Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
All 12865 customer reviews
I Sold
Apple iPhone 5s 16GB (Verizon) / Flawless
by Karen A
05/27/2015

“fast transaction, easy instructions and payment was as expected.”

I Sold
Samsung Galaxy S4 SGH-M919 (T-Mobile) / Damaged
by Felicia C
05/27/2015

“great service will recommend to all my friends!!! speedy process no hassle and you really get your money!”

I Sold
Apple iPhone 5 16GB (T-Mobile) / Damaged
by Tanea M
05/27/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“poor revised offer”

I Sold
Apple iPhone 5 16GB (Verizon) / Good
by Paula B
05/26/2015

“Quick and easy”

I Sold
LG enV3 VX9200 / Flawless
by meronard m
05/26/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“I did not receive my money ”

I Sold
Samsung Galaxy S III SGH-I747 (AT&T) / Damaged
by Rushell R
05/26/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Received quoted offer for $49.58 for my pristine Samsung Galaxy S III SGH-I747. Over a week later I got a revised offer of $12.16 that said the phone was damaged with no ... READ MORE

“Received quoted offer for $49.58 for my pristine Samsung Galaxy S III SGH-I747. Over a week later I got a revised offer of $12.16 that said the phone was damaged with no explanation. I asked for an explanation of the damage and did not get an answer for over a week. I went ahead and took the revised offer after 2 days because I didn't know what the damage could be and I can't use a damaged phone. About a week later I finally get an explanation from customer service that the screen had burnt in images and they consider that damaged. I will NEVER use Usell again!” READ LESS

I Sold
Samsung Galaxy S III SGH-T999 (T-Mobile) / Damaged
by Caren C
05/26/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Sent item in great condition using provided packaging. USell claimed item was damaged upon receipt and drastically revised their initial offer. I have no way of knowing w... READ MORE

“Sent item in great condition using provided packaging. USell claimed item was damaged upon receipt and drastically revised their initial offer. I have no way of knowing whether they were telling the truth. However, many customers have shared a similar exprience, which makes me suspicious of uSell's overall business practices. Proceed with caution. ” READ LESS

I Sold
Apple iPhone 4S 8GB (Sprint) / Good
by Sarah E
05/26/2015

“This place is a joke and I will never use it again. Took forever and then they said my first offer was expired after they had my phone for 2 weeks. The second offer they ... READ MORE

“This place is a joke and I will never use it again. Took forever and then they said my first offer was expired after they had my phone for 2 weeks. The second offer they gave me was lower than the original offer. DO NOT USE THIS PLACE EVER” READ LESS

I Sold
Apple iPhone 5c 8GB (Verizon) / Good
by Jay J
05/26/2015

“Fast friendly and accurate ”

I Sold
Apple iPhone 5 16GB (Sprint) / Damaged
by Adrian A
05/26/2015

“Everything about this transaction sucked! It took an extra month for me to get paid, then I only receive an order for one phone but I sent 2. I wouldn't recommend this bu... READ MORE

“Everything about this transaction sucked! It took an extra month for me to get paid, then I only receive an order for one phone but I sent 2. I wouldn't recommend this bullsh*t to anyone. These folks scam and con people all day long. Have fun with that free iphone you guys stole from me. Punk b!tch3s!” READ LESS

I Sold
Apple iPhone 6 128GB (T-Mobile) / Good
by James M
05/26/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I've used usell before. And it went great. Everything arrived in a timely manner. Customer support was a great help. But this time it was horrible. My shipping kit came 3... READ MORE

“I've used usell before. And it went great. Everything arrived in a timely manner. Customer support was a great help. But this time it was horrible. My shipping kit came 3 days later than expected. My tracking number did not work. I sent 3 emails to customer support and never received a reply. I will not ever use usell again. Or ever refer anyone to this company. ” READ LESS

I Sold
Apple iPhone 5 32GB (Sprint) / Flawless
by Sean M
05/26/2015

“Transaction went extremely smoothly. ”

I Sold
Apple iPhone 5s 16GB (Unlocked) / Damaged
by royaq m
05/26/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“they did not give me my quoted amount and will not return emails or phone calls regarding the problem. I was quoted 107.25 for a damaged iPhone and only received 25.17. I... READ MORE

“they did not give me my quoted amount and will not return emails or phone calls regarding the problem. I was quoted 107.25 for a damaged iPhone and only received 25.17. I would rather have my phone back than the 25.17 but can not get in contact to even request this . DO NOT USE USELL !! ” READ LESS

I Sold
LG G3 LS990 (Sprint) / Good
by Janet C
05/26/2015

“took a little longer than anticipated, but overall a good experience. I would recommend uSell.”

I Sold
Samsung Galaxy Note II SGH-T889 / Damaged
by Michelle C
05/26/2015

“There was a mixup with my money being put on a PayPal account that I couldn't access, then I had a hard time contacting someone to resolve the issue and send an actual ch... READ MORE

“There was a mixup with my money being put on a PayPal account that I couldn't access, then I had a hard time contacting someone to resolve the issue and send an actual check. But, in the end it worked out” READ LESS

I Sold
BlackBerry Bold 9930 (Verizon) / Good
by Erik B
05/26/2015

“Very easy and convenient!”

I Sold
Samsung Galaxy S4 SPH-L720 (Sprint) / Damaged
by Greg O
05/26/2015

“No problem, what so ever. Easy Peasy. Had check in no time. ”

I Sold
Samsung Galaxy Tab 3 8GB 7.0 / Damaged
by gina r
05/25/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“They first sead they where going to pay 16.00 and got 3”

I Sold
Motorola Droid RAZR M XT907 / Flawless
by Pam C
05/25/2015

“Quick, easy, convenient.”

I Sold
Apple iPhone 6 16GB (Verizon) / Damaged
by London Z
05/25/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Terrible website bad pricing bad customer service ”

Support Email
[email protected]
THIS BUYER IS NOT ACTIVE ON USELL
Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.