Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
All 12865 customer reviews
I Sold
Samsung Galaxy S III SCH-R530 (Other Carrier) / Flawless
by Julie H
11/22/2014

“Quick, easy experience! I am glad for the service. I get a little $, my item is recycled and the clutter is out of my home. Thanks.”

I Sold
Apple iPhone 5 16GB (Sprint) / Flawless
by Frieda L
11/21/2014

“Very prompt with sending the check.”

I Sold
HTC EVO 4G A9292 / Good
by glenn t
11/21/2014

“thought my EVO 4g wasn't worth anything...USELL bought my old EVO for a price...great and satisfying experience”

I Sold
Apple iPhone 4S 8GB (Verizon) / Damaged
by Michelle R
11/21/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“When I sent my phone in there was absolutely nothing wrong with it. Then I received an e-mail stating that the phone was damaged when you received it. If it was damaged i... READ MORE

“When I sent my phone in there was absolutely nothing wrong with it. Then I received an e-mail stating that the phone was damaged when you received it. If it was damaged it was because of the poor shipping envelope provided by usell. I had no choice but to accept the offer because I have a child to care for and I'm currently unemployed. Very disappointed!” READ LESS

I Sold
Apple iPhone 4 32GB (AT&T) / Damaged
by Krystal A
11/21/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Took over 2 weeks to receive my "shipping kit" (bubble mailer), I sent my phone to them the day after I got the kit. Then took them another 2 weeks to get it and knowledg... READ MORE

“Took over 2 weeks to receive my "shipping kit" (bubble mailer), I sent my phone to them the day after I got the kit. Then took them another 2 weeks to get it and knowledge they had it. Another week rolls by and I'm wondering what's going on so I sent them an email. Got no reply. Few days later I get a "revised offer" email because my phone was damaged. However when I mailed it, my phone was in near perfect condition. They told me the home button didn't work, and sent me an offer of $20. I declined and wanted my phone back. I'm convinced my phone was damaged in transit due to their poor "shipping kit." I also never received a reply to my support email I originally sent. Wasted a month of my time, and now my phone is broken. Thanks uSell for the horrible service.” READ LESS

I Sold
Apple iPhone 5 16GB (Verizon) / Damaged
by Ken D
11/21/2014

“This service is awesome. Payment was received quickly, and was higher than other companies offered.”

I Sold
LG Cosmos touch vn270 / Damaged
by sandy b
11/21/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“great service--phone recycled--thanks sandy”

I Sold
LG Cosmos VN250 (Verizon) / Damaged
by sandy b
11/21/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“great service--really did not know the condition of phone--its recycled--thanks--sandy”

I Sold
LG Optimus T / Damaged
by Priscilla D
11/21/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Great service ! Thanks”

I Sold
Apple iPhone 4 16GB (Verizon) / Good
by LISA B
11/21/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“My experience was awful. First I requested the package to send the phone to you. I got an email stating it was enroute. I never received it, and had to re-order. That... READ MORE

“My experience was awful. First I requested the package to send the phone to you. I got an email stating it was enroute. I never received it, and had to re-order. That should have been a clue of what was to come.......After sending in my phone, I was notified that it arrived however the location needed to be disabled. I could not do this remotely, and I must have wrote 6 different emails asking to return the phone so I could disable it. NEVER once did I receive a response until I finally gave up and they then offered me 1/2 the amount and I accepted because I clearly wasn't getting a response or my phone back. Just a response would have been decent customer service. Funny how I didn't get a response at all until I accepted a lower amount, my guess is that was the plan all along. I am very disappointed with your company and wouldn't rate you higher than one star. If I had not already sent my other phone, after this experience I certainly never would have.” READ LESS

I Sold
Apple iPhone 4S 16GB (Verizon) / Damaged
by Regina J
11/20/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“Thank you uSell for the fair offer you gave me for my phone..I will recommend you to everyone that has unused phones just lying around collecting dust...when with uSell y... READ MORE

“Thank you uSell for the fair offer you gave me for my phone..I will recommend you to everyone that has unused phones just lying around collecting dust...when with uSell you can be collecting Cash..” READ LESS

I Sold
Samsung Galaxy S4 SCH-I545 (Verizon) / Damaged
by Shelli T
11/20/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I guess the phone was damaged and it will be returned?? My son had been using it until I bought him the new iPhone 6. Now sure what was wrong? She'll thompson”

I Sold
Apple iPhone 4 8GB (Verizon) / Damaged
by gabby g
11/20/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Never received my check. And was told I would be receiving 32 dollars. Then 2 weeks later got an email saying my 8 dollar check was in the mail. Not what I agreed to and ... READ MORE

“Never received my check. And was told I would be receiving 32 dollars. Then 2 weeks later got an email saying my 8 dollar check was in the mail. Not what I agreed to and I didn't even get the check” READ LESS

I Sold
Apple iPhone 4 8GB (Verizon) / Flawless
by Marjorie R
11/20/2014

“Very pleased. So easy!”

I Sold
Apple iPhone 4S 16GB (Verizon) / Flawless
by Delia B
11/20/2014

“Awesome. The whole thing took less than a week. I was paid my full offer. Will for sure sell to uSell again!!”

I Sold
Apple iPhone 4S 16GB (Verizon) / Good
by Lori K
11/20/2014

“Very easy best system ever”

I Sold
Samsung Galaxy S4 SCH-I545 (Verizon) / Good
by jim d
11/20/2014

“Great. Got what they said i would get and the check was here fast. Would recommend selling to usell.”

I Sold
Apple iPhone 4S 32GB (Verizon) / Good
by Dana A
11/20/2014

“I loved the whole process. It was quick and easy and we got our money right away. I would definitely do it again.”

I Sold
Samsung Galaxy S III SGH-I747 (AT&T) / Good
by Elisabeth C
11/20/2014

“Thank you!! super quick and painless. ”

I Sold
Apple iPhone 4S 8GB (Verizon) / Flawless
by kimberly c
11/20/2014

“Very easy and fast payment.”

Support Email
[email protected]
THIS BUYER IS NOT ACTIVE ON USELL
Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.