Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
All 12865 customer reviews
I Sold
Apple iPhone 4S 16GB (Sprint) / Damaged
by Danielle D
02/27/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“I was told there was something wrong with the device and was offered a lower price but no details were given as to what was wrong. ”

I Sold
Apple iPhone 5c 16GB (Sprint) / Good
by Rebeccah R
02/27/2015

“Super quick and easy!”

I Sold
Apple iPhone 5s 32GB (Unlocked) / Good
by Dustin W
02/27/2015

“Easy, quick, fair...”

I Sold
Apple iPhone 4 8GB (AT&T) / Good
by Deb T
02/27/2015

“Great offer rec money quickly”

I Sold
Samsung Galaxy Note II SGH-i317 / Flawless
by Bruce H
02/27/2015

“That was the easiest thing i ever did! I cant believe I waited so long to try this”

I Sold
Samsung Galaxy S III SCH-I535(Verizon) / Good
by Robert W
02/27/2015

“Great Service/Company! Enjoyed the whole process, very painless.”

I Sold
Apple iPhone 5 16GB (AT&T) / Damaged
by Louie J
02/27/2015

“Very easy and fast, from requesting to sell, to receiving return package to send old iPhone, until $$ in my bank account.! I would recommend to anyone.”

I Sold
Apple iPhone 4 8GB (AT&T) / Good
by Courtney H
02/27/2015

“The whole process (from receiving my prepaid shipment supplies to receiving my check) took about two weeks total. Great service. ”

I Sold
Apple iPhone 5 16GB (AT&T) / Damaged
by Katherine M
02/27/2015

“They sent me the check with the exact amount of the quote I was given. Would absolutely sell all of my stuff here!”

I Sold
Samsung Galaxy S4 SGH-M919 (T-Mobile) / Good
by Christene B
02/26/2015

“It was a simple, quick process and I got a great price for my device. Great experience!”

I Sold
Apple iPhone 5c 16GB (Sprint) / Damaged
by joanne p
02/26/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I would like to receive my phone back I never received a check ”

I Sold
Apple iPhone 5 64GB (Verizon) / Good
by mark v
02/26/2015

“very easy to do. wish i had done it sooner. works easy with paypal”

I Sold
Samsung Galaxy S5 (AT&T) / Good
by Robert D
02/26/2015

“Quick & easy thx”

I Sold
Apple iPhone 5 32GB (Verizon) / Damaged
by Celeste E
02/26/2015

“If I could give this negative 500 stars I would. I sent my iPhone5 in. I had said it was damaged due to scuff and scratches. But the phone was in great shape just not fla... READ MORE

“If I could give this negative 500 stars I would. I sent my iPhone5 in. I had said it was damaged due to scuff and scratches. But the phone was in great shape just not flawless. They had given me an offer of $64. I put the phone in the packaging they sent me and mailed it. After they received it they emailed me a revised offer of $8 and said it was due to a bent frame. I didn't understand how it could have a bent frame. I never noticed it but maybe it was something I couldn't see? I had the phone returned because it was worth more keeping it for a backup. When I recieved the phone my phone was severely damaged. I could see the frame bent and the screen was cracked. They wrote on the test ticket all the damage I could see. My phone was never in this bad shape. I almost wonder if this was even my phone. I believe the phone got damaged in shipping it to them. I called and they said that in their clause they are not responsible for damage during shipping. So now I have a severely damaged iphone. Usell should provide proper shipping kits with boxes. Not a bag with bubble wrap. That's not enough protection. Or they should tell people to package there stuff properly and email a shipping label. This would have avoided the whole situation and I wouldn't give you a bad review. Thanks for nothing. ” READ LESS

I Sold
Apple iPhone 5 32GB (AT&T) / Good
by Jennifer A
02/26/2015

“Great communication, feedback and service. I originally described the phone as in Good condition...not realizing there were problems with the power button. USell explai... READ MORE

“Great communication, feedback and service. I originally described the phone as in Good condition...not realizing there were problems with the power button. USell explained in great detail the problem and the reason the product description needed to be downgraded. I appreciate their thorough follow through and explanations. ” READ LESS

I Sold
Apple iPhone 4S 16GB (Sprint) / Good
by Dan G
02/26/2015

“They sent my check right away and the revised offer i was ok with it. I will definitely be using usell again in the future. ”

I Sold
Apple iPhone 5 16GB (Verizon) / Damaged
by Ashlee V
02/26/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“First of all. It took forever to receive the mail in kitty. Then, I was told that my phone had a bent frame and a bad battery when I know for a fact that all that they... READ MORE

“First of all. It took forever to receive the mail in kitty. Then, I was told that my phone had a bent frame and a bad battery when I know for a fact that all that they phone needed was a new LCD digitizer. That only reason I spilled it at all its because I got a brand new phone for Christmas. If any further damage had hairnet to the phone, it was during shipping to your facility. I'm not very happy at all” READ LESS

I Sold
Samsung Galaxy S5 (AT&T) / Flawless
by William F
02/26/2015

“I had never used a service like Usell before and have to admit that I had some hesitation. The transaction could not have gone more smoothly! Everything was explained and documented all along the way. Very fast and efficient with no surprises.... READ MORE

“I had never used a service like Usell before and have to admit that I had some hesitation. The transaction could not have gone more smoothly! Everything was explained and documented all along the way. Very fast and efficient with no surprises. I would not hesitate to use Usell again or recommend it highly to anyone.” READ LESS

I Sold
LG G3 D850 (AT&T) / Good
by Melissa M
02/25/2015

“I'm not happy that on February 18th 2015, I JUST happened to look again at the offers for a lgg3 in good condition, & usell was offering $188. The price I was quoted jus... READ MORE

“I'm not happy that on February 18th 2015, I JUST happened to look again at the offers for a lgg3 in good condition, & usell was offering $188. The price I was quoted just a few days before was ONLY $144.25. My check wasn't even printed yet sent out to me yet. It was sent out on February 19, 2015. I DON'T know why usell couldn't or yet WOULDN'T have given me the higher price once it became available. The offers NOT set in stone here. By usell's own statement the price quote may very once the phone is looked over & checked out. So what the hell!!? They can adjust it down but NOT up? What crap!! I'm on social security & do NOT have much money at ALL & $44 may NOT seem like a lot to some but that's the difference between food on the table for 2-3 days for me... So THANKS A LOT!! ESPECIALLY SINCE I'M A REPEAT CUSTOMER /SELLER TO YOU USELL. Thanks for looking out for your repeat customers...😭.I feel completely and totally ripped off. 😪😥” READ LESS

I Sold
Samsung Galaxy S4 SCH-I545 (Verizon) / Good
by Cecilia B
02/25/2015

“The process was quick, smooth, and simple. I would do it again and highly recommend. ”

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