Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
All 12865 customer reviews
I Sold
Apple iPhone 4 16GB (Verizon) / Damaged
by University Area Community D
01/23/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Great Service every time”

I Sold
Motorola Droid Ultra XT1080 / Good
by Tyrone V
01/23/2015

“Just took a while to get the check because of accepting an offer that u submitted already”

I Sold
LG G2 (Sprint) / Damaged
by michael c
01/23/2015

“Very easy to do.”

I Sold
LG Optimus Slider VM701 / Flawless
by jamie a
01/22/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“I appreciate the rush on returning my cellphone but if I had known it wasn't worth anything I would have never sent the thing to your company in the first place.”

I Sold
Apple iPhone 4 16GB (Verizon) / Good
by Maria R
01/22/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Lack of communication from usell. I had an offer for 51.20 and then it was revised to 9.00. No reason was even communicated why. ”

I Sold
Apple iPhone 5 32GB (Verizon) / Damaged
by Joey R
01/22/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I haven't received my money.”

I Sold
Apple iPhone 5 16GB (AT&T) / Good
by Norma C
01/22/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I would not recommend USell. I had issues with the label. I had to wait for a replacement label. I was told they would extend my time to return my device. They didn't an... READ MORE

“I would not recommend USell. I had issues with the label. I had to wait for a replacement label. I was told they would extend my time to return my device. They didn't and therefore my offer price was reduced. Also, I know my camera was in PERFECT working condition as I am a photographer and used it often. However it mysteriously supposedly had a black dot on it when it arrived at USell and they found another reason to deduct money from my offer. Would NOT recommend. ” READ LESS

I Sold
Apple iPhone 4S 16GB (AT&T) / Damaged
by Chuck B
01/22/2015

“I went to their website and got an offer for my damaged iphone for $19.75. I got their packet in the mail and sent the phone to them. Shortly after i received an email st... READ MORE

“I went to their website and got an offer for my damaged iphone for $19.75. I got their packet in the mail and sent the phone to them. Shortly after i received an email stating that they would only give me $3.45 for the phone because it was damaged.... I was very honest with them and said it was badly damaged right from the beginning. I feel like this is a bait and switch tactic and im not pleased. I tried emailing customer support and they basically told me I was screwed. I had them ship the phone back to me and I listed it on eBay and im already getting over $10. +shipping for it and I have 6 days left on the auction... I undertstand they are a business and here to make money but I feel like they tried to cheat me. Needless to say i won't likely be back.” READ LESS

I Sold
Apple iPhone 5 32GB (Verizon) / Good
by Fred s
01/22/2015

“very easy greatcompany”

I Sold
Apple iPhone 5 16GB (Verizon) / Good
by Kelly E
01/22/2015

“Quick and easy! Got my payment right away.”

I Sold
Apple iPhone 5 16GB (Verizon) / Good
by Reny T
01/22/2015

“I was skeptical at first, but since they used PayPal I decided to give it a shot. They offered me the most money for my phone and the process was very smooth.”

I Sold
Apple iPhone 5c 16GB (Sprint) / Good
by trevis W
01/22/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Horrible they took forever with the process then revised my offer so I had them to resend my phone back..”

I Sold
HTC One (Sprint) / Damaged
by Keson T
01/21/2015

“I never got a check. ”

I Sold
Apple iPhone 5c 16GB (AT&T) / Damaged
by Terry D
01/21/2015

“Great job !!! Thanks”

I Sold
Apple iPhone 6 16GB (Verizon) / Damaged
by Brandon U
01/21/2015

“Excellent service, fast payment!”

I Sold
Apple iPhone 6 64GB (T-Mobile) / Damaged
by Samuel A
01/21/2015

“Great offer on phone. Could not be matched anywhere else.”

I Sold
HTC Evo 4G LTE APX325CKT / Good
by Aldo R
01/21/2015

“Great service easy and fast”

I Sold
Apple iPhone 4S 16GB (Verizon) / Damaged
by Jenna B
01/21/2015

“I was hoping for a little more for my phone, but the selling part was easy and smooth”

I Sold
Apple iPhone 6 Plus 16GB (Verizon) / Flawless
by David C
01/20/2015

“Very poor experience with these guys. I sent off for the shipping kit o Jan, 1 2015. didnt get it until the 5th witch is understandable because of the holidays. but then ... READ MORE

“Very poor experience with these guys. I sent off for the shipping kit o Jan, 1 2015. didnt get it until the 5th witch is understandable because of the holidays. but then i shipped off on Jan 6, and they said on the tracking service that it didnt get processed until the 12th! After that, i checked it for the next couple of days and the tracking services was now saying Check Order Processing you will receive your check in the mail within the next business day. and it said that until the 19 of this month! WTF!! So today, Jan 20, i checked the tracking services and they're now saying that The Check Has been Issued, look for your payment to be in the mail within the next 5-7 business days. I was totally burnt out after seeing that. I cant put it together why the hell this takes so long. I wouldnt refer this website to anyone who's highly impatient like I. lol” READ LESS

I Sold
Samsung Galaxy S III SGH-I747 (AT&T) / Good
by Gary V
01/20/2015

“Easy to use & very efficient”

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THIS BUYER IS NOT ACTIVE ON USELL
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