“I was very unhappy with this company, I didnt receive my money until about 4 months later because they supposedly lost my phone.”
“NOT EVEN CLOSE TO WHAT AMMOUNT WAS FIRST OFFERED !!! Worst ever”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Order has taken forever to be processed, still have not received payment.”
“The envelope was delayed and I began receiving emails from Usell reminding me to send the device before I had the envelope. Once usell received my device, they lowered my... READ MORE
“The envelope was delayed and I began receiving emails from Usell reminding me to send the device before I had the envelope. Once usell received my device, they lowered my amount by $40 because the camera was supposedly fuzzy. This was an excessive amount and felt like a bait and switch. ” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Initial offer was changed to lower and I double checked with Verizon that nothing was pending.. Ripoff but easier than returning it all back.. Got the same amount that a... READ MORE
“Initial offer was changed to lower and I double checked with Verizon that nothing was pending.. Ripoff but easier than returning it all back.. Got the same amount that at the verizon store as a walk-in.” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“price offered was very minimum. I'll use another service next time”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Horrible service through Usell. ”
“Misled me throughout the whole process”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“phone is not damaged and you said it was. brought it to another store and got full price. tried to rip off a customer.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I sent my phone in quoted at $78, had it unlocked and they still said it had a bad ESN so they quoted me $35 with no alternative to take any further steps to correct what... READ MORE
“I sent my phone in quoted at $78, had it unlocked and they still said it had a bad ESN so they quoted me $35 with no alternative to take any further steps to correct whatever issue they had with the phone. Seems like a bait and switch to me. ” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I did not receive the amount of money I was quoted. I was honest about the phone being damaged, and I still didn't get what they said I would. ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“The product I sent in was NOT damaged and did not have a lock on it as I was told. It charged fine, and I actually had it working the week before due to an unforeseen cir... READ MORE
“The product I sent in was NOT damaged and did not have a lock on it as I was told. It charged fine, and I actually had it working the week before due to an unforeseen circumstance with my phone. I felt I was lied to and that it was not worth even getting the phone back. I should have gotten paid for that phone, even if it was recycled. This program is crap.” READ LESS
“I submitted several phones for purchase and was offered specific prices, when received by your company, you stated they were in different condition, that may have been du... READ MORE
“I submitted several phones for purchase and was offered specific prices, when received by your company, you stated they were in different condition, that may have been due to post office delivery I should not have had to settle for a lesser price. Poor business” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“The only two options for the condition of my phone were "good" and "damaged". My phone had a few dings on it but was fully functional so I categorized it as "good". It ... READ MORE
“The only two options for the condition of my phone were "good" and "damaged". My phone had a few dings on it but was fully functional so I categorized it as "good". It was returned because Usell categorized it as "damaged". I did not think it was fair that a fully functioning phone was placed in the same category as phones that were cracked and did not power on. ” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I didn't get the $23,67 in my phone was not damage ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I did try contacting you regarding my tranaction, but was given no help. I sent you a phone, you emailed me that you were going to recycle it unless I contacted you. Yo... READ MORE
“I did try contacting you regarding my tranaction, but was given no help. I sent you a phone, you emailed me that you were going to recycle it unless I contacted you. Your email went to my spam folder. You have my phone number on file, but chose not to use it. Then you recycled my property without my consent. I will never use your company again, and will use every avenue of social media to let people know how you operate.” READ LESS
“This is the second time I have cancelled the transaction. The first time I thought I was being ripped off an low balled. Later to find out it was not the iphone I thought... READ MORE
“This is the second time I have cancelled the transaction. The first time I thought I was being ripped off an low balled. Later to find out it was not the iphone I thought it was. It was later returned back to me and was submitted again. Now it seems there is a small crack and again I was low balled on the selling price. This so called crack that was now found afterbeing retuened must have happened in shipping.It wasn't noted the forst time it was sent out for sale and would have gone through. Im getting very skeptical about sending my devices and they either arriving damgeg or returned damaged.” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“U basically got my device and did not send my check... I rate the site as terrible !!!”
“ lowered the price of the phone once they had the phone even though the phone was still working ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.