Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
All 12865 customer reviews
I Sold
Apple iPhone 6 16GB (AT&T) / Damaged
by Tara J
11/30/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I was disappointed when the first return package came postage due. I declined the packet and requested a return slip and after that the process was very quick and unders... READ MORE

“I was disappointed when the first return package came postage due. I declined the packet and requested a return slip and after that the process was very quick and understandable. While I declined the offer, my phone was returned quickly. I would use this service again should the need arise.” READ LESS

I Sold
Apple iPhone 5 16GB (Verizon) / Damaged
by Lawrence O
11/30/2015

“Will use your co again”

I Sold
Apple iPhone 5 16GB (Verizon) / Damaged
by Olympus M
11/30/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“great service thanks”

I Sold
Apple iPhone 5 16GB (Verizon) / Good
by Olympus M
11/30/2015

“good service thanks”

I Sold
BlackBerry Z30 / Good
by Olympus M
11/30/2015

“good service thanks”

I Sold
Apple iPhone 5 16GB (Verizon) / Good
by Olympus M
11/30/2015

“good service thanks”

I Sold
Apple iPhone 5 16GB (Verizon) / Good
by Olympus M
11/30/2015

“good service thanks”

I Sold
BlackBerry Q10 (Verizon) / Good
by Olympus M
11/30/2015

“great service thanks”

I Sold
Apple iPhone 6 64GB (Sprint) / Damaged
by Markesha W
11/30/2015

“Great ! Experience fast ”

I Sold
Apple iPhone 4S 32GB (AT&T) / Flawless
by Karen S
11/29/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“We received the shipping envelope right away & within a couple of weeks we had a check. Great service. ”

I Sold
Apple iPhone 6 Plus 64GB (T-Mobile) / Flawless
by Norman R
11/29/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Transaction went pretty well, took a little longer this time compared to my first which had the same issue pop up. Overall pleased with the experience.”

I Sold
Apple iPhone 6 16GB (AT&T) / Flawless
by Deborah E
11/29/2015

“Excellent service. They give you step-by-step directions and quick service!”

I Sold
Apple iPhone 5 16GB (Unlocked) / Damaged
by Matthew L
11/29/2015

“Price wasnt quite as high as other places, but I wasn't sure if other sites took damaged phones. Mine was scratched up plus it had one broken volume button, and not accep... READ MORE

“Price wasnt quite as high as other places, but I wasn't sure if other sites took damaged phones. Mine was scratched up plus it had one broken volume button, and not accepted by Amazon. So I was relieved uSell took it in. When I received the packaging to send the phone to uSell though, I was a bit worried since it was just a simple plastic envelope with bubble paper so I am not sure if that is safe, especially considering it has a battery. But anyway, good experience overall!” READ LESS

I Sold
Apple iPhone 5s 16GB (Verizon) / Damaged
by Connor M
11/29/2015

“It was easy to send my phone into the company with the prepaid packaging provided, and the check came soon after! Couldn't be happier with my experience with uSell!”

I Sold
Apple iPhone 5 16GB (AT&T) / Good
by Andrew S
11/29/2015

“Reimbursement as promised, delivered quickly”

I Sold
Apple iPhone 5c 16GB (Verizon) / Flawless
by Charles O
11/29/2015

“I sent to you what I thought was a flawless 5c iPhone. The reviewer indicated that there was a pink hue over the screen and reduced the sale amount by ~$18. I decided aga... READ MORE

“I sent to you what I thought was a flawless 5c iPhone. The reviewer indicated that there was a pink hue over the screen and reduced the sale amount by ~$18. I decided against accepting the reduced offer. When I received the phone back to me, I did notice a very obvious pink hue over the screen. I also noted an obvious scratch on the back of the phone, which I don't believe was there when I sent it to you. I have used that phone for two years and never saw a pink hue over the screen, and one of the reasons that I felt it was in flawless condition was that I did not see any scratches on the device. Obviously, I cannot prove it, but it appears that my phone was switched with another phone. The pink hue was so obvious, I'm sure I would have noticed it before and the fact that I had a case covering the phone and not seeing any scratches before I sent it to you, again, makes me feel uncomfortable. ” READ LESS

I Sold
Apple iPhone 5s 32GB (Verizon) / Damaged
by Jill S
11/29/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Was told it was damaged but I brought it to Verizon beforehand and was not told that at all. Had SIMS card in phone, returned without card! Seems like you offer one price... READ MORE

“Was told it was damaged but I brought it to Verizon beforehand and was not told that at all. Had SIMS card in phone, returned without card! Seems like you offer one price and hope to give a customer a cheaper price. Would definitely not recommend anyone use your services.” READ LESS

I Sold
Apple iPhone 5 16GB (AT&T) / Damaged
by Jim H
11/29/2015

“No problems. Process went pretty fast.”

I Sold
Apple iPhone 6 16GB (Verizon) / Flawless
by Karen L
11/29/2015

“Fast reliable and efficient”

I Sold
Samsung Galaxy S6 Edge (T-Mobile) / Damaged
by Ian S
11/29/2015

“Very easy to deal with and use”

Support Email
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THIS BUYER IS NOT ACTIVE ON USELL
Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.