Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
Showing 1 star reviews ( See All Reviews )
I Sold
Apple iPhone 5c 16GB (T-Mobile) / Damaged
by Senecca B
08/06/2015

“Customer service team does not follow directions or pay attention to details. My product was returned to the incorrect address and now I have no product and there was n... READ MORE

“Customer service team does not follow directions or pay attention to details. My product was returned to the incorrect address and now I have no product and there was no resolution. I was just told by the Customer Service team to basically figure it out. I felt like I was left holding an empty bag. I will never recommend their services.” READ LESS

I Sold
Apple iPhone 5s 32GB (AT&T) / Damaged
by Joey A
08/06/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Phone was flawless. Used for less than one week. This is the second time usell has tried to rip me off. Tried telling me it was damaged and took off $80. Definitely don't... READ MORE

“Phone was flawless. Used for less than one week. This is the second time usell has tried to rip me off. Tried telling me it was damaged and took off $80. Definitely don't use usell, sell on Amazon, eBay, etc.” READ LESS

I Sold
Apple iPhone 5s 16GB (AT&T) / Damaged
by Mohammad H
08/06/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Low ball offer and its been 2 weeks since they sid my phone was shipped back to me and still nothing in the mail”

I Sold
Apple iPhone 6 16GB (Other Carrier) / Good
by Nyesha N
08/06/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“The worst service ever gazelle is much better don't use this service people think use this service before wisdely go to gazelle WAY BETTER THEN THIS PEOPLE ”

I Sold
Apple iPhone 6 64GB (AT&T) / Damaged
by DAVID B
08/06/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Terrible service. It all went well until they told me they were going to lower my offer from $182 down to $47 after they had my phone. I marked it as damaged and I foll... READ MORE

“Terrible service. It all went well until they told me they were going to lower my offer from $182 down to $47 after they had my phone. I marked it as damaged and I followed all their rules. Just a waste of time” READ LESS

I Sold
HTC One (AT&T) / Damaged
by Angel G
08/06/2015

“I DIDN'T RECEIVE MY CHECK YET AND ITS BEEN ABOUT 2 WEEKS ”

I Sold
LG G3 VS985 (Verizon) / Good
by brandi w
08/05/2015

“Said speaker was messed up when they got it . Nothing wrong when it left me . Took half off initial value ”

I Sold
Apple iPhone 5s 16GB (AT&T) / Damaged
by Lavell S
08/04/2015

“Answered all the questions asked. Was quoted at $98. Then after evaluating the phone the offer was dropped to $28. I figured it would drop, but that much?! Um no. I reque... READ MORE

“Answered all the questions asked. Was quoted at $98. Then after evaluating the phone the offer was dropped to $28. I figured it would drop, but that much?! Um no. I requested to have the phone returned back to me. This was ridiculous. Never wasting my time with usell again.” READ LESS

I Sold
Samsung Galaxy S4 SCH-I545 (Verizon) / Damaged
by Brandon N
08/04/2015

“Didn't receive my check”

I Sold
Apple iPhone 4S 16GB (Verizon) / Good
by Luke M
08/04/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“my quote dropped from $57.80 to about $12 just because of one minor issue.”

I Sold
Apple iPhone 4S 16GB (AT&T) / Good
by Kristi B
08/04/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“From $50.00 is far different then $13.00 would not recommend anyone use”

I Sold
Apple iPhone 5 16GB (Other Carrier) / Flawless
by slick m
08/04/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“It was ridiculous how first you guys offered me $203 then dropped it down to $5 because it wasn't unlocked. That iPhone is worth at least $80 by itself reguardless and th... READ MORE

“It was ridiculous how first you guys offered me $203 then dropped it down to $5 because it wasn't unlocked. That iPhone is worth at least $80 by itself reguardless and the parts would be over $100 of sold separately. Absolutely ridiculous I wouldn't use USell again even if I had an unlocked device. ” READ LESS

I Sold
Samsung Galaxy S5 (T-Mobile) / Damaged
by Jason L
08/04/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“I've sold a couple phones to you sell one of them I got paid decent and the other one I feel like I got paid better I gave the wrong phone information he got paid under w... READ MORE

“I've sold a couple phones to you sell one of them I got paid decent and the other one I feel like I got paid better I gave the wrong phone information he got paid under what I thought” READ LESS

I Sold
Apple iPhone 6 64GB (Sprint) / Flawless
by Elhassan U
08/04/2015

“I would rather give no stars. The worst experience I have had in selling device and my device was returned damaged and incomplete. ”

I Sold
Samsung Galaxy S4 SGH-I337 (AT&T) / Flawless
by jerome m
08/04/2015

“it was bad my battery got stolen and my quoted price changed as a result”

I Sold
Apple iPhone 5 16GB (AT&T) / Damaged
by Carrie B
08/04/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“OLD bait and switch...Almost 70, retired Banker my phone was in excellent condition yet you said damage! offered me less than 50% of your original offer... surprise surpr... READ MORE

“OLD bait and switch...Almost 70, retired Banker my phone was in excellent condition yet you said damage! offered me less than 50% of your original offer... surprise surprise i had sent a blackberry and received your "can" response Damage. I upgrade 18 months to 2 Years with my husband upgrading same time span so we have a new phone coming in to our house each year. We will not use your company USell again. ” READ LESS

I Sold
Apple iPhone 5 16GB (AT&T) / Damaged
by Kamica B
08/04/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“Just because phone isn't unlocked you lowered price. It's not that hard to unlock a phone. Will never use or recommend this company again.”

I Sold
Apple iPhone 5s 16GB (T-Mobile) / Good
by Kent K
08/04/2015

“The value of my phone was reduce by 1/3rd for what was a minor cosmetic issue that should have been covered. You rely on people accepting the lower offer just to move on... READ MORE

“The value of my phone was reduce by 1/3rd for what was a minor cosmetic issue that should have been covered. You rely on people accepting the lower offer just to move on since dealing with this is such a pain.” READ LESS

I Sold
Apple iPhone 5s 16GB (Unlocked) / Damaged
by Raekwon w
08/04/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“F.ck yall! And the services ”

I Sold
HTC One (AT&T) / Damaged
by juan carlos m
08/04/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“When they received my phone tech said that where were white spots on screen and camera had a pink hue. This was not the condition of the phone when I sent it. When I re... READ MORE

“When they received my phone tech said that where were white spots on screen and camera had a pink hue. This was not the condition of the phone when I sent it. When I received it back I turned in on and there was no white spots and camera was working fine. So I don't know why I wasted my time. ” READ LESS

Support Email
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THIS BUYER IS NOT ACTIVE ON USELL
Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.