Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
Showing 1 star reviews ( See All Reviews )
I Sold
HTC One M8 (Verizon) / Good
by Marc M
03/06/2016

“Everything worked on my phone before I sent in it, then miraculously after uSell gets it the side buttons don't work and the offer goes from $70 to $30. ”

I Sold
Apple iPad 2 32gb WiFi + 3G (Verizon) / Damaged
by Jessica N
03/06/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“The item was working perfectly fine when I mailed it. I am extremely unhappy with this service and will not be using usell again.”

I Sold
Apple iPhone 5 16GB (Other Carrier) / Damaged
by karimah w
03/06/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“horrible price phone was worth more frauds”

I Sold
Samsung Galaxy S III SGH-T999 (T-Mobile) / Damaged
by RICHARD N A
03/06/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Before i send my Phone, I personally verified twice before i send it to USELL. Was 100% functional my Phone after a week they send to me, an e-mail that the Phone is "DAM... READ MORE

“Before i send my Phone, I personally verified twice before i send it to USELL. Was 100% functional my Phone after a week they send to me, an e-mail that the Phone is "DAMAGE" and it have some "BURNT" in the screen... What a "SCAM" is this so call company..... Last time i'll sponsor this "SCAM" company!!!!!!!!” READ LESS

I Sold
Samsung Galaxy S4 SGH-I337 (AT&T) / Damaged
by Samson L
03/05/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“It's nice that you have my phone shipped free to you, but you claim my phone was damaged with screen burned image when there wasn't any such issue. I accepted the deal an... READ MORE

“It's nice that you have my phone shipped free to you, but you claim my phone was damaged with screen burned image when there wasn't any such issue. I accepted the deal anyway because it wasn't worth it to me to argue it. You will fin up my phone nicely and turn a good profit for yourself. Nice business model.” READ LESS

I Sold
Samsung Galaxy S III SGH-I747 (AT&T) / Damaged
by James W A
03/05/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I would have to say I'd rate it a zero. I did not consider the phone "damaged" and I sold it to another company. Adding insult to injury, you evidently kept the accessori... READ MORE

“I would have to say I'd rate it a zero. I did not consider the phone "damaged" and I sold it to another company. Adding insult to injury, you evidently kept the accessories I included in my package to you, since I didn't find them in the return package with the phone. ” READ LESS

I Sold
Samsung Galaxy Note 4 (AT&T) / Damaged
by beau c
03/05/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Usell lowered offer price upon inspection. Description of defects when my phone was returned were false.”

I Sold
Samsung Galaxy S4 SCH-I545 (Verizon) / Damaged
by Nathan W
03/05/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“phone was shipped in an otterbox, in perfect condition. when it was returned to me it was shipped back and the screen had a crack in it. this is a scam, you were bankin... READ MORE

“phone was shipped in an otterbox, in perfect condition. when it was returned to me it was shipped back and the screen had a crack in it. this is a scam, you were banking on me saying "OK ill take 15$" like an idiot then damaged my phone and returned it to me.” READ LESS

I Sold
Apple iPhone 5s 16GB (Verizon) / Damaged
by Eric B
03/04/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Have me terrible offer after I couldn't turn off find my iPhone. Would not recommend to a friend. ”

I Sold
Apple iPhone 6 16GB (AT&T) / Damaged
by Leah B
03/04/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Was promised $150 for a broken iPhone 6 then after sending it was told I would get $15. Unsatisfied. ”

I Sold
LG G Flex (T-Mobile) / Damaged
by Lord R
03/04/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“I never received my check”

I Sold
Samsung Galaxy S III SPH-L710 (Sprint) / Damaged
by Jaime D
03/03/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“SENT IN MY GALAXY 3 IN ALMOST NEW CONDITION WITH AN BUY BACK OF 20.00 - USELL INFORMED ME THAT THE UNIT WAS BROKEN AND NOT WORKING AND SENT A CHECK FOR 1.45 - WHAT A RIP ... READ MORE

“SENT IN MY GALAXY 3 IN ALMOST NEW CONDITION WITH AN BUY BACK OF 20.00 - USELL INFORMED ME THAT THE UNIT WAS BROKEN AND NOT WORKING AND SENT A CHECK FOR 1.45 - WHAT A RIP OFF USELL IS, I WILL NEVER USE THIS COMPANY AGAIN AND WILL TELL EVERYONE I KNOW NOT TO USE USELL!” READ LESS

I Sold
Samsung Galaxy S4 SGH-I337 (AT&T) / Damaged
by Maribeth A
03/03/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“They give you a high estimate and then evaluate the condition of your phone as damaged after they have it! Don't send your phone to them, go with another source for resa... READ MORE

“They give you a high estimate and then evaluate the condition of your phone as damaged after they have it! Don't send your phone to them, go with another source for resale. ” READ LESS

I Sold
Apple iPhone 4 8GB (AT&T) / Flawless
by Gregory O
03/03/2016

“terrible service no damage to the phone at all and still changed the selling price on the original agreement and still would not negotiate the new selling price with me.”

I Sold
Apple iPhone 5 16GB (Verizon) / Good
by joseph c
03/03/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Quoted my a price of $75.00 dollars and when I sent the phone in Usell was only give me $7.00. There is nothing wrong with the phone to warrant the low price for phone. I... READ MORE

“Quoted my a price of $75.00 dollars and when I sent the phone in Usell was only give me $7.00. There is nothing wrong with the phone to warrant the low price for phone. I sold my phone to a competitor for 9 times the price Usell was going to give me. i also had to investigate why the phone was not being processed. Communication on the phone buying process is very poor. I was not notified that used was only going to give me $7.00 for the phone.” READ LESS

I Sold
Apple iPhone 5s 16GB (Verizon) / Good
by Lexi W
03/03/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Very confusing process. Impossible to communicate with in a timely manner and because of this they stole my device from me for 7% of the quoted price. Dirty business prot... READ MORE

“Very confusing process. Impossible to communicate with in a timely manner and because of this they stole my device from me for 7% of the quoted price. Dirty business protected by their "terms of service" and offer no help. Never using this business again. ” READ LESS

I Sold
Apple iPhone 5c 8GB (T-Mobile) / Good
by Henry H
03/02/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“I sold it to sell and got it back with the iCloud lock ”

I Sold
Apple iPhone 6 16GB (Verizon) / Good
by Chelsea S
03/02/2016

“Sent in a phone with nothing broken on it, and got a very vague and shady "screen moves when pressed" during the phone check and immediately knocked down the price $60.00... READ MORE

“Sent in a phone with nothing broken on it, and got a very vague and shady "screen moves when pressed" during the phone check and immediately knocked down the price $60.00. "Screen moves when pressed" doesn't make any sense. You just wanted to find a way to knock the price down once you got the phone. Bad business, uSell. I'll be letting my friends know not to go with this company.” READ LESS

I Sold
Apple iPhone 6 16GB (AT&T) / Damaged
by Katy B
03/01/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I tried to contact them about the issues they supposedly had with my phone and never received any kind of response so my offer expired & still haven't heard back from any... READ MORE

“I tried to contact them about the issues they supposedly had with my phone and never received any kind of response so my offer expired & still haven't heard back from anyone. Complete waste of time ” READ LESS

I Sold
Apple iPhone 5s 16GB (T-Mobile) / Good
by arania b
03/01/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Took forever for 5$ ”

Support Email
[email protected]
THIS BUYER IS NOT ACTIVE ON USELL
Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.