“I thought the process was very straightforward and simple. I got a great price for my phone that had water damage when other online buyers offered much less. Wish the tur... READ MORE
“I thought the process was very straightforward and simple. I got a great price for my phone that had water damage when other online buyers offered much less. Wish the turnaround for inspection was a bit faster but overall I was impressed with my usell experience. ” READ LESS
“Great way to sell a broken cell phone. I would recommend them for sure.”
“It was a great process with conveince. The only issue I see is the timeframe between sending your device and receiving payment. The entire process took 3 weeks, which I t... READ MORE
“It was a great process with conveince. The only issue I see is the timeframe between sending your device and receiving payment. The entire process took 3 weeks, which I thought was a little long.” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Shipping sucked because when I sent the phone it was perfect ”
“I am completely satisfied!! The process was easy and I received my check when expected. Couldn't be happier.”
“Customer service team does not follow directions or pay attention to details. My product was returned to the incorrect address and now I have no product and there was n... READ MORE
“Customer service team does not follow directions or pay attention to details. My product was returned to the incorrect address and now I have no product and there was no resolution. I was just told by the Customer Service team to basically figure it out. I felt like I was left holding an empty bag. I will never recommend their services.” READ LESS
“Quick and easy”
“Took longer than expected but overall I was happy.”
“It was fine. The offer you made for my phone had to be adjusted because I didn't see any great way to report that the power port wasn't working. You should add more optio... READ MORE
“It was fine. The offer you made for my phone had to be adjusted because I didn't see any great way to report that the power port wasn't working. You should add more options to the initial setup. Or, at least something between "Good" and "Broken". Because the power port DID work, you just had to plug it in the right way. Regardless, I got more for my phone from you guys than anyone else was offering. Good job. Now turn around and sell it for five times what you paid, because we all know that's what you're doing. ” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Phone was flawless. Used for less than one week. This is the second time usell has tried to rip me off. Tried telling me it was damaged and took off $80. Definitely don't... READ MORE
“Phone was flawless. Used for less than one week. This is the second time usell has tried to rip me off. Tried telling me it was damaged and took off $80. Definitely don't use usell, sell on Amazon, eBay, etc.” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Low ball offer and its been 2 weeks since they sid my phone was shipped back to me and still nothing in the mail”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“The worst service ever gazelle is much better don't use this service people think use this service before wisdely go to gazelle WAY BETTER THEN THIS PEOPLE ”
“Good very good”
“Really good company fast easy process. Recieved my check within no time would refer to anyone looking to sell a old phone etc..”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Very easy and simple to send in my old phone and the check was received very quickly. Would highly recommend their service to anyone.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Terrible service. It all went well until they told me they were going to lower my offer from $182 down to $47 after they had my phone. I marked it as damaged and I foll... READ MORE
“Terrible service. It all went well until they told me they were going to lower my offer from $182 down to $47 after they had my phone. I marked it as damaged and I followed all their rules. Just a waste of time” READ LESS
“Love how simple, fast, and efficient this service is - AWESOME Experience!”
“I DIDN'T RECEIVE MY CHECK YET AND ITS BEEN ABOUT 2 WEEKS ”
“Great and easy to do. ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I was thinking that the sell would go ,i got a bad break”