Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
Showing 1 star reviews ( See All Reviews )
I Sold
Apple iPhone 4S 32GB (Verizon) / Damaged
by Vicki Y
06/25/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“My phone was not damaged when I submitted it. I'm a little upset that it was received by you & determined to be damaged without a picture or explanation of what the dama... READ MORE

“My phone was not damaged when I submitted it. I'm a little upset that it was received by you & determined to be damaged without a picture or explanation of what the damage was.” READ LESS

I Sold
Apple iPhone 4 16GB (Verizon) / Damaged
by Amanda L
06/25/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“There were no other options to select what condition my phone was in and replying was slow and the shipment was slow.”

I Sold
Apple iPhone 4S 32GB (Verizon) / Damaged
by Garrett W
06/25/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Your website doesn't describe the condition that the phone needs to be in perfect condition without any flaws. My phone apparently had lines going across the screen so my... READ MORE

“Your website doesn't describe the condition that the phone needs to be in perfect condition without any flaws. My phone apparently had lines going across the screen so my offer went from $60 to $12. That's pretty insulting considering there is nothing majorly wrong with the phone and the lines were not there when I sent my phone. My indication was correct when I sent the phone in and the only explanation for the damage is the flimsy bag that was sent to me. Thank you for returning my phone to me damaged and I would not recommend this company to anyone unless they upgrade their delivery method & find a way to believe their potential customers on the condition of the phone before mailing. Cause we all know if I would of emailed about the condition of the phone after you received it there would of been a descrepensy and claims it wasn't your fault. ” READ LESS

I Sold
Apple iPhone 5s 16GB (AT&T) / Damaged
by Grady R
06/25/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“My quote went from 90$ to 8$. Bullshit. Will never use again. ”

I Sold
Apple iPhone 4S 16GB (Verizon) / Flawless
by Glenn S
06/25/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Scam telling me i left find i phone on except lower price i took out sim card no way for me to remotly turn off , dont deal with !”

I Sold
Apple iPhone 6 16GB (Verizon) / Good
by Myiona S
06/25/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I will never use usell ever again”

I Sold
Apple iPhone 5 16GB (Verizon) / Damaged
by Mariah T
06/25/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“There is literally nothing wrong with my phone but you guys "claim" that there is something wrong with my phone and wanted to reduce the amount to 9 dollars. You guys can... READ MORE

“There is literally nothing wrong with my phone but you guys "claim" that there is something wrong with my phone and wanted to reduce the amount to 9 dollars. You guys can shove it. ” READ LESS

I Sold
Samsung Galaxy S4 SCH-I545 (Verizon) / Damaged
by Matt B
06/25/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Item was damaged in shipment. Probably a result of uSell cheaping out and sending a padded envelope instead of a box. Despite the fact that I mailed out a perfectly goo... READ MORE

“Item was damaged in shipment. Probably a result of uSell cheaping out and sending a padded envelope instead of a box. Despite the fact that I mailed out a perfectly good phone in excellent condition I took the hit financially. Would not recommend. If you still want to do business with uSell I suggest you pay out of pocket to make sure your phone is adequately protected during shipment.” READ LESS

I Sold
Nokia Lumia 1020 (AT&T) / Damaged
by Venessa W
06/25/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“No happy there was nothing wrong with my phone when I sent it I had it checked out by AT&T and then I get a message from your company saying my phone is damaged. ”

I Sold
Sony Xperia Z (T-Mobile) / Flawless
by Christine W
06/24/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Horrible experience. After they had my phone for several weeks, I received payment for half of what was initially offered. When I contacted them, they said they had been ... READ MORE

“Horrible experience. After they had my phone for several weeks, I received payment for half of what was initially offered. When I contacted them, they said they had been trying to reach me for a week (I'd been traveling out of the country) so they just sent me a revised offer because there was some problem with ESN?? I told them that was crazy, my phone was paid in full and there should be no issues, so they needed to either pay me the remaining funds or send me the phone back. They told me the transaction was final and I couldn't get anything back. I have no recourse as they already have the phone. Would NOT recommend to anyone. I could have sold this phone for over twice what I received, it was practically brand new.” READ LESS

