Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
Showing 1 star reviews ( See All Reviews )
I Sold
Samsung Galaxy S5 (Sprint) / Good
by Samary R
10/22/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I know there were a piece missing but my phone was with NO stracth and in a good condition!! Not fair from $232 to $173”

I Sold
Apple iPhone 5 16GB (Verizon) / Damaged
by David C
10/20/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Sent in my iPhone 5 in excellent condition. Received a message from uSell once they received the phone stating that the screen was in damaged condition and has the "pink... READ MORE

“Sent in my iPhone 5 in excellent condition. Received a message from uSell once they received the phone stating that the screen was in damaged condition and has the "pink hue" around the edge. This has been an issue with some of the iPhone 5 screens when updating to ios 7. My phone had previously been through all of the ios 7 updates and into ios 8 without ever having this problem. I also have always had the extended warranty through Verizon so if i did have this issue, I wouldve had the screen replaced AT NO CHARGE. So I declined their revised offer (which was half of the original) and had them ship my phone back. I received my phone and sure enough there was a "pink hue" around the edge of the screen that has never been there. But it gets even better, THE SIM CARD HAD BEEN REMOVED FROM THE PHONE! So you got it, uSell STOLE MY SIM CARD, and swapped my screen for a damaged one!! Please do not make the same mistake I did!! Trade in your device through a reputable company like Verizon,Amazon,Apple, Best Buy,etc. ” READ LESS

I Sold
Apple iPhone 4 8GB (AT&T) / Good
by Linda F
10/17/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“Haven't received payment and according to usell it's been issued”

Support Email
[email protected]
THIS BUYER IS NOT ACTIVE ON USELL
Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.