A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Phone met all published requirements to sell as Good, not Flawless, and operates as new. It is obvious that uSell assumes that, once mailed, sellers will accept any amou... READ MORE
“Phone met all published requirements to sell as Good, not Flawless, and operates as new. It is obvious that uSell assumes that, once mailed, sellers will accept any amount offered. I will not recommend uSell to friends and family.” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“they said phone in poor condition,so i had them send it back. Went to gazelle got full price ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Sent in my BlackBerry Classic that was in "MINT" condition and flawless. I still even have the original packaging and box that I purchased the device with, but was unable to send in the phone and box due to the packaging uSell provided. ... READ MORE
“Sent in my BlackBerry Classic that was in "MINT" condition and flawless. I still even have the original packaging and box that I purchased the device with, but was unable to send in the phone and box due to the packaging uSell provided. When I shipped the device in, again it was in mint working condition, and had a full charge and recently wiped and booted without issues. After shipping the phone in, received notice that it is in "Damaged" condition and significantly lower quote from $99.60 to $17. It was hard enough to part with this phone at $99, considering I just bought it in Sept 2015 for $350, but no one would offer anything near $99 for it. When I received my device, it no longer boots and displays an Operating System based error, which means it is essentially "bricked" and no longer working. I am extremely dissatisfied with this service, and now have to find 3rd party unsupported tools and software to determine if the device can even be salvaged and get back to a working state. I see this as a poorly executed scam to lower the value of goods, so you and your company can make more money on trades and resell devices. I will be sure to report this to the Better Business Bureau and any other outlet that protects consumers, to ensure services such as this are held responsible for duping people and scamming them out of money” READ LESS
“My free kit never arrived and I had to secure my own packaging to ship my phone. It has been 10 days since they mailed my check and I still haven't received it.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“After being told that my device was only worth a few dollars due to damage, I requested it be returned to me ( I knew the only damage was scratches on the exterior, none ... READ MORE
“After being told that my device was only worth a few dollars due to damage, I requested it be returned to me ( I knew the only damage was scratches on the exterior, none of which affected the functionality of the phone). It was returned with a note that the volume buttons did not work. I checked and double checked the volume buttons, both work fine. I feel the company is playing bait and switch... i.e. have the customer go through the trouble of mailing in the device and then report "damages" that result in a much lower price than originally quoted. ” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“ The phone was not broken. It was working fine when I sent it in. The issue may have been that it was not charged. I didn't want to deal with it so I just had a check for... READ MORE
“ The phone was not broken. It was working fine when I sent it in. The issue may have been that it was not charged. I didn't want to deal with it so I just had a check for the old phone issued. ” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“This is a scam”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“My phone was not damaged”
“Scales my own phone as good condition so did usell but still revised my offer for 1/2 the amount I was originally offered”
“it was a rip off!! first they offer me certain amount to drag me in,then 10 days later i received an email saying ita was half of the first offer,of course you not going ... READ MORE
“it was a rip off!! first they offer me certain amount to drag me in,then 10 days later i received an email saying ita was half of the first offer,of course you not going to go to the struggle to get your phone back! at this point they know you are likely going to accept anything just to get it over with,I had better offers on the spot but went with these people thinking they were honest,bad experience,but thankfully for me,the last one,bad bussines people!” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Find my phone was already turned off. This is a ripoff.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“This is the second time I sold a phone. This is the second time I was offered a fair price and then something was conveniently found to lower the price. There was absolut... READ MORE
“This is the second time I sold a phone. This is the second time I was offered a fair price and then something was conveniently found to lower the price. There was absolutely nothing wrong with the second phone. ” READ LESS
“Nothing to say.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Never received shipping kit after weeks of waiting. Shipped in item with prepaid label instead. Was told item was heavily damaged and was worth a low amount of $10-20. ... READ MORE
“Never received shipping kit after weeks of waiting. Shipped in item with prepaid label instead. Was told item was heavily damaged and was worth a low amount of $10-20. Item in fact was in excellent condition. Told you guys to ship it back, sure enough it arrives in still excellent condition. No screen issues present. Sent to a competitor and they evaluated/tested as good/excellent condition and gave full value. Very poor experience with uSell, never again” READ LESS
“wont use this place ever again...they quote you one price then after they have the phone they tell you something was wrong with it to give you less money than quoted”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“you did not return this phone. you returned the other order. nice job! ”
“I have not received this payment! ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Sent a 9 month old 64g iPhone 6. Offered 270 once received they down graded the offer. To 107. Felt like a scam so I got the phone back. ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I don't understand. I said I had a T-Mobile phone. I had forgot that I unlocked the phone. I feel a unlocked phone is worth more than a T-Mobile phone anyways. I found an... READ MORE
“I don't understand. I said I had a T-Mobile phone. I had forgot that I unlocked the phone. I feel a unlocked phone is worth more than a T-Mobile phone anyways. I found another company that gave me $39 so your loss” READ LESS
“After mailing a phone in Good, not Flawless, condition, I received an e-mail indicating that the phone was damaged, at which point uSell reduced the offered payment by ro... READ MORE
“After mailing a phone in Good, not Flawless, condition, I received an e-mail indicating that the phone was damaged, at which point uSell reduced the offered payment by roughly half. It is obvious that uSell assumed that, once mailed, I would accept the reduced offer. I will not recommend uSell to friends and family.” READ LESS