Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
All 12865 customer reviews
I Sold
Apple iPhone 4 16GB (Other Carrier) / Damaged
by Sean M
12/14/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Offer revised down 100% after sending phone in despite clearly indicating phone's level of damage. Extremely misleading?”

I Sold
Apple iPhone 5 16GB (Verizon) / Damaged
by Sean M
12/14/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Offer revised down 85% after sending phone in despite clearly indicating phone's level of damage. Extremely misleading”

I Sold
HTC One M9 (AT&T) / Damaged
by Angela L
12/14/2015

“Excellent worry free service”

I Sold
Apple iPhone 5c 8GB (Verizon) / Damaged
by Antoine D
12/14/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Price to low”

I Sold
Apple iPhone 5 16GB (Verizon) / Good
by Ashley R
12/14/2015

“got my money quicker than expected and overall it was a positive experience. everything went as described on the website. would definitely use usell again.”

I Sold
Apple iPhone 5s 16GB (Verizon) / Flawless
by Zach H
12/14/2015

“process was quick and easy”

I Sold
Apple iPhone 4 16GB (AT&T) / Good
by Steve J
12/14/2015

“The transaction was smooth and easy, although I didn't get as much money as I thought I would.”

I Sold
Apple iPhone 5c 16GB (Verizon) / Damaged
by Kacie P
12/14/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“The original quote for my iPhone 5c was $95. The phone had never had any issues and I was only selling it because I upgraded and thought I'd get a better deal through uSe... READ MORE

“The original quote for my iPhone 5c was $95. The phone had never had any issues and I was only selling it because I upgraded and thought I'd get a better deal through uSell than though my carrier. I sent my phone in the shipping kit supplied to me and was shocked to receive an email days later with a revised offer of $39.90 based on the "damaged" condition of my phone. It was in PERFECT working order when it left my hands, meaning it was damaged in transit or after arriving at the facility. My offer reflected a non-working touchscreen which had been working just fine less than a week earlier! I was stunned. I reached out to customer service and received a response back from Tiffany. She was incredibly helpful and after a bit of back and forth, we came to an agreement on a revised offer than I was happy with, only a few dollars shy of my original offer. I'm still not sure what happened to my phone, it apparently was dropped or man-handled roughly at some point to cause the issues it now has but uSell was very attentive in addressing my issue and assisting in a resolution. My only advice would be to invest in additional bubble wrap or packing material before sending in your phone with their kit. Part of me wondered if the kit was sufficiently padded enough to protect my phone, now I know better. Other than that, I'm very happy with my experience! Tiffany was great! ” READ LESS

I Sold
Apple iPhone 4S 16GB (AT&T) / Good
by Melissa O
12/14/2015

“Such an easy way to earn cash on old iPhones. Got payment right away. Will definitely use again. ”

I Sold
Apple iPhone 4S 16GB (Verizon) / Flawless
by Thomas A
12/13/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Thought the offer would have been better.”

I Sold
Apple iPhone 5c 16GB (AT&T) / Damaged
by Pieter S
12/13/2015

“Great Transaction thank you”

I Sold
Samsung Galaxy S4 SCH-I545 (Verizon) / Flawless
by Nick L
12/13/2015

“Got my money fast and exactly what I said my phone was worth!”

I Sold
Apple iPhone 5c 16GB (AT&T) / Good
by Sandra B
12/13/2015

“Easy, efficient, received the quoted price and didn't have to pay for shipping.”

I Sold
Apple iPhone 5c 8GB (Verizon) / Damaged
by Rhonda B
12/13/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I know it was worth more then what I get ... i was told that i was getting more of it was worth it ? but i get cheat it out of it ..”

I Sold
Apple iPhone 5 16GB (Verizon) / Damaged
by Erin V
12/13/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Claimed my phone had a pink screen and the back was not original. Wasted my time sending it in. Glad I didn't have to pay for shipping to get it back. ”

I Sold
Apple iPhone 5s 16GB (Sprint) / Good
by Jerry B
12/13/2015

“Great experience!! Usell gave me more than the quoted price. I highly recommend Usell”

I Sold
Apple iPhone 5 16GB (AT&T) / Flawless
by Jeff H
12/13/2015

“Offered me $89.00 for a great conditioned iPhone 5 and tried to drop the price to $72.00 once received so I had the phone returned. Took phone to local repair shop and t... READ MORE

“Offered me $89.00 for a great conditioned iPhone 5 and tried to drop the price to $72.00 once received so I had the phone returned. Took phone to local repair shop and they gave me $125.00 for same phone. I will never use ISell again.” READ LESS

I Sold
Apple iPhone 5 16GB (AT&T) / Damaged
by Chris R
12/13/2015

“Thanks for the easy money!”

I Sold
HTC One (Verizon) / Good
by Vang X
12/13/2015

“Very good service .”

I Sold
Apple iPhone 5c 16GB (AT&T) / Damaged
by Cheyenne S
12/13/2015

“Transaction was excellent!!”

Support Email
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THIS BUYER IS NOT ACTIVE ON USELL
Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.