I Sold
Nokia Lumia 822 / Damaged
by shaneka c
06/24/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Took to long ”

I Sold
Apple iPhone 5 16GB (AT&T) / Damaged
by dominic g
06/23/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“It was horrible I got the phone from a friend that has now past away and it was locked by icloud and I told them this an they offered me 90 bucks I said ok and sent it in... READ MORE

“It was horrible I got the phone from a friend that has now past away and it was locked by icloud and I told them this an they offered me 90 bucks I said ok and sent it in. Well they get it and just before there about to finish the deal they started bitching about the icloud thing which they already knew about and said was fine they then dropped my offer from 90 down to $12.68. So usell to me is worthless they screw you and steal ur phones at the same time so my” READ LESS

I Sold
Apple iPhone 5s 16GB (Other Carrier) / Damaged
by Ishjaisaaca D
06/23/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“This website is BULLSHIT!!!!!”

I Sold
Samsung Galaxy Note III (Sprint) / Good
by Michael L
06/23/2015

“Your check has been dishonored by my bank. Now I have av return check fee plus the amount of your check.”

I Sold
Apple iPhone 6 Plus 16GB (Sprint) / Damaged
by Demario R
06/23/2015

“Never Got My Payment”

I Sold
Apple iPhone 5 16GB (Verizon) / Good
by Matt M
06/22/2015

“Didn't get price I wanted ”

I Sold
Apple iPhone 5s 16GB (AT&T) / Damaged
by Clinton D
06/22/2015

“The worst service ever in my life ! Trust me”

I Sold
Apple iPhone 5 16GB (AT&T) / Damaged
by Ira C
06/22/2015

“Was quoted $54 they recieved my item and they stated it was "bent" lowered my offer to $14. Never again!! And will not recommened!”

I Sold
Apple iPhone 5s 16GB (Unlocked) / Damaged
by Skylour E
06/22/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Terrible took way to long”

I Sold
Apple iPhone 5s 16GB (Verizon) / Damaged
by Sten O
06/22/2015

“I sold a broken phone and after I had spent the time to ship to the buyer, the buyer changed their mind on what they wanted to pay. They knew the phone was damaged when they decided to purchase it from me. I think that bait and switch for this kind of thing should not be allowed. The buyer agreed to buy the damaged phone, they got it and was not working and decided to sent a low ball (1/3rd damaged price) which I feel they did knowing that the seller was unlikely to want to wait any longer. After having my phone gone for severals and faced with starting the process over, I accepted the low ball offer just to be done with the process. My main point is this kind of buyer is taking advantage of sellers and shouldn't be allowed to changed the price once they receive it. They should not have said they wanted a damaged phone if that is not what they really were willing to pay for. My phone met the criteria of Usell and the buyer should comply with their agreement to buy and not be allowed to change the price unless (for example) phone was not as stated. In other words if I sell a phone I say is excellent and it comes with a slight crack, he should then be able to offer me the "damaged" price. However if they say they want damaged and I give them damaged they shouldn't be able to change the bid after I as the seller spent weeks getting the phone to them. ... READ MORE

“I sold a broken phone and after I had spent the time to ship to the buyer, the buyer changed their mind on what they wanted to pay. They knew the phone was damaged when they decided to purchase it from me. I think that bait and switch for this kind of thing should not be allowed. The buyer agreed to buy the damaged phone, they got it and was not working and decided to sent a low ball (1/3rd damaged price) which I feel they did knowing that the seller was unlikely to want to wait any longer. After having my phone gone for severals and faced with starting the process over, I accepted the low ball offer just to be done with the process. My main point is this kind of buyer is taking advantage of sellers and shouldn't be allowed to changed the price once they receive it. They should not have said they wanted a damaged phone if that is not what they really were willing to pay for. My phone met the criteria of Usell and the buyer should comply with their agreement to buy and not be allowed to change the price unless (for example) phone was not as stated. In other words if I sell a phone I say is excellent and it comes with a slight crack, he should then be able to offer me the "damaged" price. However if they say they want damaged and I give them damaged they shouldn't be able to change the bid after I as the seller spent weeks getting the phone to them. Sten Olsson ” READ LESS

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Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.