Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
Showing 1 star reviews ( See All Reviews )
I Sold
Apple iPhone 4S 16GB (Sprint) / Damaged
by attyanna d
12/27/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Wasn't happy overall ”

I Sold
Apple iPhone 4S 16GB (Verizon) / Good
by Dennis O
12/27/2014

“Classic bait and switch tactics. My phone had the smallest crack on the back of it but otherwise in perfect working order. Yet, the price offered dropped almost half, cos... READ MORE

“Classic bait and switch tactics. My phone had the smallest crack on the back of it but otherwise in perfect working order. Yet, the price offered dropped almost half, costing me time and money. ” READ LESS

I Sold
Apple iPhone 4 16GB (Verizon) / Flawless
by Myles T
12/27/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“Not very good. 7 bucks for a perfect IPhone?”

I Sold
Samsung Galaxy S4 SGH-I337 (AT&T) / Good
by greg c
12/26/2014

“Take to long I haven't received my check yet”

I Sold
Apple iPhone 3G 8GB / Damaged
by jeffery b
12/26/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“I sent phone off with hopes that i would recieve Compensation, yet I receive my phone back in the mail. The parts on my Apple iPhone could have been utilized for spare pa... READ MORE

“I sent phone off with hopes that i would recieve Compensation, yet I receive my phone back in the mail. The parts on my Apple iPhone could have been utilized for spare parts. I still don't understand why to not have sold your company for spare partsI will not recommend you to anyone and will write a personal reviewIn regards to this matter” READ LESS

I Sold
Samsung Galaxy Note SGH-i717 / Damaged
by LaDarius J
12/26/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I haven't gotten my check yet. It's been two weeks and haven't received anything.”

I Sold
Apple iPhone 5 16GB (Verizon) / Damaged
by Katie P
12/26/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I was very upset with the service of this company. When I signed up to send in my phone...I was told I would be getting 90 some odd dollars for my damage phone...the only... READ MORE

“I was very upset with the service of this company. When I signed up to send in my phone...I was told I would be getting 90 some odd dollars for my damage phone...the only thing that was wrong with it was that the phone was locked...I even sent a letter in explaining this because there was no where to tell you about this when I signed up. Then all of a sudden my phone offer price dropped down to 27.20! That to me was an insult! Not a happy customer at all!” READ LESS

I Sold
Apple iPhone 5 16GB (Unlocked) / Damaged
by Rodrigo A
12/26/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“They don't stick to the offer Takes too much time... READ MORE

“They don't stick to the offer Takes too much time Gazelle.com was much better and faster they actually committed to there offer ” READ LESS

I Sold
Apple iPhone 4S 16GB (Sprint) / Damaged
by Cherise R
12/25/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Horrible do not use!!!!!!”

I Sold
Nokia Lumia 920 / Flawless
by michael g
12/25/2014

“They offered me less than two bucks for my Nokia 920. Not a scratch. Reason given was "not in service".. Yeah duh, I took my SIM out for my new phone. Waste of time”

I Sold
Samsung Galaxy S4 SCH-I545 (Verizon) / Good
by Amanda D
12/25/2014

“Offered me $136 for my galaxy s4, I sent it in then a few days later got an email claiming my phone's touch screen wasn't attached but still worked, offered me $33..... s... READ MORE

“Offered me $136 for my galaxy s4, I sent it in then a few days later got an email claiming my phone's touch screen wasn't attached but still worked, offered me $33..... sorry but I reclined.... will go with other company from now on..... sorry not sorry” READ LESS

I Sold
Apple iPhone 4S 8GB (Verizon) / Damaged
by Hilda S
12/25/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I hate usell”

I Sold
Apple iPhone 3GS 8GB / Good
by Marion B
12/25/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“I don't like your service. You originally offered $30 for my iphone. Then once I sent it I didn't hear from you all for some time until I got a message stating that my de... READ MORE

“I don't like your service. You originally offered $30 for my iphone. Then once I sent it I didn't hear from you all for some time until I got a message stating that my device had been recycled. I was not informed ahead of time that you were going to recycle my phone. I would have appreciated it if you had told me and then let ME make the decision to recycle or return my phone. I would have opted for the latter. You get no stars and thumbs down.” READ LESS

I Sold
Apple iPhone 6 64GB (Verizon) / Flawless
by Gregory W
12/23/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Terrible experience felt I was misled.would never deal with us ell agian”

I Sold
Apple iPhone 4 16GB (Verizon) / Damaged
by roberta f
12/22/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“should take all devices no matter what ”

I Sold
Apple iPhone 5 16GB (Sprint) / Damaged
by Aaron T
12/22/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Before I sent my phone off the offer i received was for 49 for my device. Got an email from you guys saying 32 dollars for my device”

I Sold
Apple iPhone 5 16GB (AT&T) / Flawless
by Maraya F
12/22/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“Still haven't gotten my phone back complete rip off I hate this company all lies terrible people waiting for my phone back ”

I Sold
Apple iPhone 5s 32GB (AT&T) / Damaged
by Maraya F
12/22/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Worst service ever gave me a quote then tried to give me 30$ for a brand new phone with no scratches or breakage complete rip off and still haven't gotten my phone back r... READ MORE

“Worst service ever gave me a quote then tried to give me 30$ for a brand new phone with no scratches or breakage complete rip off and still haven't gotten my phone back rip off company never use again never recommend just Shane and a scam pathetic ! ” READ LESS

I Sold
Apple iPhone 5 16GB (Sprint) / Damaged
by Arianna B
12/22/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“I never write comments or leave reviews, however my recent experience with uSell was SO AWFUL I feel compelled to share what I went through so people are aware of what co... READ MORE

“I never write comments or leave reviews, however my recent experience with uSell was SO AWFUL I feel compelled to share what I went through so people are aware of what could happen if you use their services. I don't even have enough space here to go through all the details of all that went wrong. The short story is that I sent uSell a flawless iPhone 5s 64GB with At&t - however, after several weeks their "inspectors" sent me an email stating that I sent in a damaged iPhone 5 with Sprint (I have never used Sprint - I have been with At&t for more than 10 years) - therefore they revised the offer and do I want to sell or have it back. I informed their "customer service" (there is no way to talk to a real person, only email) that they had the wrong device, even providing them the IMEI number of the device I sent them to sell. I did not say I wanted the revised offer, OR the device back, as it obviously was not my device and I wouldn't want someone else's damaged property instead of my phone. Before they got back to me about the mix up (they are supposed to do it in 24 hours however took 6 DAYS!!), they processed the revised order anyway because 'I had x days to accept or reject the offer'. They admitted that the IMEI I gave them didn't match the device they had on file for me, however whatever their "inspectors" say goes (I have no idea who these people are), and they already processed the order, and "according to our stipulations blah blah blah" that was that. Basically uSell stole my property, and didn't make any attempts at rectifying the situation or making any restitution. DO NOT USE THEM - they are UNPROFESSIONAL and DISHONEST. I'd say they're fine for damaged phones that aren't worth much, but I would definitely NOT send them nice ones as they can just take them and switch them with another device. If you have a phone worth some money I'd use another seller where you can have more control over what happens in the transaction. ” READ LESS

I Sold
Apple iPhone 5c 32GB (Verizon) / Damaged
by Jacqueline J
12/22/2014
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Got less than half of my offer because "find my iPhone was on" even though I turned it off when I was asked to. ”

Support Email
[email protected]
THIS BUYER IS NOT ACTIVE ON USELL
Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.