Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
All 12865 customer reviews
I Sold
Apple iPhone 5 32GB (Verizon) / Damaged
by Keion M
05/08/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“The assessment of "damaged" was a bit extreme. I only accepted the reduced offer because the process had already been so time consuming that I didn't want to have to star... READ MORE

“The assessment of "damaged" was a bit extreme. I only accepted the reduced offer because the process had already been so time consuming that I didn't want to have to start all over again with another company.” READ LESS

I Sold
HTC One S / Good
by Mary R
05/08/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“Simply the WORST! First, my original estimate was downgraded by $30 due to an issue I've NEVER heard of and now......waiting,...waiting....waiting...for the new check to arrive.... READ MORE

“Simply the WORST! First, my original estimate was downgraded by $30 due to an issue I've NEVER heard of and now......waiting,...waiting....waiting...for the new check to arrive. Daily I follow up with email but......do you think anyone will reach out to me.??? Guess this was just a Bait 'n Switch.......... ” READ LESS

I Sold
Apple iPod Touch 5th Generation 32GB / Damaged
by Miguel R
05/08/2015

“Hey Hello Hi”

I Sold
HTC One (Verizon) / Flawless
by Janice K
05/08/2015

“Thanks so much”

I Sold
Samsung Galaxy S5 (Verizon) / Good
by Mary Jo L
05/08/2015

“We never received the prepaid shipping package, but when we contacted uSell's help, we got a prompt and helpful response. So we ended up using the prepaid label and putti... READ MORE

“We never received the prepaid shipping package, but when we contacted uSell's help, we got a prompt and helpful response. So we ended up using the prepaid label and putting it on our own box. The rest of the process went well. We would recommend uSell to others.” READ LESS

I Sold
LG Cosmos VN250 (Verizon) / Good
by Jeff G
05/08/2015

“I did have my doubts about sending a lithium battery through the mail, though. Isn't that supposed to be illegal?”

I Sold
Apple iPhone 4 16GB (Verizon) / Damaged
by Melissa A
05/08/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I think you shouldn't give someone a price of their item before you do a test on the item. My iPhone was in good condition when I sent it to you. No pink hue or anything ... READ MORE

“I think you shouldn't give someone a price of their item before you do a test on the item. My iPhone was in good condition when I sent it to you. No pink hue or anything on the screen. I will never be using Usell again. ” READ LESS

I Sold
Samsung Convoy 2 SCH-U660 / Flawless
by John J
05/08/2015

“Fast, efficient, paid as promised. Price was a little low but it is what it is. ”

I Sold
Apple iPhone 5 16GB (Verizon) / Damaged
by Keahnna W
05/08/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Horrible horrible horrible”

I Sold
Samsung Galaxy S5 (Verizon) / Good
by Heather S
05/08/2015

“Everything went well.”

I Sold
Apple iPhone 6 Plus 16GB (AT&T) / Flawless
by Paulette G
05/08/2015

“2nd experience. Flawless! Will recommend to others and use again!!!”

I Sold
Apple iPhone 5 16GB (AT&T) / Good
by Christin K
05/08/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Received everything in a timely manner. Good service. ”

I Sold
Apple iPhone 5c 8GB (AT&T) / Damaged
by Lisa B
05/08/2015

“Smooth and easy! ”

I Sold
Samsung Galaxy S5 (Verizon) / Damaged
by Evan B
05/08/2015

“Great customer service!!!”

I Sold
Samsung Galaxy S5 (T-Mobile) / Good
by Quinton G
05/08/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“It was a great experience ”

I Sold
Motorola Moto G XT 1028 / Good
by sarahann d
05/08/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“usell is a rip off and screwed me over my phone said they sent emails which I never received said my phone was cracked & wasn't but if it was it happens during delivery ... READ MORE

“usell is a rip off and screwed me over my phone said they sent emails which I never received said my phone was cracked & wasn't but if it was it happens during delivery also they recycled my phone without my consent I'm very disappointed and would never go threw them again!!!” READ LESS

I Sold
Samsung Galaxy Note 4 (Verizon) / Good
by Damein A
05/08/2015

“Good n fast service ”

I Sold
Apple iPhone 5 16GB (AT&T) / Good
by Andre B
05/08/2015

“It was so simple and fast”

I Sold
Amazon Fire Phone 64GB (AT&T) / Flawless
by Brett P
05/08/2015

“In time payment ”

I Sold
HTC One (Verizon) / Flawless
by Joseph C
05/08/2015

“I appreciate the service. Honestly I felt a bit cheated. I had no issues with the phone and suddenly there was something wrong when USell tested it. The phone worked p... READ MORE

“I appreciate the service. Honestly I felt a bit cheated. I had no issues with the phone and suddenly there was something wrong when USell tested it. The phone worked perfectly while it was in my use.” READ LESS

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THIS BUYER IS NOT ACTIVE ON USELL
Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.