A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“No se lis técnicos que tienen si envÃa un teléfono que no prende y te dicen un precio y después cambian ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Very very very very poor....”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Very very horrible”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“When I sent my iPhone to you, I checked off the most damaged category I could. At that time, the touchscreen on my phone was just barely lifted from the body on one corne... READ MORE
“When I sent my iPhone to you, I checked off the most damaged category I could. At that time, the touchscreen on my phone was just barely lifted from the body on one corner. My offer was revised because the phone was apparently not unlocked (even though I'm pretty sure it was unlocked) and because the "touchscreen was separating from the device." I didn't agree with the buyer's description of the phone (even though it shouldn't matter because I sent it in as "DAMAGED"), so I declined the revised offer. I received my phone back yesterday and instead of it being in the condition in which I mailed it, the touchscreen is essentially hanging from a thread as if it was pulled off. How can the buyer, after the revised offer is declined, send back my phone in a worse condition than it was when I sent it in? Nowhere during the process of selling the phone or inputting the condition of the phone on the uSell website does it say anything about separated screens being unacceptable (even though the screen on my phone WAS NOT separated) and it does not say anything about "extreme damage." In fact, in the uSell > Help Center > How It Works section of your website (https://support.usell.com/hc/en-us/articles/203989503-How-do-I-know-what-condition-to-choose-for-my-device-) there are three categories to choose from (Flawless, Good and Damaged). I chose Damaged, and the only thing it says is not acceptable under the Damaged category is "NOTE: If your device is cracked in half, bent or missing parts, it may be subject to a revised offer"; my phone was obviously not cracked in half, bent or missing parts. It definitely does not say anything about partial or full screen separation in that section. Apparently, your in-house policy on acceptable conditions of phones is different than what is stated on your website; which I would consider dishonest, misleading and possibly illegal. Your company is a scam.” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Very poor service. When I sent my phone to sell, I already let know that my phone was damaged. You gave me a tentative payment to received and later you need my password ... READ MORE
“Very poor service. When I sent my phone to sell, I already let know that my phone was damaged. You gave me a tentative payment to received and later you need my password from find my apple. I have the password, but you only will find my new iPhone. Then yo lower the offer because I do not gave my password. I no longer recommend this company. Thank you.” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Terrible experience, the phone worked fine and was told it was damaged which it was not.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“No money for phone worth. ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“They did not honor their initial offer. The phone was not in great condition but it definitely was not in poor condition which is what I got paid for.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“It was working fine and reliably when i sent it. ”
“Classic bait and switch. They quote a good price and then claim they found something wrong with it and lower the offer after they have it hoping that you'll just take wha... READ MORE
“Classic bait and switch. They quote a good price and then claim they found something wrong with it and lower the offer after they have it hoping that you'll just take what they offer since you've already sent it. They told me my camera didn't work right but I used my phone every day up until the time I sent it to USell and it worked perfectly. It was just an excuse to lower the price. ” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Unable to give an accurate description of my product therefore lowering the amount of money I was expected to receive after assessment.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Very slow and didn't like it”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Awful, don't ever use this website it is a scam”
“I received an email telling me my check was on its way and it would arrive in 5-7 business days. It has been 10 business days later and I still HAVE NOT received my check... READ MORE
“I received an email telling me my check was on its way and it would arrive in 5-7 business days. It has been 10 business days later and I still HAVE NOT received my check. ” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Usell is the worst...don't believe their advertisement ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“When first on the site the description I selected for my phone was (Good: some minor small issues no cracked screen no major problems in perfect working condition) which ... READ MORE
“When first on the site the description I selected for my phone was (Good: some minor small issues no cracked screen no major problems in perfect working condition) which mine was small minor dents in the back and it was called (Damaged: poor condition in no working condition broken screen or worse) by Usell which was not the case the offer dropped by over $100 the service was poor ” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Never got my check! ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Cut quote by less than half for a scratch, no option to say if back of iPad scratch so very poor quoting online to real offer. Felt deceived since got higher quote compar... READ MORE
“Cut quote by less than half for a scratch, no option to say if back of iPad scratch so very poor quoting online to real offer. Felt deceived since got higher quote compared to competitors but was unrealistic. Was forced to get sent back since they had no desire to negotiate their price. ” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“It's not worth it. It's best to keep your phone cause your not gone get any money out of it. 7.00 is not worth it ”
“I feel you utilize a Bait and Seitch tactic that results in your organization never paying what they quote. ”