Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
Showing 1 star reviews ( See All Reviews )
I Sold
Apple iPhone 6 64GB (AT&T) / Good
by Henry S
04/02/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I was promised one price, and once I shipped my device to you, you offered me a revised price. That was not professional in my opinion. ”

I Sold
Apple iPhone 5 16GB (AT&T) / Good
by Luis G
04/02/2015

“I'm very disappointed in uSell's "modified" offer for my iPhone, which I handed over in good condition. It downgraded my $116.27 offer to $65.45 only because the camera l... READ MORE

“I'm very disappointed in uSell's "modified" offer for my iPhone, which I handed over in good condition. It downgraded my $116.27 offer to $65.45 only because the camera lens was a little dirty. Never doing business with uSell again. I advise you sell your phone on your own.” READ LESS

I Sold
Apple iPhone 5 16GB (Verizon) / Damaged
by Edward P
04/02/2015

“Service was very good but was disappointed to find a significantly better offer one week later from another site. I now realize that is the only important aspect of this... READ MORE

“Service was very good but was disappointed to find a significantly better offer one week later from another site. I now realize that is the only important aspect of this experience so I am leaving 1 star.” READ LESS

I Sold
Apple iPhone 5c 16GB (US Cellular) / Damaged
by Melissa B
04/02/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I could not help that I could not turn off find my phone.....”

I Sold
Samsung Galaxy S5 (Sprint) / Flawless
by tara S
04/01/2015

“still havent recieved my payment. even though it says its been sent to paypal.”

I Sold
Samsung Galaxy S4 SGH-I337 (AT&T) / Damaged
by JEREMY F
03/31/2015

“still have not received payment for phone . shows check mailed march 12 ?”

I Sold
Apple iPhone 5 16GB (Verizon) / Good
by Kelley C
03/31/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Awful service. This was suppose to be an easy tranaction. Instaed I was lied to saying my phone was locked and couldn't be opened. When in fact it was not, so some other ... READ MORE

“Awful service. This was suppose to be an easy tranaction. Instaed I was lied to saying my phone was locked and couldn't be opened. When in fact it was not, so some other excuse was given on the paper when returned to me. Terrible experience.” READ LESS

I Sold
Apple iPad 2 32gb WiFi + 3G (Verizon) / Flawless
by Tiffany L
03/31/2015

“If I could leave a negative star I would. I shipped my iPad in the package they sent for me after receiving a $80 quote for it. About a week later I get an email saying i... READ MORE

“If I could leave a negative star I would. I shipped my iPad in the package they sent for me after receiving a $80 quote for it. About a week later I get an email saying it was broken and they could only offer me $30. Long story short I'm now stuck with a broken iPad that I paid almost $800 for that's worth nothing. After reading other online reviews I saw that the people that actually got a check back, their check bounced and these people never saw their money or device again. Thanks usell!” READ LESS

I Sold
LG G2 (Sprint) / Good
by Melony R
03/30/2015

“Been trying to get paid for over a month now. My CHECK was mailed out on the 4th of March just received it today March 30th. Every time you tried talking to the customer ... READ MORE

“Been trying to get paid for over a month now. My CHECK was mailed out on the 4th of March just received it today March 30th. Every time you tried talking to the customer service guy, he would keep talking over me like he was reading it off a paper. No compassion for my situation. They also don't bother informing you that if your check gets lost you have to wait 30 days to cancel it and reissue another one. I will NEVER bother doing business with this company again.” READ LESS

I Sold
Nokia Lumia 900 / Good
by Renee S
03/30/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“We did not like it at all. I sent an email back saying that we wanted the phones back and they sent us a check for one and not the other.”

I Sold
Apple iPhone 5s 16GB (Verizon) / Damaged
by Jamal A
03/30/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Liars. They give you a good offer, and once they receive the shipment they make up any excuse to offer a third of what they originally offered you. Crooks don't believe t... READ MORE

“Liars. They give you a good offer, and once they receive the shipment they make up any excuse to offer a third of what they originally offered you. Crooks don't believe them.” READ LESS

I Sold
Apple iPhone 5s 16GB (AT&T) / Damaged
by Mike W
03/30/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“You guys went from $82 down to $26 over a home button that u can get for like $5, like really, I would understand if u lowered it down to like 40-50$ but really $26”

I Sold
Apple iPhone 5s 32GB (AT&T) / Damaged
by Matt F
03/30/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“It took forever for them to review my phone and then they dropped the price saying my phone was damaged and broken when it wasn't. So I won't be using usell anymore becau... READ MORE

“It took forever for them to review my phone and then they dropped the price saying my phone was damaged and broken when it wasn't. So I won't be using usell anymore because of there service and slowness.” READ LESS

I Sold
Samsung Galaxy S III SPH-L710 (Sprint) / Damaged
by Khiyana W
03/30/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I didn't even want to cover you guys a 1 star I wanted to give you a no star .. Insrnt u a galaxy S3 in good condition and you sent it back in horrible condition saying t... READ MORE

“I didn't even want to cover you guys a 1 star I wanted to give you a no star .. Insrnt u a galaxy S3 in good condition and you sent it back in horrible condition saying that I sent it like that .. Your lying I should sue you people” READ LESS

I Sold
Samsung Fascinate SCH-i500 (Verizon) / Damaged
by apollo g
03/30/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Very very poor u guys don't like to pay ”

I Sold
Motorola Moto G XT1028 / Damaged
by Keleshia K
03/30/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“Worst customer service EVER! ”

I Sold
Apple iPhone 5s 16GB (AT&T) / Damaged
by Jason D
03/30/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Communication was poor.”

I Sold
Apple iPhone 5 16GB (AT&T) / Damaged
by Leslie R
03/30/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“My phone was in great condition and was working when I sent it. I was told that it was damaged upon inspection and do not believe it was damaged when I sent it. It must h... READ MORE

“My phone was in great condition and was working when I sent it. I was told that it was damaged upon inspection and do not believe it was damaged when I sent it. It must have been damaged when being inspected. I was offered much less than other companies even for a damaged phone and therefore asked for it to be returned. My partner will not sell his phone to you either.” READ LESS

I Sold
Samsung Galaxy Light SGH-T399 (T-Mobile) / Flawless
by Richard B
03/29/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I have had a very bad experience with u sell in regards to my cell phone. The battery was dead. Could not get on the internet. You people messed up my cell phone. U SELL ... READ MORE

“I have had a very bad experience with u sell in regards to my cell phone. The battery was dead. Could not get on the internet. You people messed up my cell phone. U SELL IS A FREAKING JOKE. !!!!!!!!!” READ LESS

I Sold
Apple iPhone 5s 16GB (Verizon) / Damaged
by William B
03/29/2015

“Usell tried to renegotiate price once they received damaged iPhone. They said the phone didn't power on ”

Support Email
[email protected]
THIS BUYER IS NOT ACTIVE ON USELL
Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.