PhonePros Reviews

uSell no longer works with PhonePros. If you have a customer issue with PhonePros, you should contact their support directly.
Avg. Customer Review
3.8 / 5242 Reviews
Archived Customer Reviews
All 242 customer reviews
I Sold
Apple iPhone SE 16GB (Verizon) / Flawless
by Josh M
11/15/2016

“Communicated and informed. THank You”

I Sold
Apple iPhone SE 16GB (Verizon) / Flawless
by Josh M
11/15/2016

“Communicated and informed. THank You”

I Sold
Apple iPhone SE 16GB (Verizon) / Flawless
by Josh M
11/15/2016

“Communicated and informed. THank You”

I Sold
Apple iPhone SE 16GB (Verizon) / Flawless
by Josh M
11/15/2016

“Communicated and informed. THank You”

I Sold
Apple iPhone 6 64GB (AT&T) / Flawless
by Jeffrey C
11/14/2016

“Very pleased with the communication and timeliness of the payment.”

I Sold
Apple iPhone 5s 16GB (AT&T) / Damaged
by Daniel G
11/14/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I would give NO STARS if I could. Sent them two phones in perfect condition and they called and said they were both damaged and offered 1/2 of price quoted. They sent the... READ MORE

“I would give NO STARS if I could. Sent them two phones in perfect condition and they called and said they were both damaged and offered 1/2 of price quoted. They sent the phones back with out screen protectors that were on each of them worth $30 a piece. NEVER USE THEM!!! ” READ LESS

I Sold
Apple iPhone 5s 16GB (AT&T) / Good
by Nick C
11/14/2016

“Great buyer! Thanks for the fast turn around and e-cycling useful electronics.”

I Sold
Apple iPhone 6 64GB (AT&T) / Good
by Margaret P
11/14/2016

“Smooth, exact, honest, And quick transactions”

I Sold
Apple iPhone 5s 16GB (Unlocked) / Good
by Dennis K
11/14/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Took nearly a week after receipt to process transaction. Claimed a non-existent defect, and lowballed the original offer. Gazelle offered and paid nearly twice as much, a... READ MORE

“Took nearly a week after receipt to process transaction. Claimed a non-existent defect, and lowballed the original offer. Gazelle offered and paid nearly twice as much, and turned the transaction around within 24 hours.” READ LESS

I Sold
Apple iPhone 6 128GB (Verizon) / Good
by Basil W
11/14/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“The quoted price was $260 for a flawless phone and you offered $120. The quoted price for a good condition was 220. I was not going to give you this phone. Thanks and ha... READ MORE

“The quoted price was $260 for a flawless phone and you offered $120. The quoted price for a good condition was 220. I was not going to give you this phone. Thanks and have a nice day. ” READ LESS

I Sold
Apple iPhone 5s 16GB (AT&T) / Good
by Carmen K
11/03/2016

“Really smooth transaction. Good offer price, process was easy and check was delivered to me in good time. I would sell my phone here again!”

I Sold
Apple iPhone 5s 16GB (AT&T) / Good
by Chris W
11/03/2016

“2nd phone sold via usell.com. Continues to be easy and quick!”

I Sold
Apple iPhone 5s 16GB (AT&T) / Good
by Art O
10/11/2016

“Payment received, thanks! Email needs to be updated for easier contacting if necessary.”

I Sold
Samsung Galaxy S5 (Verizon) / Good
by Nino C
10/24/2014

“Great service thank you”

I Sold
Apple iPhone 5s 16GB (Verizon) / Flawless
by Ashley M
10/23/2014

“Great prices and I got my check in No time at all!!”

I Sold
HTC One (Verizon) / Good
by kelly r
10/16/2014

“Easy and fast.”

I Sold
Samsung Galaxy S5 (Verizon) / Good
by Debra M
10/13/2014

“This was the scariest thing I have done. I do not like sending items through the mail the way I did but I took the chance and it paid off. They sent my package and I sent... READ MORE

“This was the scariest thing I have done. I do not like sending items through the mail the way I did but I took the chance and it paid off. They sent my package and I sent the phone to them and it seemed like over nite I got myour money. I would definitely recommend this to anyone. Thanks for being fast and honest about my item. I got $273.60 for my Samsung S5.” READ LESS

I Sold
HTC One (Verizon) / Good
by Paul D
10/13/2014

“Really Fast payment”

I Sold
Samsung Galaxy S5 (AT&T) / Good
by Howard C
10/06/2014

“Very fast payers thank you 2 thumbs up”

I Sold
Samsung Galaxy S4 SGH-M919 (T-Mobile) / Good
by Toni B
10/06/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Great experience, done quickly and fairly ”

Buyer
PhonePros
Support Email
[email protected]
THIS BUYER IS NOT ACTIVE ON USELL
PhonePros is no longer a part of uSell's professional buyer network. If you have an issue with PhonePros, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.