone In fair condition, and now all of a sudden I have a loose battery. I know my phone was in better condition. ”

I Sold
Apple iPhone 6 16GB (Verizon) / Damaged
by Daniel C
04/29/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“I was told $152 and only got $127.98.”

I Sold
Nokia Lumia 1520 (AT&T) / Damaged
by Jeff S
04/29/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“They claimed the phone had white dots on the screen and dropped the offer to about $10. The phone was used for roughly 2 months and is like new. I looked at a black web... READ MORE

“They claimed the phone had white dots on the screen and dropped the offer to about $10. The phone was used for roughly 2 months and is like new. I looked at a black web page and not one white dot was seen. Oh did I mention, I used to work for Nokia and know the ins and outs of the phone, especially if there are bad pixels. Not happy and will never give them my business again. ” READ LESS

I Sold
Apple iPhone 6 16GB (Sprint) / Damaged
by steve r
04/28/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Very poor. I turned you into the Bbb”

I Sold
Apple iPhone 5s 16GB (Verizon) / Flawless
by Ross B
04/28/2016

“Claimed phone had a "pink hue" which was ridiculous. No such hue exists. Tried to give me less than we originally agreed to so I requested the phone back. I'm not even su... READ MORE

“Claimed phone had a "pink hue" which was ridiculous. No such hue exists. Tried to give me less than we originally agreed to so I requested the phone back. I'm not even sure if they sent me the same phone back because it seems to have some (minor cosmetic) damage that wasn't there when I sent it. uSell, more like uSuck.” READ LESS

I Sold
Apple iPad 2 32gb WiFi + 3G (Verizon) / Damaged
by Michael A
04/28/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“The iPad was not damaged. Not sure why uSell said it was. ”

I Sold
Apple iPhone 6 16GB (Verizon) / Damaged
by SCOTT H
04/28/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I tried to sell my Iphone6 and was offered $124 and then USell came back and offered me $23 stating the Find my Phone was not turned off and that the phone was "Blocked".... READ MORE

“I tried to sell my Iphone6 and was offered $124 and then USell came back and offered me $23 stating the Find my Phone was not turned off and that the phone was "Blocked". All of this was NOT TRUE!!! The Find MY Phone WAS OFF and when I called Verizon they informed me the phone was NOT BLOCKED, so I feel the buyer was a liar. Maybe they found the phone was not worth the $124 offer they made and then lied to get out of the purchase. I am done with USELL. USTINK!!! ” READ LESS

I Sold
Apple iPhone 5c 16GB (Sprint) / Good
by Paul B
04/28/2016

“Sent in excellent iPhone with no defects. I was told it had a Pink hue on display however the display had no problems with it when it was sent in. I will not use their service again as I believe is fraud. Update 4/28: The device was factory reset before it was sent in and no pink hue appeared on the displayed. I even had it check out by an Apple certified tech at an Apple Store before sending the device to uSell. Due to these circumstances, the only conclusion I can make is that this is a fraud service and that I will not be using this service again. ... READ MORE

“Sent in excellent iPhone with no defects. I was told it had a Pink hue on display however the display had no problems with it when it was sent in. I will not use their service again as I believe is fraud. Update 4/28: The device was factory reset before it was sent in and no pink hue appeared on the displayed. I even had it check out by an Apple certified tech at an Apple Store before sending the device to uSell. Due to these circumstances, the only conclusion I can make is that this is a fraud service and that I will not be using this service again. In addition, please stop spamming my email address, unless uSell plans to honor the original agreement.” READ LESS

I Sold
Apple iPhone 5s 16GB (Sprint) / Good
by Paul B
04/28/2016

“Sent in excellent iPhone with no defects. I was told it had a Yellow border on display however the display had no problems with it when it was sent in. I will not use their service again as I believe is fraud. Update 4/28: The device was factory reset before it was sent in and no yellow border appeared on the displayed. I even had it check out by an Apple certified tech at an Apple Store before sending the device to uSell. Due to these circumstances, the only conclusion I can make is that this is a fraud service and that I will not be using this service again. ... READ MORE

“Sent in excellent iPhone with no defects. I was told it had a Yellow border on display however the display had no problems with it when it was sent in. I will not use their service again as I believe is fraud. Update 4/28: The device was factory reset before it was sent in and no yellow border appeared on the displayed. I even had it check out by an Apple certified tech at an Apple Store before sending the device to uSell. Due to these circumstances, the only conclusion I can make is that this is a fraud service and that I will not be using this service again. In addition, please stop spamming my email address, unless uSell plans to honor the original agreement.” READ LESS

I Sold
Apple iPhone 5s 32GB (Sprint) / Good
by Paul B
04/28/2016

“Sent in excellent iPhone with no defects. I was told it had a Yellow border on display however the display had no problems with it when it was sent in. I will not use their service again as I believe is fraud. Update 4/28: The device was factory reset before it was sent in and no yellow border appeared on the displayed. I even had it check out by an Apple certified tech at an Apple Store before sending the device to uSell. Due to these circumstances, the only conclusion I can make is that this is a fraud service and that I will not be using this service again. ... READ MORE

“Sent in excellent iPhone with no defects. I was told it had a Yellow border on display however the display had no problems with it when it was sent in. I will not use their service again as I believe is fraud. Update 4/28: The device was factory reset before it was sent in and no yellow border appeared on the displayed. I even had it check out by an Apple certified tech at an Apple Store before sending the device to uSell. Due to these circumstances, the only conclusion I can make is that this is a fraud service and that I will not be using this service again. In addition, please stop spamming my email address, unless uSell plans to honor the original agreement. ” READ LESS

I Sold
BlackBerry Curve 8310 / Damaged
by Kevin B
04/28/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Your website did not clear explain the model differentiation, so I got nothing $!”

I Sold
Apple iPhone 5c 8GB (Verizon) / Good
by Bonnie B
04/25/2016

“I have NOT received my payment ”

I Sold
Apple iPhone 4S 8GB (AT&T) / Good
by Mike B
04/25/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“As usual, they offer far less than originally expected. USell isn't technically a scam; more like a used car lot. Oh well, at least they're easy to use...”

I Sold
Apple iPhone 5 16GB (AT&T) / Damaged
by Mike B
04/25/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“According to uSell, every phone they ever receive is "damaged" in some way. Oh well, at least they're a ridiculously easy service to use...”

Support Email
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THIS BUYER IS NOT ACTIVE ON USELL
Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.