Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
Showing 1 star reviews ( See All Reviews )
I Sold
Apple iPhone 5s 16GB (AT&T) / Damaged
by Candice H
08/27/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“This is a scam. I sent a mint condition phone that was quoted $90. Then when uSell got it they said it was damaged and changed the offer to $30. I declined the offer and... READ MORE

“This is a scam. I sent a mint condition phone that was quoted $90. Then when uSell got it they said it was damaged and changed the offer to $30. I declined the offer and now it's taken 2 months to get my phone back. I should've just went to Verizon or AT&T. ” READ LESS

I Sold
Apple iPhone 5s 16GB (Verizon) / Damaged
by Chelsea B
08/26/2016

“Still have not received payment. Payment was issued over 10 days ago. ”

I Sold
Apple iPhone 6s 64GB (AT&T) / Damaged
by Matthew M
08/26/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“I was lied to and recieved $60 less than the original offer. ”

I Sold
Apple iPhone 5 32GB (AT&T) / Good
by Robert C
08/26/2016

“I was promised a better price than Gazelle. You made up something about a pink hue in my screen and offered significantly less. I got my phone back but wasted time dealin... READ MORE

“I was promised a better price than Gazelle. You made up something about a pink hue in my screen and offered significantly less. I got my phone back but wasted time dealing with you. ” READ LESS

I Sold
Apple iPhone 6 64GB (AT&T) / Damaged
by TOM L
08/26/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I mailed the phone with a straight frame and no cracked glass. As a matter of fact, visually it looked near new. When I got it back from you the frame was bent and glas... READ MORE

“I mailed the phone with a straight frame and no cracked glass. As a matter of fact, visually it looked near new. When I got it back from you the frame was bent and glass shattered. I will be going to the social media to let people know of my experience.” READ LESS

I Sold
Samsung Galaxy S6 (Sprint) / Flawless
by Olson J
08/25/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I gave the phone in perfect condition and they lowered my price cuz they said it was broken.....that was probably the last time i use usell”

I Sold
Apple iPhone 6 16GB (Other Carrier) / Flawless
by Shannon C
08/25/2016

“They promise one price and then cut it by a third once the device is received. ”

I Sold
Apple iPhone 6 64GB (Verizon) / Damaged
by Todd G
08/25/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Phone was sent in to your service basically flawless. I was shocked when I heard back that there were white spots on the screen. I am absolutely positive that the phone... READ MORE

“Phone was sent in to your service basically flawless. I was shocked when I heard back that there were white spots on the screen. I am absolutely positive that the phone did not have spots on the display before I sent it in. Something obviously happened in the time between sending and review by your firm.” READ LESS

I Sold
Apple iPhone 5s 64GB (Sprint) / Damaged
by Bradley G
08/25/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Funny how you guys received my phone said it was "damaged," and then when I requested it to be sent back I never received it back. Feels like a SCAM.”

I Sold
LG G5 (Sprint) / Good
by Antonio W
08/25/2016

“didnt get what was promised”

I Sold
BlackBerry Passport (AT&T) / Damaged
by Greg J
08/25/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“The device worked properly but you said it did not.”

I Sold
Apple iPhone 5c 16GB (Sprint) / Damaged
by Talaya S
08/25/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Poor elaboration on what the condition of the phone should've been. I listed that the iphone 5c was in functional condition, Usell marked it off as "Damaged"..But "damage... READ MORE

“Poor elaboration on what the condition of the phone should've been. I listed that the iphone 5c was in functional condition, Usell marked it off as "Damaged"..But "damaged condition" only states that if the phone is not fully functional and doesn't cut on, it's damaged..well, my product turned on and off functionally. The shipping process was utmost herendous, It took days for my product to even get to the facility. Also, Usell tried their hand & attempted to rip me off for my product by rewarding me $0.04 for a WORKING device; fully functionally. Never again will I choose Usell..I'm sticking to Gazelle. Usell has poor professionalism.” READ LESS

I Sold
Samsung Galaxy S7 Edge (T-Mobile) / Damaged
by CEDRIC W
08/25/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Very poor service ”

I Sold
Apple iPhone 6 128GB (Verizon) / Good
by Mark D
08/25/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Poor choice...first package didn't show up...I was asked to place another order....relieved second package and was told that it was wrong phone...took pictures before sen... READ MORE

“Poor choice...first package didn't show up...I was asked to place another order....relieved second package and was told that it was wrong phone...took pictures before send and recieve...needless to say...they sent wrong phone back...now talking to local auth.” READ LESS

I Sold
Apple iPhone 5c 16GB (Sprint) / Good
by Kamilla R
08/25/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“They arent patient thats all i have to say. ”

I Sold
Apple iPhone 6 Plus 16GB (T-Mobile) / Good
by Pamela L
08/23/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I didn't receive my check ”

I Sold
Apple iPhone 5c 16GB (US Cellular) / Good
by Marcus D
08/23/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“$30 was knocked off the amount i was given due to a pinkish hue on the screen that was not there when i sent the phone in. i took pictures of the phone prior to sending j... READ MORE

“$30 was knocked off the amount i was given due to a pinkish hue on the screen that was not there when i sent the phone in. i took pictures of the phone prior to sending just to ensure this would not be an issue. i will not be dealing with usell in the future. ” READ LESS

I Sold
Apple iPhone 6 16GB (Verizon) / Damaged
by Ryan H
08/22/2016

“Low balled me for my iphone because it had a "Shattered Screen". SMH it said that in the quote that that wouldnt matter”

I Sold
Apple iPhone 5s 16GB (Sprint) / Damaged
by Chris B
08/22/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“My phone was not damaged, but uSell conveniently says it was in order to lower my offer. Will not be using this service again.”

I Sold
Samsung Galaxy Note 4 (T-Mobile) / Flawless
by Layan J
08/21/2016

“I bought a new phone and decided to sell my Samsung note 4. The price I was quoted was $126 for a flawless phone. A week after I sent the phone, I was given a revised quote of $84. When I asked the reason for the revision, I was told a call couldn't me made on the phone after their evaluation. I denied the revised quote, and ask that my phone be returned. ... READ MORE

“I bought a new phone and decided to sell my Samsung note 4. The price I was quoted was $126 for a flawless phone. A week after I sent the phone, I was given a revised quote of $84. When I asked the reason for the revision, I was told a call couldn't me made on the phone after their evaluation. I denied the revised quote, and ask that my phone be returned. I received my phone, a week later, slip my Sim chip in, and Wala! I made calls, and even started to receive them too. Not very pleased with this service.” READ LESS

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Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.