Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
Showing 1 star reviews ( See All Reviews )
I Sold
Apple iPhone 6 16GB (T-Mobile) / Damaged
by Heather V
10/03/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I was told I was getting one price then it dropped significantly so I asked for my phone back. My phone still hasn't arrived and it's been 2 weeks since I've asked and ab... READ MORE

“I was told I was getting one price then it dropped significantly so I asked for my phone back. My phone still hasn't arrived and it's been 2 weeks since I've asked and about 4 weeks that my phone has been gone. I'm very upset with the customer service. I'm now out a phone AND MONEY! ” READ LESS

I Sold
Apple iPod Nano 7th Generation 16GB / Damaged
by Jennifer K
10/03/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I never had a problem with this company before but they said that my iPod screen was separating from the iPad. I did not see, but whatever. The only good thing I can say ... READ MORE

“I never had a problem with this company before but they said that my iPod screen was separating from the iPad. I did not see, but whatever. The only good thing I can say is that they did return my iPod and not someone else's.” READ LESS

I Sold
Apple iPhone 6 16GB (Verizon) / Damaged
by mark o
10/02/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Sent in as damaged. Didn't pay”

I Sold
Apple iPhone 5s 32GB (AT&T) / Damaged
by Tarra S
10/01/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I sent in my phone after getting a quote for $97. My phone was in good but not perfect condition. After "testing" I was notified that my phone was damaged in multiple w... READ MORE

“I sent in my phone after getting a quote for $97. My phone was in good but not perfect condition. After "testing" I was notified that my phone was damaged in multiple ways and that I would be given $7 or the phone returned to me. I asked for the phone to be sent back. The test results listed several things wrong with my phone that weren't there when I sent it. Evidently some damage was done during the testing process. Not impressed.” READ LESS

I Sold
Apple iPhone SE 16GB (T-Mobile) / Flawless
by Zakia W
10/01/2016

“Nothing to say”

I Sold
Samsung Galaxy Note II SCH-i605 / Good
by Everett B
09/30/2016

“I sent in a phone with only a few scratches on the case, I received and email telling me the screen was cracked. it was never cracked, this must been damaged in shipping... READ MORE

“I sent in a phone with only a few scratches on the case, I received and email telling me the screen was cracked. it was never cracked, this must been damaged in shipping. I was cheated out of half my quoted price. I will not use Usell again” READ LESS

I Sold
Apple iPhone 6 Plus 64GB (AT&T) / Damaged
by Chase S
09/29/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Weird u said it was damaged due to won't charge. ... READ MORE

“Weird u said it was damaged due to won't charge. I plugged in and charged fine ” READ LESS

I Sold
Apple iPhone 6 16GB (Verizon) / Damaged
by Tidiane B
09/29/2016

“If your phone is too damaged, you sell will drastically diminish the amount offered on their website. If they are willing to decrease offers by nearly 80%, why not have a... READ MORE

“If your phone is too damaged, you sell will drastically diminish the amount offered on their website. If they are willing to decrease offers by nearly 80%, why not have a category for extremely damaged phones? ” READ LESS

I Sold
Apple iPhone 5s 16GB (AT&T) / Good
by Cheryl M
09/29/2016

“This phone was only about a month old and they said it had issues. Not true. I'm starting to wonder if something happened during shipment of the phones because they were ... READ MORE

“This phone was only about a month old and they said it had issues. Not true. I'm starting to wonder if something happened during shipment of the phones because they were fine when they were sent out. I call BS” READ LESS

I Sold
Nintendo 3DS XL / Flawless
by Marion P
09/26/2016

“We sent the phone in but never received the check...”

I Sold
Apple iPhone 5 16GB (Verizon) / Good
by Michael L
09/26/2016

“This is the 2nd time that my actual offer came in well below the proposed offer. This phone was in great condition and you offered me half of what you quoted me. Feels li... READ MORE

“This is the 2nd time that my actual offer came in well below the proposed offer. This phone was in great condition and you offered me half of what you quoted me. Feels like a scam. ” READ LESS

I Sold
Apple iPhone 5s 16GB (AT&T) / Damaged
by Arlene B
09/26/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“My phone was not damaged you guys are full of it I give you a zero”

I Sold
Apple iPhone SE 16GB (Verizon) / Good
by Jaida B
09/24/2016

“My iPhone SE broke in the mail and I lost about $100 ”

I Sold
Apple iPhone 5s 32GB (AT&T) / Good
by Shahbaz S
09/24/2016

“iPhone in perfect condition, fully reset to factory settings, got an offer to send it for $93. Week later uSell emails me saying they'll only give me $40 for it, because ... READ MORE

“iPhone in perfect condition, fully reset to factory settings, got an offer to send it for $93. Week later uSell emails me saying they'll only give me $40 for it, because of what they said was for "display moves when pressed in upper right corner." No such problem is noticeable, even after I got the phone back -- which I chose to have returned to me -- and now had a phone with greasy fingerprints on it and the protective display cover had been ripped off without replacement.” READ LESS

I Sold
Apple iPhone 5s 16GB (Verizon) / Good
by Julia M
09/23/2016

“When I shipped my iPhone it was in great condition. I was only selling it because I bought a phone with more memory. My phone was rejected because of a supposed issue wit... READ MORE

“When I shipped my iPhone it was in great condition. I was only selling it because I bought a phone with more memory. My phone was rejected because of a supposed issue with the screen, which I had never experienced. When my phone was returned to me, it would no longer charge (another issue I had never experienced) so I was unable to sell it to another company. Somehow my perfectly functioning iPhone 5s is now worthless after sending it to you. I'm very unhappy as this phone was worth at least the $84 you had originally offered me. ” READ LESS

I Sold
Apple iPhone 6 16GB (Other Carrier) / Damaged
by mark o
09/23/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Locked in at one price for damaged and they wouldnt pay me because it was too damaged?”

I Sold
Apple iPhone 4 16GB (Verizon) / Flawless
by Russell M
09/23/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“U got an apple iPhone 4 16GB that was flawless sent to U and did not like it. Then U wanted to keep it for nothing.”

I Sold
Apple iPhone 5c 16GB (AT&T) / Damaged
by John C
09/22/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Sent you a phone that was not damaged and you guys said the glass was coming off another lie. Only glad I got my phone back. But you did not put the sim card back. Will... READ MORE

“Sent you a phone that was not damaged and you guys said the glass was coming off another lie. Only glad I got my phone back. But you did not put the sim card back. Will never do business with you guys ever again. I am glad you at least turned back my phone.” READ LESS

I Sold
Apple iPhone 5s 16GB (AT&T) / Damaged
by Ted N
09/22/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Never, ever do business with this company! Highly deceptive. ”

I Sold
Apple iPhone 6 Plus 64GB (Unlocked) / Damaged
by samson n
09/20/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“$28 for a iPhone is bullshi”

Support Email
[email protected]
THIS BUYER IS NOT ACTIVE ON USELL
Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.