PhonePros Reviews

Avg. Customer Review
4 / 5212 Reviews
212 Customer Reviews
(133)
(21)
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(37)
Customer Reviews
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All 212 customer reviews
I Sold
Apple iPhone 5s 32GB (AT&T) / Good
by Clayton R
12/30/2016

“Good deal just took a week longer than it should have ”

I Sold
Apple iPhone 5s 16GB (AT&T) / Damaged
by Joshua S
12/29/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Item was damaged while being shipped. I was personally upset to find that it had been broken and since have lost trust in usell. I will probably never use it again.”

I Sold
Apple iPhone 5s 16GB (AT&T) / Damaged
by george w
12/29/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Felt like a bait and switch. ”

I Sold
Apple iPhone 5 32GB (AT&T) / Good
by Marc T
12/29/2016

“Sent in phone in perfect condition. Offer was revised to much lower number do to "damage" that doesn't exist. I requested a return and they send a DIFFERENT phone (i know... READ MORE

“Sent in phone in perfect condition. Offer was revised to much lower number do to "damage" that doesn't exist. I requested a return and they send a DIFFERENT phone (i know it's different because mine was black and this is a white phone) back to me that is not in the same condition as the one i sent in. Very disappointed and feel as though this was a dishonest transaction.” READ LESS

I Sold
Apple iPhone 5s 16GB (AT&T) / Good
by steve g
12/29/2016

“The transaction occurred exactly as promised. The shipping envelope arrived in a few days, and a few days after that I was notified that they had received the phone, an... READ MORE

“The transaction occurred exactly as promised. The shipping envelope arrived in a few days, and a few days after that I was notified that they had received the phone, and then a few days later, I was notified they had approved the original offer price. My check arrived in the mail about a week later. Very smooth and easy (although it took a little over 2 weeks from start to finish, that was fine since they kept me updated on the progress.) I would definitely recommend uSell to others.” READ LESS

I Sold
Apple iPhone 5 16GB (Verizon) / Good
by christina f
12/29/2016

“Good company to deal with!!”

I Sold
Apple iPhone 5 32GB (AT&T) / Good
by Michael B
12/29/2016

“Worked as expected. Just got my check. ”

I Sold
Apple iPhone 5s 32GB (AT&T) / Good
by Tessa L
12/29/2016

“Easy process. It took a little longer than I thought it would but not bad. ”

I Sold
Apple iPhone 5s 16GB (AT&T) / Damaged
by Tim W
12/29/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I tried to sell my iPhone 5S, which was in very good condition. I received a note saying it was damaged (it was not) and given a much lower offer. When I asked for the ph... READ MORE

“I tried to sell my iPhone 5S, which was in very good condition. I received a note saying it was damaged (it was not) and given a much lower offer. When I asked for the phone to be returned, I received the WRONG phone in the mail. I am still waiting for your customer service to find my phone and to fix the situation. Furthermore, the phone I received is not even in good condition so I probably cannot sell it for very much money if mine is not returned properly. ” READ LESS

I Sold
Apple iPhone 5s 16GB (AT&T) / Good
by Lori A
12/26/2016

“I had a great experience through usell they responded quickly to my request to sell my phone, they offered a great price they were very quick about everything I had my mo... READ MORE

“I had a great experience through usell they responded quickly to my request to sell my phone, they offered a great price they were very quick about everything I had my money in my PayPal account quickly it was great thank you!! I definitely recommend using USell!!!” READ LESS

I Sold
Apple iPhone 5 16GB (AT&T) / Good
by Jerry R
12/26/2016

“Completely satisfied with the process of selling phone, better price than the other guys”

I Sold
Apple iPhone 5s 16GB (AT&T) / Good
by Marcus C
12/26/2016

“Easy and quick ”

I Sold
Apple iPhone 5s 32GB (AT&T) / Good
by Chris A
12/25/2016

“It took a while, but they sent the exact amount they quoted!”

I Sold
Apple iPhone 5s 32GB (AT&T) / Good
by Gabrielle W
12/25/2016

“I had a Great experience ”

I Sold
Apple iPhone 5s 16GB (AT&T) / Damaged
by Josh M
12/23/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Great No Hassle Transaction”

I Sold
Apple iPhone 5s 16GB (AT&T) / Good
by Josh M
12/23/2016

“Great Transaction No Hassle”

I Sold
Apple iPhone 5s 16GB (AT&T) / Good
by Paul M
12/22/2016

“sent good phone and you came back with a problem,”

I Sold
Apple iPhone 5 32GB (AT&T) / Good
by Abby H
12/08/2016

“The shipping kit made it so easy to send to uSell and I got my check for the full quote within a week of them receiving the phone. Would definitely sell stuff to them ag... READ MORE

“The shipping kit made it so easy to send to uSell and I got my check for the full quote within a week of them receiving the phone. Would definitely sell stuff to them again.” READ LESS

I Sold
Apple iPhone 5s 16GB (AT&T) / Good
by Amanda Jade C
11/30/2016

“The process took way longer than I expected, but besides that, the process was extremely easy and received the amount that I was quoted for. Overall, very pleased. ”

I Sold
Apple iPhone 5 16GB (Verizon) / Damaged
by Nick D
11/26/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Very poor and slow service. They made an offer and then didn't honor it....... READ MORE

“Very poor and slow service. They made an offer and then didn't honor it.... I finally got it back from them... and sent phone in to another buying company.... and they paid me the full amount .... Usell made claims of water marks on phones screen...but there were no such marks. ” READ LESS

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