Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
Showing 1 star reviews ( See All Reviews )
I Sold
Apple iPhone 5c 16GB (Verizon) / Damaged
by Henry W
09/19/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“Phone in perfect working order. I won't try Udell again.”

I Sold
Apple iPhone 5s 16GB (AT&T) / Good
by carlos c
09/18/2016

“worst place to transact with. Will never do business with you again Will not recommend to anyone. Bunch of crooks. Have report them to the BBB”

I Sold
Samsung Galaxy Note Edge (Verizon) / Damaged
by Kourtney K
09/18/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“Item has been inspected by Verizon and there is no damage as claimed by your company. I would never recommend your services to anyone. I have filed a better business bure... READ MORE

“Item has been inspected by Verizon and there is no damage as claimed by your company. I would never recommend your services to anyone. I have filed a better business bureau complaint ” READ LESS

I Sold
Apple iPhone 5s 16GB (Verizon) / Damaged
by mark o
09/18/2016

“Lied about iCloud being on. It was off”

I Sold
Apple iPhone 6 64GB (AT&T) / Damaged
by samson n
09/18/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“fcuk your $28.00”

I Sold
Apple iPhone 6s 64GB (Verizon) / Damaged
by Trace B
09/13/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Never got my check!!!”

I Sold
Apple iPhone 5s 16GB (Verizon) / Good
by John H
09/13/2016

“My impression is uSell uses deceptive practices. You found/described a fault (pink hue) with my iPhone, which didn't exist, as verified when I sent the phone to Gazelle ... READ MORE

“My impression is uSell uses deceptive practices. You found/described a fault (pink hue) with my iPhone, which didn't exist, as verified when I sent the phone to Gazelle instead. It appears to me uSell offers higher initial prices in your estimates, then finds nonexistent faults that work in your favor. Just a perception?” READ LESS

I Sold
Apple iPad Air 16GB WiFi / Good
by Ethan H
09/12/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“sucks ripped me off and didn't get my check and it's been 3 3 weeks”

I Sold
Apple iPhone 6s Plus 16GB (Verizon) / Flawless
by Stephanie M
09/12/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“Didn't receive my item back in the mail at all and no tracking number was sent for me to look for it on its way back ”

I Sold
Apple iPhone 5 16GB (Verizon) / Good
by Hannah H
09/11/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Didn't know how to turn off find my iphone and got ripped off. ”

I Sold
Apple iPhone 5c 16GB (Verizon) / Damaged
by caitlyn f
09/10/2016

“I never received the check for the product, it says it was sent the 30th of August and today is the 11th of September.”

I Sold
Apple iPhone 6 16GB (Sprint) / Damaged
by Quinn H
09/10/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Took too long”

I Sold
Samsung Galaxy Note 4 (Sprint) / Damaged
by Anna C
09/09/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“i didnt git the phone back like they said”

I Sold
Apple iPhone 5c 8GB (Verizon) / Good
by Eric M
09/09/2016

“ Never using this service again ”

I Sold
Apple iPhone 6 16GB (Unlocked) / Damaged
by Joshua R
09/09/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I was told my Iphone was damaged, I know it's not because I took the phone apart before I sent it in and put it back together to make sure it was good. I had used your company before and it was a good and quick transaction, not sure what happened on this one, but I won't be using again. ... READ MORE

“I was told my Iphone was damaged, I know it's not because I took the phone apart before I sent it in and put it back together to make sure it was good. I had used your company before and it was a good and quick transaction, not sure what happened on this one, but I won't be using again. I sold it to another vendor who promptly gave me the full amount promised.” READ LESS

I Sold
Samsung Galaxy Note 4 (Verizon) / Good
by Demi B
09/09/2016

“was offered $117 for my device that was in nearly PERFECT condition. sent it in and days later was contacted and told my offer was being lowered to $67 because they "righ... READ MORE

“was offered $117 for my device that was in nearly PERFECT condition. sent it in and days later was contacted and told my offer was being lowered to $67 because they "right side of the screen moved when touched"... its a touch screen phone so I found that to be a rather confusing problem but no further details were given. I chose to decline the offer, had my device shipped back and chose another service. Sent my device in and that company actually increased my original quoted offer because my phone was in perfect working condition.” READ LESS

I Sold
Apple iPhone 6s 128GB (AT&T) / Flawless
by Marc L
09/09/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I think you cheated me. This phone should have been unlocked, but you said it was not. We had apple check it to make sure it was unlocked and then you changed the sell pr... READ MORE

“I think you cheated me. This phone should have been unlocked, but you said it was not. We had apple check it to make sure it was unlocked and then you changed the sell price to more than $150 less. Therefore we ultimately went to a different company. ADDITIONALLY, I sold another phone thru you and was quoted about $39 for a admittedly broken phone. You sent me a check for $5. Cheaters in my opinion. I will never use you again and would not recommend your company to anyone.” READ LESS

I Sold
Apple iPhone 6 16GB (Verizon) / Flawless
by Anthony C
09/08/2016

“I sent phone in marked as flawless. You received phone in flawless condition. This is how it was marked by you. You then reduced my payment offer by $80.00. Claiming the ... READ MORE

“I sent phone in marked as flawless. You received phone in flawless condition. This is how it was marked by you. You then reduced my payment offer by $80.00. Claiming the screen moved. If it wasn't flawless, you should have marked it that way. ” READ LESS

I Sold
Samsung Galaxy S6 Edge Plus (Verizon) / Flawless
by bryant r
09/08/2016

“sent the phone back and lowered the pay price”

I Sold
Apple iPhone 5s 32GB (AT&T) / Good
by Alex S
09/06/2016

“My original offer was cut in half because they claimed my item was damaged. It was in perfect condition when I sent it in, so it was either damaged in transit or the per... READ MORE

“My original offer was cut in half because they claimed my item was damaged. It was in perfect condition when I sent it in, so it was either damaged in transit or the person inspecting the phone damaged it. It definitely was not damaged when I sent it in so I had my phone returned to me. I chose this site because they had the highest offer but I feel like this is a scam.” READ LESS

Support Email
[email protected]
THIS BUYER IS NOT ACTIVE ON USELL
Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.