Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
All 12865 customer reviews
I Sold
Apple iPhone 5c 8GB (Sprint) / Damaged
by James H
05/31/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“Estimate of payment was substantially higher than actual payment. Bait and switch tactics?”

I Sold
Apple iPhone 5 16GB (Other Carrier) / Damaged
by James H
05/31/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“Estimate of payment was substantially higher than actual payment. Bait and switch tactics?”

I Sold
Motorola Droid RAZR MAXX HD / Damaged
by Marc L
05/31/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Phone was NOT damaged, sold to another vendor for same offer. I feel cheated.”

I Sold
Apple iPhone 5 16GB (AT&T) / Damaged
by Joanne R
05/30/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“This was such an easy transaction!!”

I Sold
Kyocera Hydro / Good
by Robert D
05/30/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Thank you!!! I will be selling more phones”

I Sold
Samsung Galaxy S4 SCH-I545 (Verizon) / Flawless
by David M
05/30/2015

“Great great great”

I Sold
LG G3 VS985 (Verizon) / Flawless
by andy w
05/30/2015

“was a simple process,got my check pretty quick. i'm very pleased.”

I Sold
Apple iPhone 5s 16GB (Verizon) / Damaged
by Alex A
05/30/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Went from 90$ to 8$ ???”

I Sold
Apple iPhone 5 16GB (Sprint) / Good
by Robert S
05/30/2015

“this is just a scam to get you to sell your phone for way less than its worth. They reduced my payment from 69 to 40 because i had one scratch on it. this is a rip off i ... READ MORE

“this is just a scam to get you to sell your phone for way less than its worth. They reduced my payment from 69 to 40 because i had one scratch on it. this is a rip off i would not recommend this service to anyone. ” READ LESS

I Sold
Apple iPhone 5 16GB (Verizon) / Damaged
by Brittany A
05/30/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“My only complaint is that I was offered $50 for my phone which was more than any other site so I chose to use u sell but then after I sent my phone in I was only offered ... READ MORE

“My only complaint is that I was offered $50 for my phone which was more than any other site so I chose to use u sell but then after I sent my phone in I was only offered $10 which is less than other sites. Had I known the offer would drop so substantially I would have gone with a different site. I was honest when I filled out the questionnaire about how damaged my phone was. Maybe a more thorough questioning would have given me a more accurate quote. I probably won't use u sell again and won't suggest it to anyone. I feel like I was tricked out of money. I accepted the $10 offer because I had already sent my phone in and didn't want to go through the hastle of getting it sent back to me and selling it elsewhere since u sells process had already taken several weeks. ” READ LESS

I Sold
Apple iPhone 5s 16GB (AT&T) / Damaged
by Seantel S
05/30/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“You guys are great”

I Sold
Apple iPhone 4S 8GB (Sprint) / Good
by James B
05/30/2015

“What a terrible thing to do tell someone a price , send it and then was told I would receive less . Never again !!!!”

I Sold
Apple iPhone 4S 8GB (Sprint) / Good
by James B
05/30/2015

“Was told one price after I sent gave me less money . My phone was in perfect condition . What a joke !!!! Don't waste your time ”

I Sold
Apple iPhone 5s 16GB (Verizon) / Damaged
by Katlin E
05/30/2015

“Quick and easy! ”

I Sold
Apple iPhone 5 16GB (Sprint) / Flawless
by Alphonso W
05/30/2015

“Horrible service. Took nearly a month to get any indication of the status of my phone. And, when I did get an answer it was that the phone was being checked and that the... READ MORE

“Horrible service. Took nearly a month to get any indication of the status of my phone. And, when I did get an answer it was that the phone was being checked and that there was a back up. Finally the ultimate answer is that Sprint could not activate the phone. I took this phone to Sprint to wipe it the day before sending it to uSell as I got an upgraded phone (iPhone 6). The phone was working perfectly. This in my opinion is a SCAM. A similar instance happened to a friend trying to use this service. I will never use this service again and will actively advertise against it.!!!!” READ LESS

I Sold
Samsung Galaxy Centura (Tracfone) / Flawless
by Dean M
05/30/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
I Sold
LG G3 VS985 (Verizon) / Good
by Terence L
05/30/2015

“I got the envelope to mail the phone in quickly. I got the check for $141 quickly also.”

I Sold
Apple iPhone 5c 16GB (Sprint) / Flawless
by Timothy S
05/30/2015

“This is my second positive experience with uSell. First went very well. Second time did too. uSell did exactly what they said they would do and did it when they said t... READ MORE

“This is my second positive experience with uSell. First went very well. Second time did too. uSell did exactly what they said they would do and did it when they said they would do it. I couldn't be happier. This is a stand up company and I recommend working with them. They won't disappoint!” READ LESS

I Sold
Apple iPhone 5 16GB (AT&T) / Good
by Ron L
05/30/2015

“My experience was great I was pleased with the whole process. The price was good and I received my check in a short period of time.”

I Sold
Samsung Galaxy S III SPH-L710 (Sprint) / Damaged
by Cyrise D
05/30/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“The phone that I returned was NOT damaged when i sent it in. The return kit that you sent me had flimsy packaging so i know the phone was damaged in transport. It's not f... READ MORE

“The phone that I returned was NOT damaged when i sent it in. The return kit that you sent me had flimsy packaging so i know the phone was damaged in transport. It's not fair to penalize me because of your flimsy packaging materials. Not happy.” READ LESS

Support Email
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THIS BUYER IS NOT ACTIVE ON USELL
Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.