Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
All 12865 customer reviews
I Sold
Apple iPhone 4 8GB (AT&T) / Damaged
by Josh M
04/29/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Great Experience, quick and easy to manage.”

I Sold
Apple iPhone 4S 8GB (AT&T) / Good
by Josh M
04/29/2015

“Great Experience, quick and easy to manage.”

I Sold
Samsung Brightside SCH-U380 / Good
by Sean T
04/29/2015

“Everything went through perfectly smooth.”

I Sold
Apple iPhone 5c 16GB (US Cellular) / Good
by sara m
04/29/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“You quoted me at much higher and final price was seven dollars you ripped me off i will be telling everyone i know not to use usell i am also contacting my attorney. Juat... READ MORE

“You quoted me at much higher and final price was seven dollars you ripped me off i will be telling everyone i know not to use usell i am also contacting my attorney. Juat because i didnt shut off the find my iphone setting you dropped my price way low then what was quoted. Expect a call from my lawyer. And no one in my family my extended family and friends all are notified of what a rip off this site is. Its false advertising and we will be protesting and spreading the word to get you out of business. Kindly have a great day.” READ LESS

I Sold
Apple iPhone 5 16GB (AT&T) / Good
by Yleana P
04/28/2015

“Good doing business with you guys ”

I Sold
Samsung Galaxy S4 SCH-I545 (Verizon) / Damaged
by Tonya L
04/28/2015

“Phone must have got bent in mail”

I Sold
Samsung Galaxy S4 SPH-L720 (Sprint) / Damaged
by Blanca m
04/28/2015

“Very very gooD”

I Sold
Apple iPhone 5 16GB (AT&T) / Good
by Kourtney R
04/28/2015

“Was quoted $132 initially. My phone had been checked out at Best Buy prior to sending into uSell and was told it was in excellent condition and they would offer $110. Only went with uSell b/c of the higher offer. Sent the phone in and then was told my mic did not work, although I used the phone throughout the semesters to record lectures without incidence. Explained that to uSell, they said it was damaged, then I'd have to pay for shipping the phone back to myself, not to mention, I'd already bought my new phone at Best Buy, so getting the $110 wouldn't actually PAY for the new phone purchase. Who knows if the phone got damaged on the way or if uSell uses a bait and switch tactic. I even shipped the phone back in it's ORIGINAL box with all padding, so find it hard to believe it was damaged in transit. ... READ MORE

“Was quoted $132 initially. My phone had been checked out at Best Buy prior to sending into uSell and was told it was in excellent condition and they would offer $110. Only went with uSell b/c of the higher offer. Sent the phone in and then was told my mic did not work, although I used the phone throughout the semesters to record lectures without incidence. Explained that to uSell, they said it was damaged, then I'd have to pay for shipping the phone back to myself, not to mention, I'd already bought my new phone at Best Buy, so getting the $110 wouldn't actually PAY for the new phone purchase. Who knows if the phone got damaged on the way or if uSell uses a bait and switch tactic. I even shipped the phone back in it's ORIGINAL box with all padding, so find it hard to believe it was damaged in transit. NOT HAPPY AT ALL WITH uSELL, WILL NOT USE AGAIN.” READ LESS

I Sold
Apple iPhone 5s 16GB (Verizon) / Damaged
by dean n
04/28/2015

“Initial phone offer was decreased as "find my iphone " feature was not disabled. uSell advised us to the problem. Phone was returned and feature was disabled. Put the pho... READ MORE

“Initial phone offer was decreased as "find my iphone " feature was not disabled. uSell advised us to the problem. Phone was returned and feature was disabled. Put the phone up for sale again and phone was then resold at a higher price than initially offered. Nice!” READ LESS

I Sold
Apple iPhone 4 8GB (AT&T) / Good
by Norik T
04/28/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Honestly we are unsatisfied by the way our order was handled we sent in a phone brand new, No scratches, No Brakes, Nothing. Apperintly the phone wasn't a 4s which was my... READ MORE

“Honestly we are unsatisfied by the way our order was handled we sent in a phone brand new, No scratches, No Brakes, Nothing. Apperintly the phone wasn't a 4s which was my mistake should have double checked But the Phone we Recived back Was Defintly not the phone we Sent Out. We sent a Flaweless device to Sell; Now we're stuck with a Broken device. -_- ” READ LESS

I Sold
Apple iPhone 5 16GB (Verizon) / Flawless
by Paul B
04/28/2015

“initial quoted price of $124 was fair, then you tell me that the charging port was loose and subtracted $24 from the initial bid. Phone did not have a loose port, ridicu... READ MORE

“initial quoted price of $124 was fair, then you tell me that the charging port was loose and subtracted $24 from the initial bid. Phone did not have a loose port, ridiculous that offer was changed. Accepted only because it wasn't worth the hassle having it sent back to me to sell somewhere else. ” READ LESS

I Sold
Samsung Galaxy S4 SGH-I337 (AT&T) / Damaged
by Richard K
04/28/2015

“Easy, fast, and accurate. Would use again. ”

I Sold
Samsung Galaxy S5 (AT&T) / Flawless
by Jailene R
04/28/2015

“Excellent service I love it ”

I Sold
Samsung Galaxy S4 SCH-R970 (Other Carrier) / Damaged
by Gregory C
04/28/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“After sending my not a scratch or cracked year old phone witch was always kept in a OtterBox was told my phone was damaged. And offered $8 dollars. If my phone comes back... READ MORE

“After sending my not a scratch or cracked year old phone witch was always kept in a OtterBox was told my phone was damaged. And offered $8 dollars. If my phone comes back damaged I'm contacting the BBB” READ LESS

I Sold
Samsung Galaxy SIII Mini (AT&T) / Good
by erica m
04/28/2015

“WILL DIFENTELY USE USELL AGAIN!”

I Sold
Samsung Galaxy S III SCH-I535(Verizon) / Damaged
by Alexandra B
04/28/2015

“Very quick- no loopholes- very effective. Im going to keep using this website for my used cellphones!! :)”

I Sold
Samsung Galaxy S III SPH-L710 (Sprint) / Flawless
by Abbigail J
04/28/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“nothing bad to say it was easy and fast ”

I Sold
LG G Flex (T-Mobile) / Damaged
by dawn w
04/28/2015

“The process was quick and easy! Thank you!”

I Sold
Apple iPhone 5 16GB (AT&T) / Damaged
by Marling G
04/28/2015

“Amazing customer service. Real offers and real payments! The best! ”

I Sold
Apple iPhone 4S 16GB (Verizon) / Good
by Anita B
04/28/2015

“Third time doing business with uSell, I highly recommend them!”

Support Email
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THIS BUYER IS NOT ACTIVE ON USELL
Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.