“I've never given a rating so low in my life, but this one is very deserved. My offer got cut in half for a broken sim card tray, that wasn't broken when it was sent out. ... READ MORE
“I've never given a rating so low in my life, but this one is very deserved. My offer got cut in half for a broken sim card tray, that wasn't broken when it was sent out. It looks like someone tried to pry it out instead of using the sim eject pinhole next to the sim card tray. This was the first and LAST time I will use uSell.” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I sent a WORKING Galaxy Note 4 to usell. I received an email saying my note 4 was damaged and the screen did not function properly to allow testing. I received my phone b... READ MORE
“I sent a WORKING Galaxy Note 4 to usell. I received an email saying my note 4 was damaged and the screen did not function properly to allow testing. I received my phone back in the mail yesterday. Now the screen is completely black. The phone turns on but the screen itself does not work. This is ridiculous. I sent the phone out with the screen working. I reach out to customer service and they say they spoke to the person checking my phone and they say my phone wasnt working so thats it. So now im stuck with a phone that does not work! Yet nobody is going to tell me what happened to my phone? Nobody knows how the screen got that way? Also i was told the phone could have been damaged while being in transit to usell. First off how can the phone be damaged through travel if the Shipping package is pretty secure. And if so, did the package arrive to usell damaged? Did it look like the phone went through a rough trip? Or did it arrive perfectly fine and while being in the hands of another person, the phone got damaged!? These are answers ill never get. This is horrible and very unprofessional. I spent $750 on this phone and now cause of "Unknown" circumstances, i have a non working phone thats worth less than $100. Horrible. This is my 3rd time using usell and I've never had an issue. I can't believe this. Never doing business with usell again.” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Not very happy with transaction. When I described the phone, I stated it was cracked and will not turn on. Then I get a notice to say I had to deactivate some app or it... READ MORE
“Not very happy with transaction. When I described the phone, I stated it was cracked and will not turn on. Then I get a notice to say I had to deactivate some app or it will impact my offer. They should tell you upfront what needs to be done prior to sending in the phone. At the end, only to be fooled that the check I received was 17% of what the original offer was. Will not be using them again.” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“The phone was NOT damaged and was in full working order when I put it in the mail, then a week later I got and email saying the phone would not power on so my offer price... READ MORE
“The phone was NOT damaged and was in full working order when I put it in the mail, then a week later I got and email saying the phone would not power on so my offer price went from 20 something to less than 2.00!!!” READ LESS
“When u offer for a damaged phone and come back at me saying oh its damaged. Then pay what you offer..its bs how I get screwed for a phone offer for a damaged device when ... READ MORE
“When u offer for a damaged phone and come back at me saying oh its damaged. Then pay what you offer..its bs how I get screwed for a phone offer for a damaged device when infact duh its damaged. ” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“It was bull crap. Y'all cheated me out of my money. 👎👎😡😡😡”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“no payment was ever received!!!! as long as I get paid through mailed checks I always get but as soon as I tried pay pale nada”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Claims my phone has burnt images on it, which it does not. It is in good condition and was offered a great price for it. But then backed out 3 weeks later.. never will us... READ MORE
“Claims my phone has burnt images on it, which it does not. It is in good condition and was offered a great price for it. But then backed out 3 weeks later.. never will use usell again. A waste of time.” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I sent in a flawless iphone plus and instead of the four hundred qoute, I got a check for 41.55.”
“Did not agree to revised amount. Was not notified before check was issued. Please return phone and we will not cash check.”
“My phone was returned to me after I declined the revised offer and was missing the SIM card. I emailed customer service and was never contacted with regards to my issue. ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I... Just... No. ”
“Experience was terrible u idiots wanted to give me 6 dollars for phone just sold it for 30 on eBay thanks for nothing . I will never deal with a rip off company like your... READ MORE
“Experience was terrible u idiots wanted to give me 6 dollars for phone just sold it for 30 on eBay thanks for nothing . I will never deal with a rip off company like yours again!!!!!!ps there was nothing wrong with it” READ LESS
“I will NEVER use this ******* site again. Costumer service is poor and the offers given are WAY lower then what the website tells you. This site is a scam and bullshit!”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I sent in the right phone and USell said it was a different phone when it clearly WAS NOT! I will NEVER use this ******* site again. Costumer service is poor and the offe... READ MORE
“I sent in the right phone and USell said it was a different phone when it clearly WAS NOT! I will NEVER use this ******* site again. Costumer service is poor and the offers given are WAY lower then what the website tells you. This site is a scam and bullshit!” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Offer $59.00 but when received the phone offer do$15.00. The device ship back damaged and has the sign try remove the glass screen. If you do not know how remove anythi... READ MORE
“Offer $59.00 but when received the phone offer do$15.00. The device ship back damaged and has the sign try remove the glass screen. If you do not know how remove anything from the phone please do not touch it. Ship the device back to the customer in original condition.” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I sent my pristine phone in perfect working order in to usell. I was made an offer of $47.17. I was told that my phone was damaged and did not work and that it was only w... READ MORE
“I sent my pristine phone in perfect working order in to usell. I was made an offer of $47.17. I was told that my phone was damaged and did not work and that it was only worth $11.00. It was returned to me and now will not turn on or charge. It was probably salvaged for parts. After reading reviews, I am honestly surprised I got it back at all. DO NOT TRUST THIS COMPANY!” READ LESS
“Bad experience. Promised something and paid me half. I feel Cheated.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Y'all had my phone for ever and I didn't get paid ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I was quoted like $13 originally and then u time they receive my phone they said it was a different storage size ( which is probably true because I could've forgot ) so t... READ MORE
“I was quoted like $13 originally and then u time they receive my phone they said it was a different storage size ( which is probably true because I could've forgot ) so they took off money. I'm okay with that, but then they said the phone was broken and the screen light was slightly dim so they brought my quote down less than a $1!!! I mean I used that phone perfectly fine before a got a new one and decided to sell it so that was just crazy and I felt they cheated me. So I requested my phone back instead of taking the payment but it was a waste of my time to even hassle with this company.” READ LESS