A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“There was nothing wrong with my phone ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Can't cash check issued. ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“The price offered compared to the revised offer was ridiculous”
“I still have not received my check for this order which says my check was mailed on 9/8/15. Today is 9/10/18”
“Same issue with my other phone, the phone I sent was damage-free and now I'm getting a phone that's been damaged.”
“I'm very disappointed that I mailed a phone that was in awesome condition but I'm getting back a damaged phone. Not happy! ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Was originally offered 71.82. Sprint assured me find my iPhone feature was off . Come to find it was still on for me to deactivate . Didn't have the original passwords . ... READ MORE
“Was originally offered 71.82. Sprint assured me find my iPhone feature was off . Come to find it was still on for me to deactivate . Didn't have the original passwords . Had to take a measly 8.94 for a phone that retails for a few hundred dollars at the store . Won't be using this service again.” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“The iPhone was NOT damaged. It had a small ding on one corner and that was ALL. According to your website, it matched the description and I should have received MUCH mo... READ MORE
“The iPhone was NOT damaged. It had a small ding on one corner and that was ALL. According to your website, it matched the description and I should have received MUCH more for it than $66.34! I could have sold it locally for MUCH more than that, almost DOUBLE!!! You guys ripped me off and I will never use you again or recommend you! I used your service once in the past and I was very happy, but THIS time I am NOT happy and I feel that I was ripped off. I did not see your revised offer until it was too late. Now you will take my, what you considered "damaged" iPhone and sell it for MUCH MUCH more, while I sit here with a measly $66.34. This is not good business. I also got off the phone with your associate, who was very polite I might add, and found that I lose and you win. I will be writing about this experience on my blog, twitter, Facebook, complaint websites, and by word of mouth----ALOT----about my displeasure with this situation. Regardless of your 7 day small-print, $66.34 for an iPhone 5s with the lame excuses for why you revised the price and lowered it (Bad LCD (dim) and Screen moves when pressed on (top left corner). It was NOT damaged, the LDC did NOT move, and the LCD was NOT dim. This is my fault for trusting a company that can't prove this to my face. I am an I.T. guy and I KNOW what I sent you. The phone had a small ding on the bottom corner on the metal and that was all. The screen had a ballistic cover protection on it that can be REMOVED and it had always been in a case after that first ding on the corner which happened on the second day of ownership. So your lame "inspection" just served you to lower the price and bank that I wouldn't respond in time. I will NEVER use your service again and I will definitely make sure to stop the people I am networked with from even thinking about ever using your services. I wouldn't put it past you to delete my comment either.” READ LESS
“Great experience. Would recommend to othets”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I don't know, my phone looked pretty good (always in a case, screen protector), thought it qualified for the "good" category, only to find out that some "hair under the s... READ MORE
“I don't know, my phone looked pretty good (always in a case, screen protector), thought it qualified for the "good" category, only to find out that some "hair under the screen" and "screen moves when pressed on top" like honestly? Easy fixes definitely and not "damaged" aka what the "inspector" told me. Lost $70 off my offer as a result of those. Yet I believe those would be simple fixes (for cheap as well). Still took the check though because I needed the money. Will probably just try to sell on eBay or Craigslist next time, probably a better buy out.” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I feel like they took advantage of me offering me $30 and only sending me 9.58 instead of sending my device back”
“I sent in my iPod touch 5g perfectly fine with only a few scratches. They replied to me that the pod had "pink hue" on the screen, which there wasn't. Then they said if I... READ MORE
“I sent in my iPod touch 5g perfectly fine with only a few scratches. They replied to me that the pod had "pink hue" on the screen, which there wasn't. Then they said if I still wanted to sell it for 1/2 of the offer. So i declined it & it has been 4 weeks since i hit decline. Now they have sent me an email saying thankyou for selling your device. I'm so confused.” READ LESS
“Was offered $47. Once the phone was in uSell's hands I was told my phone had a "bad vibrate" and the offer was lowered to $32. Odd, don't recall the phone having a "bad v... READ MORE
“Was offered $47. Once the phone was in uSell's hands I was told my phone had a "bad vibrate" and the offer was lowered to $32. Odd, don't recall the phone having a "bad vibrate" when it was in my possession. Wish I had just donated my phone.” READ LESS
“Not good phone”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“it didn't come yet”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Not how I sent it. Worse condition”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“False marketing from this company is a joke at best. My phone was and still is in mint condition and they originallt offered about $120.00 for it and then recieved it and... READ MORE
“False marketing from this company is a joke at best. My phone was and still is in mint condition and they originallt offered about $120.00 for it and then recieved it and "inspected" the phone. After their "professional liar" said there was issues with the screen they then dropped the offer down to $49.00. Why did they have to waste my time with this bull $#!T. The same day I got the phone back a friend was over and saw my old phone and read what they said was wrong with it. He then picked it up and checked all functionality of the phone and bought it on the spot saying he was glad Usell tried to scam me otherwise he wouldn't have had the chance to buy the phone. They left white dust marks on the screen when i got it out of the packaging and blew it off with compressed air. Their supposed white marks fell off instantly. I can only hope they don't delete this upon submission and hope it saves other people the time and hassle of having to deal with this company.” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I was not pleased with the service I got. I will never deal with them again ”
“Was told one amount and received a check for another. My phone had no internal problems and no major external problems. I said it was in "good" condition and was with in ... READ MORE
“Was told one amount and received a check for another. My phone had no internal problems and no major external problems. I said it was in "good" condition and was with in the specifications of the website. Won't use this service again” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I don't like that my offer was $16 when I sent it in then when I got my email about my review it went down to $6.80 and I had no choice but to take the $6. Wasn't happy w... READ MORE
“I don't like that my offer was $16 when I sent it in then when I got my email about my review it went down to $6.80 and I had no choice but to take the $6. Wasn't happy with that. Won't be using this site again. ” READ LESS