A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“The payment was too. Low ”
“Horrible, the original price was $169 dollars and because of a tiny dent the offer was cut in more than half. Don't waste your time with usell.”
“You need to have better shipping kits. A plastic envelope and bubble wrap. You said you received the device damaged, but it wasn't sent to you like that. Either the US... READ MORE
“You need to have better shipping kits. A plastic envelope and bubble wrap. You said you received the device damaged, but it wasn't sent to you like that. Either the USPS damaged it in transit or uSell intentionally did it. Where the device was damaged, there's small scratches. Unless there was a hole in both the plastic envelope and the bubblewrap, you guys damaged it; not the USPS.” READ LESS
“the check you send me was declined by the bank”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“because it said I was getting 190 on the website now it said 63.63 so I want my phone back”
“Waste of time. Sent my phone, usell received my phone, three days later said it was "broken" because it wouldn't charge. Offered me a fraction of their initial quote. I d... READ MORE
“Waste of time. Sent my phone, usell received my phone, three days later said it was "broken" because it wouldn't charge. Offered me a fraction of their initial quote. I declined, they sent my phone back. Needless to say it charges fine. So that begs the question, are their "tech" guys inept or were they trying to scam me? Who knows.” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“you are a bunch of damn crooks I still haven't received my money!”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“My phone was a 64 GB the last time I checked. and the volume buttons worked fine when I sent it. ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Was given an estimate for my phone in the hundred dollar range, made them aware that it was damaged and wouldn't come on. They ended up backing out on that offer after I ... READ MORE
“Was given an estimate for my phone in the hundred dollar range, made them aware that it was damaged and wouldn't come on. They ended up backing out on that offer after I has ready mailed it, then offered me $23 because they couldn't deactivate my iCloud account.... Very unsatisfied customer. Id rather just throw my next iPhone in the trash than to deal with thieves.” READ LESS
“Very disappointed. Came up with some issue with a APP on the phone. Retracted their initial off. Final offer was more of a joke.”
“i never got my check n im very upset..!!”
“I don't believe I receive fair value for the device. ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“SCAM!!! I sent in an iPhone 5C packed with 3inches of extra bubble wrap around it. The phone since it was purchased had been in an Otterbox. I took it out only to mail it... READ MORE
“SCAM!!! I sent in an iPhone 5C packed with 3inches of extra bubble wrap around it. The phone since it was purchased had been in an Otterbox. I took it out only to mail it o Usell. They claimed it was damaged and offer me less than a third of the original offer. I rejected it and had my phone returned. I received it with scratches and smudges that didn't exist when it was sent in. I will NEVER do business with Usell or recommend it to anyone I know.” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Had my phone returned because original offer was lowered. ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I was informed product sent was not correct product and offered substantially less. The I-pad was purchased for approx. $500 and offer originally was $100 with adjusted offer of $8. Also I was told I did not send charge cable, which was sent. The product I sent had no damage to it. When I refused the offer and requested return I received a damaged I-pad with no charge cable. ... READ MORE
“I was informed product sent was not correct product and offered substantially less. The I-pad was purchased for approx. $500 and offer originally was $100 with adjusted offer of $8. Also I was told I did not send charge cable, which was sent. The product I sent had no damage to it. When I refused the offer and requested return I received a damaged I-pad with no charge cable. I did send e-mail requesting what to do at this point to remedy situation and have not gotten any reply in 2 weeks. I would not ever recommend anyone use U-sell. It is my intent to seek remedy as I-pad is unusable.” READ LESS
“It's been 10 days and I still haven't received my money, there also no number to call to ask questions. I even try emailing and still have no answer yet.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“If I could give usell zero stars I would. Horrible experience I will never use them again. Im leaving reviews on other websites encouraging people NOT to use usell. Usell... READ MORE
“If I could give usell zero stars I would. Horrible experience I will never use them again. Im leaving reviews on other websites encouraging people NOT to use usell. Usell promises hundreds I only received $80 offer for my iPhone which was in excellent condition. I received an email stating my offer was revised because my phone was still "activated" (which it wasn't. Nor did it have a sims card) they also promise 2-3 business days and my whole process took almost one MONTH! Horrible company, Horrible experience. ” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Someone lost my battery”
“I mailed in a damaged iPhone 5s and u sell .Com tells me that it's a counterfeit iPhone .that they will mail the phone back to me .lol OK right !!!! I know it's a real iP... READ MORE
“I mailed in a damaged iPhone 5s and u sell .Com tells me that it's a counterfeit iPhone .that they will mail the phone back to me .lol OK right !!!! I know it's a real iPhone you can clearly see the processor chip I believe the processor chip says a7..or a5..on the motherboard I examined that part of the phone before I sent it in ..still waiting to recover my damaged iPhone 5s..wouldn't recommend these guys at all .should have tried to sell on ebay.or better yet just tossed the phone In the trash myself .I was just going by WHT they quoted me on a damaged iphone 5s bent in half . ” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Your website is more like a joke. It makes it so difficult to identify the items so then you say it is not what we thought or appeared to be and you can send it back to u... READ MORE
“Your website is more like a joke. It makes it so difficult to identify the items so then you say it is not what we thought or appeared to be and you can send it back to us which I don't have time for or you can recycle it. You are still making money and you know that to be fact. I am not a someone that enjoys BS and that is clearly what you have built your brand on ” READ LESS