“Haven't received payment ”
“Haven't received payment ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“They "sent back" my phone but I never received it back ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“ Will never use our trust them again ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Very easy transition”
“fast and easy”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Excellent customer service that went above and beyond to ensure that my experience was pleasant and that I was happy with the ultimate result.”
“still have not received check yet; it has been awhile”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Transaction was ok. I was not satisfied with the revised offer, but didn't notice the e-mail they sent. Not going to worry about it at this point.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“This transaction was a fail. The buyer said the phone was damaged because of a video glitch and that it was locked by an iCloud account. They tried to say that they coul... READ MORE
“This transaction was a fail. The buyer said the phone was damaged because of a video glitch and that it was locked by an iCloud account. They tried to say that they couldn't buy the phone and simply offered to recycle it without offering me any. I refused and asked for the phone to be returned to me. When I got it back, I powered it on and verified that there was NO DAMAGE! No glitch on the video. No pink screen. Also, the usell instructions show how to disable Find My iPhone, which I did. But this buyer talked about an ICloud account, which the usell instructions does NOT provide instructions for. Wasted a month with this back and forth. Now that I got the phone back I will give usell the benefit of a doubt and try a different buyer. If that fails too, then I'm done with this service. ” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“They made me wait twice as long as the delivery date to just try to give me three times less than they offered.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Quick transaction, but the product the seller received was the exact product I described and the quote on my product changed drastically.”
“Sale took nearly a month. Buyer unresponsive. Difficult to contact. (uSell customer service rep helped. Have not had this type of problem in the past. Other sales through... READ MORE
“Sale took nearly a month. Buyer unresponsive. Difficult to contact. (uSell customer service rep helped. Have not had this type of problem in the past. Other sales through uSell have been smooth, seamless, and quick.)” READ LESS
“Very easy to send my phone in to get paid. Everything went by very smooth! ”
“The process was very easy and I felt the price offered was fair.”
“Phone was shipped with no damage in provided shipping materials, when received I was told the screen back was cracked. Either better shipping materials should be provide... READ MORE
“Phone was shipped with no damage in provided shipping materials, when received I was told the screen back was cracked. Either better shipping materials should be provided or person who received is not truthful ” READ LESS
“The ONLY reason I'm not giving 5 stars is USPS, since they managed to stretch an otherwise smooth, quick transaction into a 3 week process. Buyer was very fast, and had a... READ MORE
“The ONLY reason I'm not giving 5 stars is USPS, since they managed to stretch an otherwise smooth, quick transaction into a 3 week process. Buyer was very fast, and had a check for the full amount mailed in 2 days after receiving my phone. ” READ LESS
“I received my return package a little after the estimated date and then there was a 4 day delay in transit to the buyer but they immediately sent my payment for the phone... READ MORE
“I received my return package a little after the estimated date and then there was a 4 day delay in transit to the buyer but they immediately sent my payment for the phone. I was very happy with that!” READ LESS
“Easy process. Got my check in a reasonable amount of time. ”
“The seller, phonepros, said they had paid me, when they actually did not. When I asked them about it, they said the only person with PayPal access was sick. I had to go t... READ MORE
“The seller, phonepros, said they had paid me, when they actually did not. When I asked them about it, they said the only person with PayPal access was sick. I had to go through usell support directly and it took a total of 2 weeks after they said I had been paid to actually get my money. ” READ LESS