“Phone was in good condition except for a small screen burn in. Came back with an offer of 1/3 of the original offer. Even if the phone was fully broken I could have gotte... READ MORE
“Phone was in good condition except for a small screen burn in. Came back with an offer of 1/3 of the original offer. Even if the phone was fully broken I could have gotten more. No thanks.” READ LESS
“I asked for my package and got a tracking number. When I went to see where my package was, the USPS website said a label had been printed and no package was shipped and ... READ MORE
“I asked for my package and got a tracking number. When I went to see where my package was, the USPS website said a label had been printed and no package was shipped and that was the case for a long time. My package came two days late during which usell kept sending me emails asking where my phone was at. I did get paid but I will not be recommending usell to anyone.” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“They took a week after receiving it to say they had it and then said it had a clogged port. They reduced their offer by more than 50%. I declined. They did ship it bac... READ MORE
“They took a week after receiving it to say they had it and then said it had a clogged port. They reduced their offer by more than 50%. I declined. They did ship it back quickly, but they didn't send back my power cord. The power port works fine so I don't know. It may be the headphone jack but I only have bluetooth so I don't know. ” READ LESS
“Tried to low ball me on phone and cut price in half. ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Took a very long time to get my package in the mail to mail my phone. Once i did get it i sent right away only to get a message that my phone that i sent was not working... READ MORE
“Took a very long time to get my package in the mail to mail my phone. Once i did get it i sent right away only to get a message that my phone that i sent was not working and i would get a reduced offer. Was told it would not charge. My phone was sent back to me. I checked it and it charges without issue. Seems like they just want to get you phone and then revise the offer down. ” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Communication wasn’t very good. I got half of my original offer although I did everything I needed to on my end. ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Phone only had minor back damaged other then that phone was in perfect condition screen wise”
“The buyer claimed there was a scratch on the screen and it needed replaced. Therefore, I did not receive the original amount offered. There was no scratch on the screen a... READ MORE
“The buyer claimed there was a scratch on the screen and it needed replaced. Therefore, I did not receive the original amount offered. There was no scratch on the screen as it had always had a screen protector on. ” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Buyer claimed the device was Damaged (perhaps to get a lower buying price, after the fact?), so I had them return it, but they kept my awesome Motorola Turbo Charger. I ... READ MORE
“Buyer claimed the device was Damaged (perhaps to get a lower buying price, after the fact?), so I had them return it, but they kept my awesome Motorola Turbo Charger. I am using my device just fine. ” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“My package took 3 days after the carrier attempted to delivery it to recieve it. The whole proccess took almost 3 weeks. I will not be using this service again.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“ User had very unrealistic expecatations on phone condition. Tried to find any excuse not to pay full price”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Shipping was a little slow then downgraded the offer to under $2.00. Asked to have it shipped back, sold it on a local site myself and was paid fairly. ”
“I find that no matter how prefect the phone is, Usell always find something. In this case, it was chipped paint. Chipped paint? I emailed Usell about this determination ... READ MORE
“I find that no matter how prefect the phone is, Usell always find something. In this case, it was chipped paint. Chipped paint? I emailed Usell about this determination and never received a response. ” READ LESS
“The phone I returned was in good condition, normal wear and tear, but fully functioning. Offer was cut in half upon review. Phone was returned in a less than timely man... READ MORE
“The phone I returned was in good condition, normal wear and tear, but fully functioning. Offer was cut in half upon review. Phone was returned in a less than timely manner. ” READ LESS
“I have sent in my phones to Usell a couple of times and they always find something wrong with them to lower the price. The last one was chipped paint on 2 different pho... READ MORE
“I have sent in my phones to Usell a couple of times and they always find something wrong with them to lower the price. The last one was chipped paint on 2 different phones. When I questioned this no one responded. ” READ LESS
“Prior to sending you the phone, I had noticed NO problems/issues AT ALL with the display. Given that, I was very upset when you lowered your offer from $33 to $15. For ... READ MORE
“Prior to sending you the phone, I had noticed NO problems/issues AT ALL with the display. Given that, I was very upset when you lowered your offer from $33 to $15. For what must have been a tiny problem, it seemed very picky and small on your part. Otherwise my experience was excellent, including on the other phone I sent to you.” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I would never used service again . I think usell is unfair with your offers.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Shouldve been more money for the phone. At least $5 or more... Didn't really see what the issue was with the phone, but it's your world... ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“My phone was NOT damaged. The crack was in the Zagg screen cover. I attached a note explaining that. So going from 50 to 10 dollars was not appreciated. ”