Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
Showing 1 star reviews ( See All Reviews )
I Sold
Apple iPhone 6 16GB (AT&T) / Damaged
by amika s
03/28/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“I got $65 from gazelle for a phone you offered me $15 for ”

I Sold
Apple iPhone 5 32GB (AT&T) / Good
by Steve S
03/27/2016

“I think it was a scam to get the phone by offering high price then getting the phone and changing the price once you have it. The phones were fine. ”

I Sold
Apple iPhone 6 16GB (AT&T) / Flawless
by Albert P
03/27/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Were not clear on what the issue was and did not offer any form of support on how to fix it. Only threatened to lower our offer by $200 unless we fixed it within a few da... READ MORE

“Were not clear on what the issue was and did not offer any form of support on how to fix it. Only threatened to lower our offer by $200 unless we fixed it within a few days. Wish someone would've contacted us via phone and walked us through how to fix the issue. ” READ LESS

I Sold
Apple iPod Touch 5th Generation 32GB / Good
by Judy B
03/27/2016

“I've determined some of you are idiots. You said my ipod screen had a pink tinge to it so you reduced the value from $57.62 to just over $10. Guess what?!?! that pink 'ti... READ MORE

“I've determined some of you are idiots. You said my ipod screen had a pink tinge to it so you reduced the value from $57.62 to just over $10. Guess what?!?! that pink 'tinge' was the wallpaper color coming through. There is nothing wrong with this ipod. I changed the wallpaper, now it has a slightly gray tinge.” READ LESS

I Sold
Samsung Galaxy S4 SGH-M919 (T-Mobile) / Flawless
by Xayvion W
03/27/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“When I did the thing on u sell it said I wanna gonna get 66 dollors I only got half of it I got 36 total rip off ! ”

I Sold
Apple iPad Mini 16GB WiFi / Good
by Chris J
03/26/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Nothing but bait and switch tactics ”

I Sold
Apple iPhone 5s 32GB (AT&T) / Damaged
by Joseph H
03/26/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“U sell kept coming up with made up problems yet they still wanted my phone. Do not trust them!!!!”

I Sold
LG G4 H810 (AT&T) / Good
by Brooke B
03/26/2016

“I called the usell customer service center before I sent my phone in because I cannot remember my password to my Google account and it's on the LG G4 and they told me the... READ MORE

“I called the usell customer service center before I sent my phone in because I cannot remember my password to my Google account and it's on the LG G4 and they told me they would take it in and give me the offer of $130. They then sent it back after me taking the time to ship it. So whoever told me incorrect information lost business from me along with my family and friends. ” READ LESS

I Sold
Apple iPad 2 16gb Wifi / Damaged
by John C
03/26/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“They tried to say it was only worth $12.00 . I went to Gazzelle they gave me $50.00 it was a very poor experience.”

I Sold
Apple iPhone 6 16GB (AT&T) / Damaged
by Alex M
03/26/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Your website is a scam. Anyone who actually accepts the terrible offers are idiots. And the tech guy who looked at my phone is a f**king idiot and I hope he dies in a fire. This motherf***ker attempted to rip me off. My iPhone6 is in nearly perfect condition. ... READ MORE

“Your website is a scam. Anyone who actually accepts the terrible offers are idiots. And the tech guy who looked at my phone is a f**king idiot and I hope he dies in a fire. This motherf***ker attempted to rip me off. My iPhone6 is in nearly perfect condition. If I ever find out who he is, just watch. Give that message to him. ” READ LESS

I Sold
Apple iPhone 6 128GB (Sprint) / Damaged
by Angela C
03/26/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“F you this is ridiculous I submitted an answer and it was to decline the offer and have it sent back, then come to find a check with the counter over and no phone back, w... READ MORE

“F you this is ridiculous I submitted an answer and it was to decline the offer and have it sent back, then come to find a check with the counter over and no phone back, which is a complete rip off ” READ LESS

I Sold
Samsung Galaxy S5 (T-Mobile) / Damaged
by Oren R
03/25/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“The phone I sent was not damaged. It was sent to uSell in excellent condition and was returned to me in excellent condition. Being categorized as "damaged" and then uSe... READ MORE

“The phone I sent was not damaged. It was sent to uSell in excellent condition and was returned to me in excellent condition. Being categorized as "damaged" and then uSell offering to buy it for a fraction of the quoted amount seems corrupt and dishonest.” READ LESS

I Sold
Apple iPhone 5c 8GB (AT&T) / Damaged
by Amy S
03/25/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I sold it to a store int eh mall. $78. Don't rip people Off. ”

I Sold
Apple iPhone 5 16GB (Other Carrier) / Flawless
by taylor o
03/25/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“I was very upset as I had my phone shipped back to me but the SIM card was missing ”

I Sold
Samsung Galaxy Exhibit / Good
by desiree m
03/24/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“My phone did not have a foggy camera and they said it did and sent it back.The phone had like 3 littles scratches on the back cover of the phone and they said my camera w... READ MORE

“My phone did not have a foggy camera and they said it did and sent it back.The phone had like 3 littles scratches on the back cover of the phone and they said my camera was foggy.” READ LESS

I Sold
Samsung Galaxy S5 (Verizon) / Good
by Luke W
03/24/2016

“Phone returned with large scratch on side, not present when mailed to usell. Was told volume button not functional, hence the counter offer but button works fine.. .”

I Sold
Apple iPhone 6 Plus 64GB (AT&T) / Damaged
by Alex T
03/23/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“You responded with an offer for roughly 1/3 of the initial offer, which I reluctantly accepted as I didn't want to deal with the hassle of getting the phone back and find... READ MORE

“You responded with an offer for roughly 1/3 of the initial offer, which I reluctantly accepted as I didn't want to deal with the hassle of getting the phone back and finding an alternative solution. I'm not sure what you found on the phone that was anything other than described, but it must have been minor given how carefully I looked over the phone. ...and is something minor really worth a roughly $200 difference in quoted price? I think not. Having now sold two devices to you, I'll be sure to NOT make it three.” READ LESS

I Sold
Apple iPhone 5c 16GB (Verizon) / Flawless
by Jay S
03/22/2016

“Very disappointed was told there was a "pink hue on display" and purchase offer lowered almost $30, I requested phone be returned and then sold to another purchaser who c... READ MORE

“Very disappointed was told there was a "pink hue on display" and purchase offer lowered almost $30, I requested phone be returned and then sold to another purchaser who commented "one of the best we have ever seen" and was paid only a couple of dollars less than you original bid.” READ LESS

I Sold
Apple iPhone 5 16GB (Other Carrier) / Damaged
by Marlon M
03/21/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“Didn't mint get what I was told and expected.”

I Sold
Samsung Galaxy S5 (Verizon) / Damaged
by Cynthia D
03/21/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Offered 15$ after an initial quote of almost 120$. Said there were burnt images on the screen. ”

Support Email
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Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.