Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
All 12865 customer reviews
I Sold
Samsung Galaxy S4 Active (AT&T) / Good
by Elaine M
05/11/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Not happy with the payment. I was told that my sell phone was worth more money. ... READ MORE

“Not happy with the payment. I was told that my sell phone was worth more money. Elaine” READ LESS

I Sold
Apple iPhone 5 16GB (T-Mobile) / Flawless
by Carolyn R
05/11/2015

“Would use this service again”

I Sold
Apple iPhone 5 16GB (Verizon) / Flawless
by Chad R
05/11/2015

“Great service.... I would recommend them”

I Sold
Motorola Droid RAZR MAXX XT912 / Damaged
by BRYAN V
05/11/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I was told the item I sent was damaged and didn't really have any proof of that. Also, I sent two of the exact same items separately and never heard anything about the se... READ MORE

“I was told the item I sent was damaged and didn't really have any proof of that. Also, I sent two of the exact same items separately and never heard anything about the second one.” READ LESS

I Sold
Apple iPhone 4 8GB (AT&T) / Good
by Robert W
05/11/2015

“this service is great and seamless!!! i filled out the info they requested. they gave me a quote and sent the package to send the phone in. i sent me phone and within ... READ MORE

“this service is great and seamless!!! i filled out the info they requested. they gave me a quote and sent the package to send the phone in. i sent me phone and within days i had the money in my paypal account.” READ LESS

I Sold
Apple iPhone 5c 16GB (AT&T) / Flawless
by Shawn J
05/11/2015

“I sold a Apple iPhone 5c 16GB (AT&T), great experience, super easy and they kept me updated every step of the way.”

I Sold
Apple iPhone 5 16GB (Verizon) / Damaged
by Katelyn T
05/11/2015

“Sale was easy. All of the shipping was efficient and there were no problems with the sale. Would definitely sell with usell again!”

I Sold
Apple iPhone 4S 16GB (Verizon) / Flawless
by Brad H
05/11/2015

“I like the overall experience but I did email customer service about the condition of my phone and it being uncooked and I NEVER heard back. I received payment promptly and would use it again but expected some follow up to my email as you give a couple extra dollars for phones being unlocked. I didn't know that until after I filled out my initial order. Thanks... ... READ MORE

“I like the overall experience but I did email customer service about the condition of my phone and it being uncooked and I NEVER heard back. I received payment promptly and would use it again but expected some follow up to my email as you give a couple extra dollars for phones being unlocked. I didn't know that until after I filled out my initial order. Thanks... Kindest Regards, Brad Harbert Director of Marketing/Owner Harbert Marketing Enterprises 2633 NW Heritage Ave. Ankeny, IA 50023 (515) 777-8321 - Office (816) 286-1303 - Fax [email protected]READ LESS

I Sold
Apple iPhone 5 16GB (AT&T) / Good
by Frank D
05/11/2015

“Payed what you said , and didn't Try and change the price once you had the phone . Fast payment would do business again with I Usell . ”

I Sold
Apple iPhone 4S 16GB (Verizon) / Good
by Charles J
05/11/2015

“Very easy transaction sent a request for envelope got within a week sent phone out about a week later got email they got phone took about a week they sent my payment exac... READ MORE

“Very easy transaction sent a request for envelope got within a week sent phone out about a week later got email they got phone took about a week they sent my payment exactly what they quoted thanks for the easy transaction ” READ LESS

I Sold
Apple iPhone 5s 16GB (Verizon) / Damaged
by lee b
05/11/2015
I Sold
Apple iPhone 5 64GB (AT&T) / Good
by Heather H
05/11/2015

“From the start of this process there were issues. I have previously sold phones through another site, that went flawlessly. I went with uSell after seeing commercials but... READ MORE

“From the start of this process there were issues. I have previously sold phones through another site, that went flawlessly. I went with uSell after seeing commercials but I wish I hadn't. First, I submitted my information and info about my phone. I was notified by email that my shipping package had been sent and was given a tracking number. Weeks past and I never received the package. I did, however, get numerous emails from uSell asking ME where my phone was and that they hadn't received it yet. When I contacted them in regards to the fact that I had never even gotten the shipping package from them, and the status on the tracking number said still in transit, they told me to just print a label and ship it myself. Which, if I had wanted to do that, I would have selected that option in the first place. SO I found a box to ship it in and shipped out my phone. My phone is in very good condition, with a few nicks on the edges from use and wear and tear. The original offer made was $60 less than what they offered when they got ahold of my phone. So not worth all the time and effort that was put into the process. I asked for my phone back and will be sticking to the other site that has better customer service. Awful.” READ LESS

I Sold
Apple iPhone 5 16GB (AT&T) / Flawless
by Randi R
05/11/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Received my payment very quickly and easily!”

I Sold
Apple iPhone 5s 16GB (AT&T) / Damaged
by Tina T
05/11/2015

“I was expecting a revised offer, but for my full initial amount! Yay!”

I Sold
Apple iPhone 5s 16GB (AT&T) / Good
by Casey L
05/11/2015

“It went good”

I Sold
Apple iPhone 6 64GB (AT&T) / Damaged
by Sheena W
05/11/2015

“Excellent experience. Transaction went very smoothly. ”

I Sold
Apple iPhone 5 16GB (Verizon) / Good
by Kyle B
05/11/2015

“Worked perfectly! Will definitely use uSell again”

I Sold
Apple iPhone 5s 16GB (AT&T) / Damaged
by Edward J
05/11/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“USell lowered the offer by 50% for a poor reason, but I needed the money bad enough that I had to accept. ”

I Sold
LG G3 D850 (AT&T) / Damaged
by demetrice d
05/11/2015

“Very fast and easy”

I Sold
Apple iPhone 5 16GB (Verizon) / Good
by Brian O
05/11/2015

“Repeat customer. First experience was enough to win me back. 5 star service the second time just like the first. Selling a device has never been simpler and hassle free!”

Support Email
[email protected]
THIS BUYER IS NOT ACTIVE ON USELL
Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.