Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
All 12865 customer reviews
I Sold
Apple iPhone 5c 16GB (AT&T) / Good
by Jennifer R
01/02/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“I received a revised quote for my phone based on the fact that it's a different model than what I was originally quoted for, however I was offered more than $20 less than... READ MORE

“I received a revised quote for my phone based on the fact that it's a different model than what I was originally quoted for, however I was offered more than $20 less than what other sites are offering for the same product and was not given a satisfactory explanation as to why. ” READ LESS

I Sold
Samsung Galaxy S4 SCH-I545 (Verizon) / Flawless
by Abe M
01/02/2016

“Very easy and got the maximum value.”

I Sold
Samsung Galaxy Note 4 (Verizon) / Damaged
by Chris B
01/02/2016

“Was quick and easy. Process was exactly as stated. ”

I Sold
Apple iPhone 5 16GB (AT&T) / Damaged
by Chris T
01/02/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Phone was deemed damaged and offer was halved. I refused the offer and the phone was returned to me in the same condition it left me. No complaints”

I Sold
Apple iPhone 5s 32GB (Verizon) / Good
by Alec W
01/02/2016

“The condition qualifications under each condition level (i.e. Poor, good, etc) are too vague. Customers should be able to put in specifics on their phone and then receive... READ MORE

“The condition qualifications under each condition level (i.e. Poor, good, etc) are too vague. Customers should be able to put in specifics on their phone and then receive an offer. My phone met the qualifications for "good" condition yet I got less money because there were some minor issues not mentioned on the site. I feel as though the way it is set up is very deceiving and I could have gotten more money somewhere else, but it was too late because you already had my phone and nobody would want to go through the hassle of getting it back and selling it somewhere else ” READ LESS

I Sold
Samsung Galaxy S4 SCH-I545 (Verizon) / Damaged
by Robert Y
01/02/2016

“I left a previous feedback of poor because my phone was damaged in transit because of the poor packaging provided. uSell immediately contacted me in an effort to help me resolve the issue, which uSell did. ... READ MORE

“I left a previous feedback of poor because my phone was damaged in transit because of the poor packaging provided. uSell immediately contacted me in an effort to help me resolve the issue, which uSell did. When I have another phone to sell, I will not hesitate to use uSell.” READ LESS

I Sold
Apple iPhone 5s 16GB (AT&T) / Damaged
by Vipul J
01/02/2016

“Excellent process and transaction.”

I Sold
Apple iPhone 5s 32GB (AT&T) / Damaged
by Dan E
01/01/2016

“Did what was needed, and gave me good money. Very Happy. ”

I Sold
Apple iPhone 5s 16GB (AT&T) / Good
by Denise M
01/01/2016

“Very good transaction. ”

I Sold
Apple iPhone 5c 16GB (Verizon) / Flawless
by Joyce S
01/01/2016

“The process was easy and the customer service was helpful when I needed help erasing my phone. I had to work on that for a couple days but after I sent the phone to usell... READ MORE

“The process was easy and the customer service was helpful when I needed help erasing my phone. I had to work on that for a couple days but after I sent the phone to usell they contacted me and a week later I got the check. Great company to work with.” READ LESS

I Sold
Apple iPhone 6 16GB (Verizon) / Good
by James M
01/01/2016

“Quick and easy”

I Sold
LG G2 (T-Mobile) / Good
by Ann B
01/01/2016

“Great business. Fast payment. And have exactly what they say. ”

I Sold
Samsung Galaxy S4 SGH-M919 (T-Mobile) / Damaged
by Michael B
01/01/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“i truly enjoy using this service!!!Whenever possible, i will continue to use uSell!”

I Sold
Apple iPhone 5 16GB (Other Carrier) / Damaged
by Anthony L
01/01/2016

“The process was seamless from beginning to end. ”

I Sold
Samsung Galaxy S5 (AT&T) / Flawless
by Debora S
01/01/2016

“Everything uSell promises...they deliver on!! Would definitely deal with this company again!”

I Sold
Apple iPhone 4S 32GB (Sprint) / Good
by Anna D
01/01/2016

“Easy and fast ”

I Sold
Samsung Galaxy Note III (AT&T) / Damaged
by michael s
01/01/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Awesome sell awesome ”

I Sold
Samsung Galaxy S4 SCH-I545 (Verizon) / Good
by Kim R
01/01/2016

“Transaction was well communicated and process was good”

I Sold
Apple iPhone 6 16GB (AT&T) / Damaged
by Mike T
01/01/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“ My initial offer was over $125 for the iPhone 6. During the question segment in the initial process I stated that the phone was in perfect condition on the outside howev... READ MORE

“ My initial offer was over $125 for the iPhone 6. During the question segment in the initial process I stated that the phone was in perfect condition on the outside however did not power on. My final offer was $25 and some change for the phone. Not sure how the price can drop so significantly and the process took much longer then expected. ” READ LESS

I Sold
Samsung Galaxy S6 (Other Carrier) / Flawless
by Brittney H
01/01/2016

“Everything went pretty smoothly. I got exactly what they quoted me for so I'm a happy customer. Processing time was longer than expected, however, the check came pretty f... READ MORE

“Everything went pretty smoothly. I got exactly what they quoted me for so I'm a happy customer. Processing time was longer than expected, however, the check came pretty fast. ” READ LESS

Support Email
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THIS BUYER IS NOT ACTIVE ON USELL
Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.