Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
All 12865 customer reviews
I Sold
Apple iPhone 5s 16GB (AT&T) / Damaged
by Luis M
04/11/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“The original offer was dropped to $12 They said the power button was stock and is not, the same with the side buttons and they ton8 it apart and damaged the phone more ... READ MORE

“The original offer was dropped to $12 They said the power button was stock and is not, the same with the side buttons and they ton8 it apart and damaged the phone more then when originally shipped ” READ LESS

I Sold
HTC One M8 (Verizon) / Damaged
by Shannon M
04/11/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Always have had great experiences with you guys. We mailed you a perfect phone but obviously arrived damaged. You need to send better prepaid packaging. My next phone I m... READ MORE

“Always have had great experiences with you guys. We mailed you a perfect phone but obviously arrived damaged. You need to send better prepaid packaging. My next phone I mail I will email a video of it being packaged. ” READ LESS

I Sold
Samsung Galaxy Note 4 (Verizon) / Flawless
by Christopher C
04/11/2015

“It couldn't have gone better, usell is legit and i would recommend them to anyone!”

I Sold
Apple iPhone 5 16GB (Verizon) / Good
by Candice C
04/11/2015

“I had my doubts but with the tracking number and the ability to follow my whole transaction, it was great!”

I Sold
Samsung Galaxy S III SPH-L710 (Sprint) / Flawless
by Vanessa J
04/11/2015

“Excellent experience on selling my phone”

I Sold
Apple iPhone 5 16GB (Verizon) / Damaged
by Steve A
04/11/2015

“Great Customer service,trusted company”

I Sold
Apple iPhone 5 16GB (Verizon) / Damaged
by Steve A
04/11/2015

“The Best!!! Excellent service!!”

I Sold
Apple iPhone 5c 16GB (Verizon) / Damaged
by Danielle B
04/11/2015

“I was able to get everything in a timely manner and receive my funds quickly! I will be using USell in the future!”

I Sold
Apple iPhone 5 16GB (AT&T) / Good
by Nate E
04/11/2015

“Fast and True to the price listed!”

I Sold
Apple iPhone 5 16GB (AT&T) / Damaged
by Ana V
04/11/2015

“The only thing I didn't like was that the process for them to check my phone & recieve my check took longer than I expected other than that everything else was great. ”

I Sold
Apple iPhone 5c 16GB (Sprint) / Damaged
by ehab S
04/11/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“Send my phone backkkkk please send it back”

I Sold
/ Flawless
by Sherry S
04/11/2015

“Service could not have been better. Unfortunately, the phone I had purchased on Amazon came from China and was deemed counterfeit and returned so there was no purchase. ... READ MORE

“Service could not have been better. Unfortunately, the phone I had purchased on Amazon came from China and was deemed counterfeit and returned so there was no purchase. However, I would not hesitate to try uSell again in the future. ” READ LESS

I Sold
Apple iPhone 5 16GB (AT&T) / Damaged
by Fred B
04/11/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“You didn't end up buying my old iPhone because your final offer became such a ridiculous low amount the shipping amount would of been a better offer, whatever that might ... READ MORE

“You didn't end up buying my old iPhone because your final offer became such a ridiculous low amount the shipping amount would of been a better offer, whatever that might of been. Besides which that is another complaint I have about this transaction. First, your original offer was in the price area of about $175 or so, which I felt seemed to low to begin with, but I continued on. Once you received my phone you let me know that the "find my phone" feature need to be turned off. Which I tried to do with the instructions provided by you or the iPhone website, I was never sure if I accomplished this feat. Next I was told by you that the screen had water damage which I was aware of but was never told in the rating of the phone condition that this was a fatal problem. So your final offer came down to about $15 which I felt was unexceptable and asked the phone to be returned. So rather than retuning the phone in the "new" iPhone box I sent it to you in you returned it in a bubble wrap envelope that I felt was not very secure. So that's why I don't feel that my transaction went well and I was never provided a shipping packet like I was told several times by you that you would provide. Another negative factor in this transaction. ” READ LESS

I Sold
Apple iPhone 4 8GB (AT&T) / Good
by Selena L
04/11/2015

“Great! Quick process and updated each step 😀”

I Sold
Samsung Galaxy S4 SGH-I337 (AT&T) / Good
by Anthony M
04/11/2015

“I don't think I was payed the amount my phone was worth ”

I Sold
Apple iPhone 5 16GB (Verizon) / Damaged
by Lee M
04/10/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“awful awful awful awful awful awful”

I Sold
Samsung Galaxy S5 (Verizon) / Good
by Tara L
04/10/2015

“I had a great experience on selling my device. Even though the timing was not all that good, it was worth it. I got my check 2 weeks after my device went in.”

I Sold
Apple iPhone 6 16GB (AT&T) / Damaged
by Carlos D
04/10/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“It took over 6 weeks to get my device back, I've never had such a bad experience with usell before. ”

I Sold
Apple iPhone 5 16GB (AT&T) / Good
by Jan S
04/10/2015

“Excellent service from beginning to end!! Very helpful when I had a question. Prompt and efficient!! ”

I Sold
Samsung Galaxy Note 4 (AT&T) / Flawless
by Patricia B
04/10/2015

“Was a good experience. Thank you”

Support Email
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THIS BUYER IS NOT ACTIVE ON USELL
Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.