Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
All 12865 customer reviews
I Sold
Apple iPhone 4S 16GB (Verizon) / Damaged
by Rachel Z
11/09/2014

“The turnaround time from placing the order and receiving the shipping pack could have been a little faster but overall very easy process. USELL also offered me the greate... READ MORE

“The turnaround time from placing the order and receiving the shipping pack could have been a little faster but overall very easy process. USELL also offered me the greatest amount of money for my device. ” READ LESS

I Sold
Apple iPhone 5 16GB (AT&T) / Damaged
by Jarred B
11/09/2014

“Every thing was good”

I Sold
Apple iPhone 4S 16GB (Verizon) / Damaged
by April R
11/09/2014

“Fair price and easy transaction ”

I Sold
Samsung Intensity II SCH-u460 / Good
by April R
11/09/2014

“Easy transaction thank you ”

I Sold
Apple iPod Nano 1st Generation 4GB / Damaged
by philip f
11/09/2014

“After checking different sites uSell gave us the best deal. The check came faster than they said. Good deal all around.”

I Sold
Samsung Galaxy S III SPH-L710 (Sprint) / Flawless
by Diona M
11/09/2014

“The service was amazing I recommend anyone to u-sell”

I Sold
Samsung Galaxy S III SGH-I747 (AT&T) / Flawless
by Donald B
11/09/2014

“Wow! We got so much more through USell than through any other means without the harassment of dealing with online auctions! Highly recommended!!!”

I Sold
Apple iPod Nano 1st Generation 4GB / Good
by AD d
11/09/2014

“Quick, easy, fair, and efficient. Thank you!”

I Sold
Apple iPhone 4S 16GB (Verizon) / Flawless
by Velma S
11/09/2014

“Excellant service. Thanks ”

I Sold
Apple iPod Touch 4th Generation 16GB / Damaged
by kaitlynn f
11/09/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I submitted my iPod 4 as flawless and I got a email saying that it was damaged and I only got 7 dollars for it, and I know that I sent my iPod in not damaged ”

I Sold
Apple iPhone 5 16GB (AT&T) / Good
by Mark R
11/09/2014

“Did exactly what was quoted. ”

I Sold
Samsung Galaxy Note II SCH-i605 / Good
by Roberto B
11/09/2014

“I never have sold my phones online, so I decided to this time. I was really satisfied with the amount offered and check came as they promised! Will sell my future phones with them again. ... READ MORE

“I never have sold my phones online, so I decided to this time. I was really satisfied with the amount offered and check came as they promised! Will sell my future phones with them again. Thank you uSell!” READ LESS

I Sold
Apple iPhone 4S 16GB (AT&T) / Damaged
by James B
11/09/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Very disappointed. I had the intention of selling my phone to this website so I put the condition of my phone, information and sent the device to this company to await fo... READ MORE

“Very disappointed. I had the intention of selling my phone to this website so I put the condition of my phone, information and sent the device to this company to await for the technician to look over the phone before getting paid. I was quoted $104 initially before I sent my phone off and received an email a week later stating " I selected the incorrect condition and that I should have mentioned it was DAMAGED", and the reason for this was because of a bad mic. How man I supposed to know my phone had a bad mic when I can't see the full condition of the mic and have never had an issue with talking to anyone prior to getting my new phone. The quote I was initially given descended to only $40. Really a $60 depreciation value for a "Bad Mic". Funny thing was when I received my phone back from declining the new offer, the TEST sheet overviewing the technicians work, they marked a spotty LCD (water damage). So which one is it guys?? A bad mic or spotty LCD?? Get your sh!t together and tell the customer the correct one. On your website it states mark "what condition your product in" . (DAMAGED: it does not power on, it has a cracked screen or body, it is not 100% functional) or (GOOD: powers on, is fully functional, including all buttons and ports, has not cracks on the screen or body). My phone I sent very well fell in the good condition being in almost flawless condition compared to a lot of other phones out there, especially an IPhone 4, and just because of a the only issue your technicians saw was a "bad mic" shouldn't affect the depreciation value as dramatic as your company states. Based on my knowledge on the condition of my phone and knowing there was not any water damage to the device or any major scratches I think the counter offers after reviewing phones is a joke and for that I will never recommend anyone to use this site because no matter what there will always be a way to label the phone as "Damaged", even for devices coming in with negligible wear. ” READ LESS

I Sold
Apple iPhone 4S 16GB (Sprint) / Good
by Jennifer N
11/09/2014

“Efficient, fast and easy”

I Sold
Apple iPhone 5s 32GB (AT&T) / Damaged
by Dionte M
11/09/2014

“Took me 2 days to get my money after they received it. Gave me exactly the offer price! Fast & easy.”

I Sold
Samsung Galaxy S4 SPH-L720 (Sprint) / Damaged
by lucie r
11/09/2014

“Great experience..... Will do business again”

I Sold
Samsung Galaxy S III SPH-L710 (Sprint) / Flawless
by Kia H
11/09/2014

“The process was a little long but I was pleased”

I Sold
Apple iPhone 5 16GB (AT&T) / Flawless
by Steven S
11/09/2014

“Awesome! Seamless transaction!”

I Sold
Nokia Lumia 1520 (AT&T) / Good
by Abigail H
11/09/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Couldn't cash it where i wanted to. I needed to cash it at a bank that I don't own. ”

I Sold
Apple iPhone 4S 16GB (Verizon) / Flawless
by sharon s
11/09/2014

“Awesome and easy I wish I had more stuff to sell ”

Support Email
[email protected]
THIS BUYER IS NOT ACTIVE ON USELL
Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.