Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
Showing 3 star reviews ( See All Reviews )
I Sold
Samsung Galaxy S4 SGH-I337 (AT&T) / Damaged
by william f
02/21/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“They found a burnt screen It might be right I and others couldn't see any thing wrong. I took it to reseller locally got 50.00”

I Sold
Apple iPhone 5c 16GB (Verizon) / Good
by Rob V
02/20/2016

“Easy process, money was right on time, however they deducting $30 off original estimate. ”

I Sold
Apple iPhone 4 16GB (AT&T) / Good
by Kim G
02/20/2016

“Fortunately, the iPhone was received without damage. ”

I Sold
Apple iPhone 5s 16GB (AT&T) / Damaged
by Jeremy H
02/18/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“To me the description of what was considered damaged on the website was different than what was ultimately described to me when my phone was downgraded upon receipt. I t... READ MORE

“To me the description of what was considered damaged on the website was different than what was ultimately described to me when my phone was downgraded upon receipt. I think that you should do a little better job of describing the categories before the phone is sent. Once it is there, people aren't going to ask for it back and it comes across as deceptive. ” READ LESS

I Sold
HTC One (AT&T) / Good
by Anna Y
02/18/2016

“I'm a little disappointed that they quoted my phone for $50 and ended up only offering $30. My phone wasn't in perfect condition but it was pretty good and the difference... READ MORE

“I'm a little disappointed that they quoted my phone for $50 and ended up only offering $30. My phone wasn't in perfect condition but it was pretty good and the difference in the quote and offer is pretty big. However, it's still about the average if not slightly higher than other companies. They also did not explain the reason for the difference.” READ LESS

I Sold
Samsung Galaxy S4 SCH-I545 (Verizon) / Good
by Kari I
02/17/2016

“Everything fine but I've still not received my money”

I Sold
Apple iPhone 5s 16GB (Verizon) / Good
by James B
02/17/2016

“It took nearly 3 weeks for USell to get me the box to send in my iPhone, and then, without explanation, it paid me about $10 less than the price I had been quoted.”

I Sold
Samsung Galaxy Note 4 (AT&T) / Damaged
by Hunter J
02/16/2016

“Had a little bit of problems but it was alright my dude”

I Sold
Apple iPhone 5c 16GB (Sprint) / Damaged
by ernest f
02/16/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“i did not like the fact that they offered me one price, but when they received the phone, they offered me something else”

I Sold
Apple iPad 2 16gb Wifi / Damaged
by Erik S
02/15/2016

“Was not what I though it would be”

I Sold
Apple iPhone 5s 16GB (Sprint) / Damaged
by Kamar F
02/15/2016

“Best thing ever ”

I Sold
Apple iPad Air 32GB WiFi / Damaged
by Joseph M
02/13/2016

“Took way to long”

I Sold
Apple iPad 3rd Generation 16GB Wifi / Damaged
by Jeff S
02/13/2016

“I feel like marking an item in broken condition should at least give me the quoted offer. The parts alone would have been more than $26, and the $2 revised offer was a j... READ MORE

“I feel like marking an item in broken condition should at least give me the quoted offer. The parts alone would have been more than $26, and the $2 revised offer was a joke. I'm sure it cost more than that in shipping. I do thank you for how smoothly the shipping went and status updates!” READ LESS

I Sold
Apple iPhone 6 Plus 16GB (Verizon) / Flawless
by maria f
02/11/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“no comment at this moment”

I Sold
Apple iPhone 5s 16GB (AT&T) / Good
by Tobi H
02/10/2016

“The process was very fast and easy; great communication from uSell. But beware, this is a business and they will come up with some excuse to give you less money. My phon... READ MORE

“The process was very fast and easy; great communication from uSell. But beware, this is a business and they will come up with some excuse to give you less money. My phone was in excellent condition, always in a case and screen protector, and they email you with a counter offer because "something" was wrong with your phone. Take as many pictures and document the condition of your phone before you send it in.” READ LESS

I Sold
Samsung Galaxy S5 (Sprint) / Good
by Joseph C
02/09/2016

“It took forever , I mean like longer than a month and I still got paid the same amount, when something like that happens it should be the company duty to send more than t... READ MORE

“It took forever , I mean like longer than a month and I still got paid the same amount, when something like that happens it should be the company duty to send more than the original payment, just to let the customer know that they are important and u know to make sure the customer continues business but I know that Usell is a great business and I would recommend it over gazelle or any other site so .... Thanks” READ LESS

I Sold
Apple iPhone 6 64GB (Sprint) / Damaged
by Andreina S
02/08/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“It was great and they gave me more money than any other company would've for a water damaged iPhone, however they lowered the offer $10 saying it was not an unlocked phon... READ MORE

“It was great and they gave me more money than any other company would've for a water damaged iPhone, however they lowered the offer $10 saying it was not an unlocked phone. It was unlocked to use with any provider because I got it from the Apple Store that way. They said it was sprint, and it was not. But I needed the money urgently so I didn't want to call and argue anymore. Anyhow, thanks for the money and the prompt service ” READ LESS

I Sold
Apple iPhone 5 16GB (Unlocked) / Damaged
by Luis R
02/08/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Good deal but when i go check in the check they take like 2 dollars so i believe it woulve been better if the check was like 10 ”

I Sold
Apple iPhone 6 16GB (AT&T) / Good
by Montreal H
02/08/2016

“The process takes a little too long...but otherwise great service.”

I Sold
LG Lucid VS840 / Flawless
by Nicole D
02/07/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Took a long time to get my phone back. Didn't offer me anything.”

Support Email
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THIS BUYER IS NOT ACTIVE ON USELL
Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.