A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I sent in my "Flawless" iPhone 8 plus and was quoted a good price.. they responded with a low offer saying my phone had scratches on the front and back but i had must rem... READ MORE
“I sent in my "Flawless" iPhone 8 plus and was quoted a good price.. they responded with a low offer saying my phone had scratches on the front and back but i had must removed the phone cover & privacy screen protector before sending in.. ” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“My phone came back to me with a crack in the screen that I had to pay to fix. Also was told my phone is financed but I confirmed with ATT that I paid it off last month. ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I wait for almost three months for quote price the delay in processing caused me two have less than quoted price due to password still being on phone and due to delays did not want to postpone payment even further as only one person with company can check in and process claims. For the delay in processing I would like the remaining of my orginal offer to be paid as once device was sent I changed gmail password and can't retrieve password stored in that phone ... READ MORE
“I wait for almost three months for quote price the delay in processing caused me two have less than quoted price due to password still being on phone and due to delays did not want to postpone payment even further as only one person with company can check in and process claims. For the delay in processing I would like the remaining of my orginal offer to be paid as once device was sent I changed gmail password and can't retrieve password stored in that phone I had to send several emails asking for an update on my claims” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Do not use PhonePros!!!!!!! They took forever to get anything done, and gave a lowball offer. The only reason I accepted is because I TRULY doubt the would have sent the ... READ MORE
“Do not use PhonePros!!!!!!! They took forever to get anything done, and gave a lowball offer. The only reason I accepted is because I TRULY doubt the would have sent the "damaged" phone back. USell could be a great service, but the parties they work with are terrible. I will NEVER use uSell again.” READ LESS
“The seller, phonepros, said they had paid me, when they actually did not. When I asked them about it, they said the only person with PayPal access was sick. I had to go t... READ MORE
“The seller, phonepros, said they had paid me, when they actually did not. When I asked them about it, they said the only person with PayPal access was sick. I had to go through usell support directly and it took a total of 2 weeks after they said I had been paid to actually get my money. ” READ LESS
“Haven't received payment ”
“Haven't received payment ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“They "sent back" my phone but I never received it back ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“ Will never use our trust them again ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“This transaction was a fail. The buyer said the phone was damaged because of a video glitch and that it was locked by an iCloud account. They tried to say that they coul... READ MORE
“This transaction was a fail. The buyer said the phone was damaged because of a video glitch and that it was locked by an iCloud account. They tried to say that they couldn't buy the phone and simply offered to recycle it without offering me any. I refused and asked for the phone to be returned to me. When I got it back, I powered it on and verified that there was NO DAMAGE! No glitch on the video. No pink screen. Also, the usell instructions show how to disable Find My iPhone, which I did. But this buyer talked about an ICloud account, which the usell instructions does NOT provide instructions for. Wasted a month with this back and forth. Now that I got the phone back I will give usell the benefit of a doubt and try a different buyer. If that fails too, then I'm done with this service. ” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“They made me wait twice as long as the delivery date to just try to give me three times less than they offered.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“This was my sons phone and was in an otter box case the entire time he used it and was in completely perfect condition and yet we got an email saying there were defects. ... READ MORE
“This was my sons phone and was in an otter box case the entire time he used it and was in completely perfect condition and yet we got an email saying there were defects. It's just ridiculous. ” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Package was lost and during the time it was lost it got damaged and guess who got a very terrible recudied offer? This guy. I will never use this website ever again”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I am so very frustrated with this sell. I mailed in my phone in late October. The phone was wiped clean, and I ensured iCloud and the Activation lock was deactivated. Alm... READ MORE
“I am so very frustrated with this sell. I mailed in my phone in late October. The phone was wiped clean, and I ensured iCloud and the Activation lock was deactivated. Almost a month later, I get a message saying that the Activation Lock was on. I made sure to turn it off when I wiped the phone clean to mail in, but I proceeded to turn it off on the rest of my devices anyway, in case that had anything to do with it. Weeks after that, they concluded that the Activation Lock was still on, so they reduced my offer from $100 to $23. I asked for my device to be returned, and when I received it, there was a significant mark on the side that was certainly not there when I mailed it in. I've successfully used this service before, but I cannot believe the handling of my device and the poor customer service this time. Very disappointed and will rethink using uSell in the future.” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I just received my phone and there is a password on it contact me at 3059659185”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Item was damaged while being shipped. I was personally upset to find that it had been broken and since have lost trust in usell. I will probably never use it again.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Felt like a bait and switch. ”
“Sent in phone in perfect condition. Offer was revised to much lower number do to "damage" that doesn't exist. I requested a return and they send a DIFFERENT phone (i know... READ MORE
“Sent in phone in perfect condition. Offer was revised to much lower number do to "damage" that doesn't exist. I requested a return and they send a DIFFERENT phone (i know it's different because mine was black and this is a white phone) back to me that is not in the same condition as the one i sent in. Very disappointed and feel as though this was a dishonest transaction.” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I tried to sell my iPhone 5S, which was in very good condition. I received a note saying it was damaged (it was not) and given a much lower offer. When I asked for the ph... READ MORE
“I tried to sell my iPhone 5S, which was in very good condition. I received a note saying it was damaged (it was not) and given a much lower offer. When I asked for the phone to be returned, I received the WRONG phone in the mail. I am still waiting for your customer service to find my phone and to fix the situation. Furthermore, the phone I received is not even in good condition so I probably cannot sell it for very much money if mine is not returned properly. ” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“took a long time. Was quoted 268. Was told I was already paid out and the next day got a re quote for 150. Why would it be told it was paid the next day re sent out... on... READ MORE
“took a long time. Was quoted 268. Was told I was already paid out and the next day got a re quote for 150. Why would it be told it was paid the next day re sent out... only took the re quote because I didnt think they would send the phone back to me.” READ LESS