Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
Showing 1 star reviews ( See All Reviews )
I Sold
Apple iPhone 5 16GB (Other Carrier) / Damaged
by Donald P
07/09/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“When usell received my damaged cellphone they she t .e a message saying that the offer for the phone went from $30 to $4 due to the screen was cracked and it won't power... READ MORE

“When usell received my damaged cellphone they she t .e a message saying that the offer for the phone went from $30 to $4 due to the screen was cracked and it won't power up.when I received the phone it powered up.all I did was charge it up for a few mins.I guess your lol didn't know how to operate the phone.us ell is a good company but the people that receive the phone needs some kind of training on the operation of other phones.” READ LESS

I Sold
LG G3 D851 (T-Mobile) / Damaged
by tymichael M
07/09/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Took a month before I could get my check issued an I still haven't received it!!!”

I Sold
Samsung Galaxy S III SGH-T999 (T-Mobile) / Damaged
by Leah M
07/09/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I sent in my Samsung Galaxy S3 in perfectly good condition after getting an offer of $53. After U-Sell received the phone, I received an email that my phone could not be... READ MORE

“I sent in my Samsung Galaxy S3 in perfectly good condition after getting an offer of $53. After U-Sell received the phone, I received an email that my phone could not be unlocked. I called my carrier who sent me the access code which I promptly forwarded to U-Sell. Then I heard from on them that my phone couldn't be unlocked because either the phone had been reported lost or stolen or there was an unpaid balance in the account. Neither of these issues apply and my carrier sent U-Sell an email to that effect. After all of that, they tell me that the phone is damaged with a burn spot on the screen and a cracked camera lens. The phone's screen was perfect when I sent it in and I had taken pictures the week before and no crack visible. I am completely convinced that this is a scam. And yes I did contact customer service who said that the burn spot was imperceptible when looking at the screen but made mention of the cracked camera lens. I had the phone sent back to me. ” READ LESS

I Sold
Apple iPhone 5s 16GB (Other Carrier) / Damaged
by Martin S
07/09/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Never received cheque terrible ”

I Sold
Apple iPhone 4 8GB (AT&T) / Damaged
by Judith W
07/09/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“First place--it was not damaged. I had 3 people inspect it and there is no damage. I don't understand how you operated and have told everyone not to deal with you”

I Sold
Apple iPhone 6 16GB (AT&T) / Flawless
by Javon W
07/08/2015

“Took to long for my check ”

I Sold
Apple iPhone 5c 16GB (Verizon) / Good
by Andrew M
07/08/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Have not recieved my check”

I Sold
LG G3 LS990 (Sprint) / Good
by Serina L
07/06/2015
I Sold
Apple iPhone 6 16GB (T-Mobile) / Damaged
by Clinton D
07/06/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Give you way less then what your product his worth ! ”

I Sold
Apple iPhone 5s 16GB (Other Carrier) / Damaged
by Clinton D
07/06/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“Inconvenient, a waste of time process takes way too long! ”

I Sold
Apple iPhone 5s 16GB (Verizon) / Damaged
by Colby W
07/06/2015

“Took WAY to long to receive my payment.”

I Sold
Samsung Galaxy S5 (T-Mobile) / Damaged
by Leilanie P
07/06/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I want my stolen things back! Sent my cellphone and it was returned without battery and back lid, and who knows what else was taken. What an excellent way to steal thing... READ MORE

“I want my stolen things back! Sent my cellphone and it was returned without battery and back lid, and who knows what else was taken. What an excellent way to steal things. I want my battery and back lid back! ” READ LESS

I Sold
Apple iPhone 5c 16GB (Verizon) / Damaged
by nick m
07/06/2015

“took forever to get paid 1 month wow”

I Sold
Samsung Galaxy Prevail 2 M840 / Good
by Jessica B
07/06/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Sending my phone in was easy...you should take all kinds of phones I wasn't happy that you sent my phone back...I feel you should have given me something so I wasn't happ... READ MORE

“Sending my phone in was easy...you should take all kinds of phones I wasn't happy that you sent my phone back...I feel you should have given me something so I wasn't happy with this service” READ LESS

I Sold
Apple iPhone 5 16GB (AT&T) / Damaged
by David C
07/06/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Unhappy, did not get what I wanted”

I Sold
Apple iPhone 5 16GB (Verizon) / Good
by Malcolm G
07/06/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Takes to long ”

I Sold
Samsung Galaxy S5 (Sprint) / Damaged
by robert c
07/06/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“Gave u a good phone & got nothing for it !!!!!!”

I Sold
Apple iPhone 5 16GB (AT&T) / Flawless
by Kelsey W
07/06/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I was given an offer for a flawless i5 and then was given a $30 offer!! I asked for my cell back with no response.....”

I Sold
Apple iPhone 5s 16GB (AT&T) / Damaged
by Roberto C
07/06/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“My offer was $110 for my Iphone 5s and they ended up giving me only $9 for it. They deducted the value for missing internal parts which was just the battery and it only c... READ MORE

“My offer was $110 for my Iphone 5s and they ended up giving me only $9 for it. They deducted the value for missing internal parts which was just the battery and it only costs around $20-30. Then they deducted more because they said my find my iphone thing was turned on so I could be able to track it. That's impossible because the phone was non functioning so I wouldn't be able to track it. This website give good offers then they make you oblivious of all the deductions they make before lowering the final offer. Thumbs down.” READ LESS

I Sold
Apple iPhone 5 16GB (Verizon) / Damaged
by Kati T
07/06/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“uSell took my device, which satisfied all its stated criteria for "Good" condition, and deemed it "Damaged." The company then issued me a credit for approximately half of... READ MORE

“uSell took my device, which satisfied all its stated criteria for "Good" condition, and deemed it "Damaged." The company then issued me a credit for approximately half of the promised payment. When I contacted their customer service email account, they simply blew off my complaints with some made up damage to the unit. They refused to either credit the proper amount or return the device. The used phone buyback industry is based on the customer's trust that the buyer will treat them fairly. uSell fails that test. ” READ LESS

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Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.