PhonePros Reviews

Avg. Customer Review
4 / 5212 Reviews
212 Customer Reviews
(133)
(21)
(11)
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(37)
Customer Reviews
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Showing 2 star reviews ( See All Reviews )
I Sold
Apple iPhone 6s 64GB (Verizon) / Damaged
by Zack M
05/29/2018
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Fast service, they are goin to replace the screen free of charge, it was cracked due to usell’s poor packaging, I still don’t agree with there claims of the charging caus... READ MORE

“Fast service, they are goin to replace the screen free of charge, it was cracked due to usell’s poor packaging, I still don’t agree with there claims of the charging causing the phone to heat up. ” READ LESS

I Sold
Apple iPhone 6s 64GB (Verizon) / Damaged
by Eugene R
04/28/2018
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Not happy with offer for device ”

I Sold
Samsung Galaxy Note 5 (AT&T) / Good
by Enjoli P
05/13/2017

“They only have one person processing buy backs and held my phone for almost two months ”

I Sold
Apple iPhone 5s 32GB (Verizon) / Good
by Michael P
03/05/2017

“still have not received check yet; it has been awhile”

I Sold
Apple iPhone 5s 32GB (AT&T) / Good
by Edward H
02/05/2017

“Sale took nearly a month. Buyer unresponsive. Difficult to contact. (uSell customer service rep helped. Have not had this type of problem in the past. Other sales through... READ MORE

“Sale took nearly a month. Buyer unresponsive. Difficult to contact. (uSell customer service rep helped. Have not had this type of problem in the past. Other sales through uSell have been smooth, seamless, and quick.)” READ LESS

I Sold
Apple iPhone 5c 16GB (Verizon) / Flawless
by Margaret M
01/10/2017
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition
I Sold
Apple iPhone 5s 16GB (AT&T) / Damaged
by Jeremy O
01/07/2017
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Kinda figured it was a scam. Original quote for phone was $90, I ended up with $13. Phone was not in poor condition.”

I Sold
Apple iPhone 5s 16GB (AT&T) / Good
by Paul M
12/22/2016

“sent good phone and you came back with a problem,”

I Sold
Samsung Galaxy Note II SGH-T889 / Good
by Cedella W
05/22/2014

“It took forever for them to receive my phone. It got delivered and sent back to the post office because no one was there to receive the package. That whole exchange made ... READ MORE

“It took forever for them to receive my phone. It got delivered and sent back to the post office because no one was there to receive the package. That whole exchange made it take an extra two days. And after they did receive my phone, the check took a week to get here.” READ LESS

I Sold
Apple iPhone 3GS 16GB / Damaged
by Rodney S
03/09/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I'm still waiting for my check.”

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