Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
Showing 3 star reviews ( See All Reviews )
I Sold
Samsung Galaxy S5 (T-Mobile) / Good
by kevin c
07/28/2016

“i was informed my check was sent out on 7-14-16 as of 7-28-16 i have yet to receive it ”

I Sold
Apple iPhone 5c 16GB (AT&T) / Good
by Eric D
07/25/2016

“Bid higher than payout.”

I Sold
Samsung Galaxy S5 (Verizon) / Damaged
by ROSE S
07/23/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Other than missing back cover the offer was so cheap.”

I Sold
Apple iPhone 5c 16GB (Sprint) / Good
by jasmine h
07/21/2016

“it took a while for the whole process and I don't think the deal I was give was fair becuase my phone had one little scratch but I needed the money the check they sent to... READ MORE

“it took a while for the whole process and I don't think the deal I was give was fair becuase my phone had one little scratch but I needed the money the check they sent took a long time too come ” READ LESS

I Sold
Apple iPhone 5s 16GB (Verizon) / Good
by Hailey E
07/19/2016

“Feedback took a long time. And was claimed that my phone had a pink tint on screen, I asked for proof, and no response. I don't believe there was, but since it took so lo... READ MORE

“Feedback took a long time. And was claimed that my phone had a pink tint on screen, I asked for proof, and no response. I don't believe there was, but since it took so long I decided to take the offer. The initial offer was more than other sites offered, which was nice. But I didn't know how long it would take to get my phone back. I just needed he money.” READ LESS

I Sold
Samsung Galaxy S6 Edge (T-Mobile) / Damaged
by D B
07/18/2016

“It was cool”

I Sold
Samsung Galaxy S6 Edge (T-Mobile) / Damaged
by D B
07/18/2016

“It was cool”

I Sold
Samsung Galaxy Note III (T-Mobile) / Good
by D B
07/18/2016

“It was cool”

I Sold
Apple iPhone 6s 16GB (AT&T) / Flawless
by Shannon A
07/18/2016

“It took a while to get paid after the phone was received by usell and I realized after I sent it off that instead of $330. I could have gotten $390 from a different site,... READ MORE

“It took a while to get paid after the phone was received by usell and I realized after I sent it off that instead of $330. I could have gotten $390 from a different site, but my daughter sold it before I did a comparison search. This was a brand new phone, never used.” READ LESS

I Sold
Samsung Galaxy S5 (Sprint) / Damaged
by Maria L
07/12/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Too many price reduction (changes).”

I Sold
Samsung Galaxy S4 SGH-I337 (AT&T) / Damaged
by David C
07/08/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“The check was cashed as soon as I got it”

I Sold
Apple iPhone 5s 16GB (Verizon) / Flawless
by Ashley R
07/07/2016

“I have dealth with USell many times and never once have i had a problem. I am just a little confused as to why it has been so long and i have yet to receive payment. I us... READ MORE

“I have dealth with USell many times and never once have i had a problem. I am just a little confused as to why it has been so long and i have yet to receive payment. I usually receive payment the day or day after they recieve my device. ” READ LESS

I Sold
Apple iPhone 4S 8GB (Verizon) / Flawless
by Ashley R
07/07/2016

“I have dealt with usell for many transactions. This is by far the slowest service i have received. Normally i would have my money in my paypal by now. But i have yet to r... READ MORE

“I have dealt with usell for many transactions. This is by far the slowest service i have received. Normally i would have my money in my paypal by now. But i have yet to receive it and you have had my device for a few days. ” READ LESS

I Sold
Apple iPhone 6 16GB (Verizon) / Damaged
by John e
07/06/2016

“thanks for service”

I Sold
Apple iPhone 5c 16GB (AT&T) / Damaged
by Jacob D
07/05/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“uSell originally offered me ~$51.00 for my iPhone 5C 16gb -- which was slightly better than what related companies offered (i.e., Gazelle). The process to send the phone... READ MORE

“uSell originally offered me ~$51.00 for my iPhone 5C 16gb -- which was slightly better than what related companies offered (i.e., Gazelle). The process to send the phone in was painless. However, after a week or so I received a greatly reduced offer of ~$9.00 for the phone due to their evaluation. They stated the damage/wear to the phone would makes the phone NOT considered "fair" condition. The phone was certainly not in perfect shape, but it was also NOT cracked -- in the end, the final offer they gave me was lower than what AT&T would offer (which is saying alot) and lower than what just simply scrapping the phone would get. I was disappointed in wasting that much time. ” READ LESS

I Sold
Apple iPhone 6 64GB (T-Mobile) / Flawless
by shawn l
07/04/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“overall my experience was fair, I sent my phone in and in the end I got paid. However everything in between was not so pleasant. uSell was saying my phone had a bad ime. ... READ MORE

“overall my experience was fair, I sent my phone in and in the end I got paid. However everything in between was not so pleasant. uSell was saying my phone had a bad ime. I called my carrier and they said that the ime was free and clear. uSell came back and said it still wasn't clear. They offered me less than the initial offer, but it was more than I was expecting so I was ok with the amount. the process could have been quicker, and I am a bit skeptical about the bad ime, especially since my carrier confirmed that it was free and clear.” READ LESS

I Sold
Samsung Galaxy S5 (Verizon) / Good
by Blake P
06/23/2016

“Upon inspection, they determined that the user facing camera was partially blurred out and offered me less than half the original offer. I could see reducing the offer a ... READ MORE

“Upon inspection, they determined that the user facing camera was partially blurred out and offered me less than half the original offer. I could see reducing the offer a little.. but more than 50%? ” READ LESS

I Sold
LG G4 (Verizon) / Flawless
by Cindy V
06/17/2016

“Service was great and I received my check although the process was quite slow.”

I Sold
Apple iPhone 5 16GB (Unlocked) / Flawless
by megan f
06/13/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“Not worth very much ”

I Sold
Samsung Galaxy S5 (AT&T) / Good
by JaMarcus D
06/05/2016

“Over all everything was good i received my check in the mail like I was promised but I just wished I coild have recieved a little bit more money from my smart phones I so... READ MORE

“Over all everything was good i received my check in the mail like I was promised but I just wished I coild have recieved a little bit more money from my smart phones I sold to yall company and also what would make your website and company better in the future is yall accept any and every kind of electronic device to sell to your comoany and get some money for it. I tried to sell yall an old regular cell phome but yall dont accept thoses. My experience was outstanding tho; but I think this could help yall improve yall company over other sites like this who are in competition with yall. ” READ LESS

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THIS BUYER IS NOT ACTIVE ON USELL
Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.