Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
Showing 1 star reviews ( See All Reviews )
I Sold
Apple iPhone 5c 16GB (Sprint) / Good
by Jennifer S
01/19/2015

“usell offered me $93.60 for my iPhone 5c that was in perfect condition. Everything seemed great. When they received my phone they said the screen was "popping" off. I kno... READ MORE

“usell offered me $93.60 for my iPhone 5c that was in perfect condition. Everything seemed great. When they received my phone they said the screen was "popping" off. I know 100% that the phone was 99% perfect before I mailed it. There was a minor scratch, that's only noticeable if you're looking, on the upper corner. They ended up giving me $43. What a rip off!!” READ LESS

I Sold
Motorola Droid RAZR XT912 / Damaged
by Frank A
01/17/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“You are a fraud! There was nothing wrong with my phone. You rip people off. My phone was new package condition cause it was never used. You called damaged. I sold it on... READ MORE

“You are a fraud! There was nothing wrong with my phone. You rip people off. My phone was new package condition cause it was never used. You called damaged. I sold it on another site for more then you offered. Funny they found noth ok ng wrong with it. FRAUD FRAUD FRAUD Is what you guys are. I have also reported you to The Better Business Bureau. ” READ LESS

I Sold
Apple iPhone 5 16GB (AT&T) / Damaged
by Matthew D
01/16/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I did not have a problem with the worth of my order because my phone was locked, but I had a problem with how long it took for them to get in contact with me about it. ”

I Sold
Samsung Galaxy S III SCH-i535PP(Verizon) / Damaged
by craig f
01/16/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“I recieved no money for this phone because I put it in the wrong package. Awful.”

I Sold
Apple iPhone 5s 32GB (Sprint) / Damaged
by Bashir S
01/15/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Just terrible never again”

I Sold
Apple iPhone 6 16GB (AT&T) / Damaged
by Takesha D
01/15/2015

“I was honest and told them the phone was very damage and still did not receive the quote amount. The amount offer was much lower then offered initially. ”

I Sold
Apple iPhone 4S 8GB (Verizon) / Flawless
by Erica R
01/15/2015

“I sent in my phone that was flawless. I get messages saying it had a cracked screen. I get it returned back to me, with a huge crack and dents. Which it was not that way ... READ MORE

“I sent in my phone that was flawless. I get messages saying it had a cracked screen. I get it returned back to me, with a huge crack and dents. Which it was not that way when I mailed it. Real awesome. Don't quote someone on something when you can't see it. And then reject it after the mail carriers damanged it. Your system is flawed. You should have to do a Skype, or something to make sure it's legit and watch them put it in a seal bag, that way yourself and usell are sure on the product. ” READ LESS

I Sold
iphone 4s 8gb other carrier / Damaged
by Dakayla M
01/15/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“Please send my phone back thank you.”

I Sold
Apple iPhone 5 16GB (AT&T) / Damaged
by Amy C
01/13/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I mailed my phone to USell us THE PACKAGING THEY PROVIDED and asked me phone to be returned because they dropped the fee from $115 to $15. When I got my phone back it was... READ MORE

“I mailed my phone to USell us THE PACKAGING THEY PROVIDED and asked me phone to be returned because they dropped the fee from $115 to $15. When I got my phone back it was completely smashes and bent. I have emailed them multiple times, conveniently they don't have a contact number, and hrequested to speak to a manager. NO ONE HAS CALLED ME OR REPLIED BACK. This company is a disgrace is should be shut down for their lack of customer service. I have lost out on at least 100 because I sent in a perfect good iPhone 5 with no scratches or bents and received it back ruined. NEVER USE USELL!!!! ” READ LESS

I Sold
Apple iPhone 5 16GB (AT&T) / Damaged
by Ebony G
01/13/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“The service I felt was ok at first. But then when it came down to issuing out the checks or payment through PayPal. Its been almost two months and I still have not seen t... READ MORE

“The service I felt was ok at first. But then when it came down to issuing out the checks or payment through PayPal. Its been almost two months and I still have not seen the money from my unwanted phone. Contacting them by phone or email is a complete waste of time.” READ LESS

I Sold
samsung galaxy S4 Mini GT-i9195 / Good
by Leccana S
01/12/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“I was not satisfied. You guys could've sent the device back to me. I do not appreciate this kind of work. I'm sorry. Could please do something because my family now wants... READ MORE

“I was not satisfied. You guys could've sent the device back to me. I do not appreciate this kind of work. I'm sorry. Could please do something because my family now wants the phone back and I have been trying to think of things to resolve this problem. I beg you.” READ LESS

I Sold
Apple iPhone 5 16GB (AT&T) / Good
by Jack W
01/12/2015

“Nothing was wrong with my phone and my offer went down almost 75 dollars..i would not use this again or recommend it to anyone”

I Sold
HTC One X PJ83100 / Good
by Crystal P
01/12/2015

“My check was "mailed" on the 30th. It says 5-7 business days. It is now the 12th and I haven't received my check yet.”

I Sold
Apple iPhone 5c 16GB (Verizon) / Damaged
by Cindy P
01/11/2015

“You claimed my find my iPhone was on and I sent a link to a site, put in the phones IMEI number and it tells you if that feature is on or off. I put the device IMEI numbe... READ MORE

“You claimed my find my iPhone was on and I sent a link to a site, put in the phones IMEI number and it tells you if that feature is on or off. I put the device IMEI number in and it said the feature is off. You still claimed the feature is on. So screw it, I'm done messing with you. I accepted both quack offers just to get this whole situation over with. But I will never ever use your services again!!!!!” READ LESS

I Sold
Apple iPhone 5 16GB (Verizon) / Damaged
by hector r
01/10/2015

“I haven't received my check. ..”

I Sold
Samsung Galaxy S III SGH-I747 (AT&T) / Damaged
by john g
01/10/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“You took my Sim card's, which make my phone not work ,you have business keeping my Sim card's ,please return immediately ”

I Sold
Apple iPhone 4S 8GB (Verizon) / Flawless
by Bradley B
01/10/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“I want my phone sent back to me!”

I Sold
Apple iPhone 4S 16GB (Sprint) / Damaged
by Ramon P
01/10/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Never received anything.”

I Sold
Samsung Galaxy Note III (Verizon) / Good
by Jose M
01/09/2015

“If i could make it no stars I would! I have been Emailing You guys every couple of days for the past month about my Payment that I NEVER received I need that money now, "... READ MORE

“If i could make it no stars I would! I have been Emailing You guys every couple of days for the past month about my Payment that I NEVER received I need that money now, "it was sent out" on Dec 11 but never got here and i have Waited and I don't even get ANY replies from any of my Emails! I am very annoyed of this bs and I want my Money Now It should not be this hard to get my payment and Especially Hard to get back a reply from my 10+ Emails” READ LESS

I Sold
Apple iPhone 5c 16GB (Sprint) / Flawless
by patrick j
01/09/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“I was told i was getting a specific price for my iphone .but once they received my device they said that find my phone was still on. I know for a fact i turned it off . I... READ MORE

“I was told i was getting a specific price for my iphone .but once they received my device they said that find my phone was still on. I know for a fact i turned it off . I feel like i was slickly ripped off” READ LESS

Support Email
[email protected]
THIS BUYER IS NOT ACTIVE ON USELL
Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.